Shipa DeliveryOmdömen 

they are always delaying the delivery, the delivery man always saying that they are not in the location then when you check the tracking they are in theloction, and the worst thing was they wrote in the tracking that they contacting me but failed

and the delivery man can reach or sometimes they don't answer call .

I contacted the Costumer care but nothing happens as well ...

total distrustful

Very disappointed for delivery. I ordered vitamins from i-herb. When i got box delivered by Shipa, each bottle was +40C ..either iherb mistake for not giving info or Shipa totally not aware about given instructions. I left feedback immediately on shipa...do u think someone called me....Nope

مراجعة بنجمة واحدة – شكوى رسمية ضد شركة Shipa للتوصيل
لو كان بإمكاني إعطاء صفر من النجوم، لفعلت.
طلبي (رقم التتبع: SD020821128) الذي تم تعيينه إلى شركة Shipa Delivery، لا يزال معلقًا منذ أكثر من 3 أسابيع. على الرغم من المتابعات العديدة، لم يتم تسليم الطرد حتى الآن، وتستمر الشركة في تقديم وعود كاذبة وأعذار تلقائية متكررة.
هذا ليس مجرد تأخير، بل هو نمط من الإهمال، والخداع، وانعدام المسؤولية.

إلى وزارة التجارة السعودية (@SaudiMCI):
أدعو الوزارة بكل احترام إلى اتخاذ إجراءات فورية. يجب أن تلتزم الشركات العاملة في المملكة بمعايير احترافية واضحة. ما تفعله Shipa Delivery هو انتهاك مباشر لحقوق المستهلك — يتسبب في الإزعاج، والتوتر، وتقويض ثقة الناس بالخدمات اللوجستية.
هل هذه هي صورة خدمات التوصيل التي نطمح إليها ضمن رؤية 2030؟ هل نقبل أن تصبح الأكاذيب خدمة عملاء "قياسية"؟
المستهلكون يستحقون الكرامة، والخدمة في الوقت المحدد، والتواصل الصادق. وقد فشلت هذه الشركة في كل جانب.
إلى المستهلكين الأعزاء:
احتفظوا بجميع الأدلة والتواريخ والرسائل.
قدموا شكاوى عبر تطبيق بلاغ تجاري أو اتصلوا على 1900.
طالبوا بحقوقكم. لا تصمتوا.
صوتكم قوة — استخدموه!
إلى شركة Shipa Delivery:
اعتذاراتكم المكررة لا تُخفي فشلكم المستمر. وصمتكم أعلى من أكاذيبكم. الناس تراقبكم... والآن، الوزارة أيضًا تراقب.

أطالب بتسليم طلبي خلال الأيام الثلاثة القادمة كحد أقصى — لا مزيد من الأعذار، لا مزيد من التأخير. الوقت ينفد.
#شركة_Shipa #حقوق_المستهلك #شكوى_رسمية #وزارة_التجارة #بلاغ_تجاري #رؤية2030 #توصيل_متأخر #ترينديول #لا_للتقصير

Terrible service. My trendyol order has been with them since 12th March and almost 2 weeks passed still no progress. Everyday i write them they say it'll be delivered the next day. Even though my order is in Jeddah Hub and my address is also Jeddah.

Very very very poor service. A shipment for me from Aliexpress has been with them since 8th March, which should have been delivered by the latest 13th March, and still not delivered, and yet they updated tracking information to say "Your package can't be delivered. Recipient refused to sign"...customer service is unreachable...very poor service

Very bad service by this company!

Terrible service and also poor customer service without doing anything, the delivery man called me on 10 January 2025 for location, today is 15 January 2025 I am still waiting for my package, when I try to contact the delivery man, he showing very bad attitude,
This is the worst delivery company in Dubai, UAE

I am writing to express my extreme dissatisfaction with the abysmal delivery service I recently experienced with Shipa delivery. I placed an order three days ago and, recognizing the urgency as I had travel plans, I repeatedly contacted your staff to expedite the delivery.
Despite assurances of timely delivery, my order arrived a full day late. This unacceptable delay caused significant inconvenience and frustration. The communication throughout this process was incredibly poor, leaving me feeling completely disregarded as a customer.
Frankly, this is the worst delivery service I have ever encountered. I will be strongly advising others to avoid using Shipa delivery at all costs.

Very very bad service and also bad customer services without doing anyting , delivery man tell me that i won't deliver your order.. just for the issue of calling him one's in whattsapp!!! What kind of attitude your delivery man have ????
And Maybe the worst delivery company in planet earth the delivery guy made you feel the package is gift from the company you don't pay for it :. Just imagine if you encounter this kind of service!!

Very very bad service and also bad customer services without doing anyting , delivery man till us i won't delivery your order as i didn't need to place to downtown service!!!!
Maybe the worst delivery company in planet earth the delivery guy made you feel the package is gift from the company you don't pay for it imagine if i try to reach the support live chat he is end the conversation after 10 seconds the delivery guy sent me in whatsapp call you with out tell you when he why this company already exists and we have maybe 100 million companies better than this company

Very frustrating service with no sensitivity to customers need and condition. I felt sorry to have big supplier namen like IHerb spoiled by such poor service in the delivery.

Maybe the worst delivery company in planet earth the delivery guy made you feel the package is gift from the company you don't pay for it imagine if i try to reach the support live chat he is end the conversation after 10 seconds the delivery guy sent me in whatsapp call you with out tell you when he why this company already exists and we have maybe 100 million companies better than this company

One of the Worst Shipa Delivery Company , They are not Interested to do Business at all Even the Customer Service Agent also Not Interested to Give you Proper Information How the Company is Running & How Company Ceo or Owner is on Sleeping Mode
God Seek , If Company Any Management Team Seen My This Messages , Boss You Have To Upgrade or Update Your Shipa Delivery System Otherwise No Body Will Deal You Because of lack of Communication Delay Delivery Order & Too Many Complains Bro Its 2024 after Sometimes 2025 will Coming You Have To See Others Shipping Company & Take Lesson From Them How Fast They are & How Customer Satisfied from Others Shipping Company They are Delivered Items within 2 days Even in Out of Station also But Your Shipping Company Doing Too Much Drama Taking More Than 2 weeks & Doing Drama In Chat , This is the last Dealing with Your Shipping Company If I Make any Online Orders , Before I have To ask With Online Shopping Company From Which Shipping Company You are Dealing With If I Heard Your Name Obviously Directly Cancel To Do Online Shopping .....

Utmost disapointment, I am a tourist in Makkah, my Mom phone stoped working and bought a phone online. Chose Shipa delivery. Uhhh regret dealing with them. Will check, will see, will try. Lies and lies. Its not Ok wAllahi to behave like this. I have to stay in hotel and wait for your package that you lied that it will arrive next day. P.S. Yesturday waited all day long for the package, they told me they work till 21:00. Imagine the courier never came never called, wrote in status that I was unreachable. Disaster, cheating lying company. I was online checking his location all day long. Oh my time, how I regret ever ordering something in saudi arabia. I feel sick. One star makes you look too good.

Very bad service

Should atleast inform your costumer if you can deliver the item on the day or no. I was notified earlier today by your agent #9121 that he will bring the item and I have been waiting all day for your agent #9121 to come. I even cancelled an appointment today waiting for the delivery since I have had issues with your agents before and I wanted to avoid it from happening again. I did asked the agent #9121 through whatsapp for at which time he could possibly reach the area, but no response from the agent #9121.

* Poor Customer Service
* Poor Communication

Poor service i order in yoox
How many times i need to call and email but my order is not coming
My parcel i wait for more than a week thats why i cancel it already !

Shipa delivery service here in Riyadh is very very good. Delivery is fast and on schedule. Also the delivery personnel is so nice and courteous (~jonur18) he is very likeable. Thank goodness Sun and Sands Sports avail of their services. I hope that this company will be strong and keep their good standard of service