I’m really disappointed with this service. Shiseido stated that delivery would only take 1 day, but it has already been a week and I still haven’t received my parcel. What’s even more frustrating i... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very bad experience provider two days ago I got call from them My parcel is there I called oky m on my same silvery address send me they said today I will get oky m waiting since 8 hours I called cal... Se mer
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I wish there was a zero for this organisation. Its a shame some big brands are using their services. The drivers do not come on time, do not call, do note communicate properly, request informati... Se mer
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CANNOT FIND LESS RATINGS THAN 1. ITS A DISASTER, WORST EVER EXPERIENCE. CANNOT DISTINGUISH BETWEEN TWO CITIES DUBAI AND SHARJAH. GIVE DELIVERY ADDRESS OF DUBAI THEY WILL MAKE SURE ITS DELIVERED IN... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Shipa Delivery is a bold new tech-driven force in urban and regional deliveries in the GCC. As a full-service delivery company, we offer urban and cross-border tailored logistics solutions to GCC enterprises, including next-day, same day, and on-demand delivery with prepaid and cash-on-delivery payment options. Our collections and deliveries can be totally contact-free, using unique technology so you can sign and pay without face-to-face contact with our delivery assistants. Our blue bikes and vans are a common sight on the roads of the UAE, Kuwait, and Saudi Arabia. If you shop online in the GCC region, there’s a good chance it will be a hero in blue bringing your purchases to your door, as more members of the business community turn to our fast and affordable delivery options with integrated e-commerce technology.
Kontaktuppgifter
Dubai, 29072, Dubai, Förenade Arabemiraten
- customer@shipadelivery.com
- shipadelivery.com
1,3
Mycket dålig
66 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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They are a really bad company woth…
They are a really bad company woth horri le customer service. They never answer their phone and when you message them online they close a case before its even solved. I dont know how people or companies work with such bad delivery services, they shouldn't even be open and functioning
20 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
We sincerely apologize for any inconvenience you may have experienced, and we assure you of our continuous commitment to providing the highest level of service and enhancing the experience of our valued customers.
Due to the high volume of calls at the moment, we kindly ask for your patience until one of our representatives is available to assist you.
Your feedback is greatly appreciated, and you may also reach us through private messages or our customer service center. We will be glad to support you and provide any assistance you need.
Wishing you a pleasant day.
I had a very disappointing experience…
I had a very disappointing experience with this company. My shipment was never delivered, yet the tracking system repeatedly showed “delivery attempt failed”, even though I was there entire time and received no call, no message, and no visit from any driver.
This is extremely unprofessional. The address was correct, my phone was available, and I made sure nothing blocked the delivery — but the courier still marked fake delivery attempts. Customer service was not helpful and provided no real explanation or proof (no call logs, no GPS record, no delivery photo).
Because of this negligence, my Trendyol order was never delivered and caused unnecessary delay, inconvenience, and frustration. I hope the company improves their reliability, transparency, and communication, because this level of service is unacceptable.
19 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
Horrible delivery service
Horrible delivery service. Ordered some items on Temu and ordered it well before my travel date since i need it for my travels, but they haven’t yet delivered it and are stating that delivery was failed since I wasn’t at the location. (But I was at home the whole day) I can’t seem to reach them via phone since they are always busy and it’s impossible to get hold of them. Really poor delivery service and it will literally ruin any company’s business if they are doing business with this courier service.
19 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
worst delivery service and customer…
worst delivery service and customer service in the world - i dont know how the big companies are using these kind of companies for delivery -they are lying about deliveries and not responding to messages and calls
18 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
Very very dissappointed with shipa
Very very dissappointed with shipa. Such a worst experince. They didnt deliver on time. No words customer service. Very dissappointed.
6 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
My Package completely lost/Shipa Delivery is a Thief Company
My Package is completely lost, they are theives! A scammer and a very worst Delivery Company in the World! I hope someday the Law of the Land will catch you Shipa Delivery and will rot in jail forever for the sake of humanity, may this Shipa Company will entirely lost in this world the same with the lost packages and to give justice for the people who are complaining against your terrible services.
10 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
This has to be the worst delivery…
This has to be the worst delivery company. How can they hold my two different orders from two different manufacturer. I ordered something from Trendyol and it was supposed to be delivered yesterday. It showed attempted delivery. I rescheduled it for today, but I didn’t see them. I have another delivery from Temu. It shows on my app that it had entered the country some days ago and I’m yet to receive it. Why are they holding my orders? Why does it keep showing attempted delivery? I’ve already paid for those items. Your job is to come for delivery and leave them at my door….. It’s horrible.
This is very very bad for a company, and the worst is; you call the customer service, they will tell you to wait for the call to be transferred to a representative and you’ll be on call for more than 10 minutes without getting connected. They don’t take the calls.
Shipa, please give me my orders!
14 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Due to the high volume of calls at the moment, please be patient while one of our representatives answers you.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
They steal the packages and don't…
They steal the packages and don't deliver to customers. Like everyone else, i did not receive my package from Temu. Status says Failed delivery attempt, customer cannot be reached. How? Did my home address move? Customer service is another lazy team blaming me for not picking up the call. There was no call. I read some reviews saying they are using unknown international number to call. Why? You have no budget for a local number like other shipping services? With all the scams right now, we don't pick up unknown international numbers! Stupid company with thieves and lazy employees. Please close down for the sake of humanity.
11 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Due to the high volume of calls at the moment, please be patient while one of our representatives answers you.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
Unfortunately
Unfortunately, I had a terrible experience with this delivery company. There was an unannounced delay, no communication, and no updates on the order status. The service was unprofessional, but I wouldn't use them again. It was the worst delivery experience I've ever had. The order was delayed for hours, support didn't respond, and the driver was completely uncooperative. The service level is very poor compared to other companies. I do not recommend using them or their services. A completely unsatisfactory experience.
14 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
Worse Delivery Service in the world
Worse Delivery Service in the world, customer service lack empathy and any real understanding of the meaning customer service. They are known to lose packages and steal them. They refused to allow you to collect your items from warehouse. STAY AWAY FROM SHIPA!!!!!
8 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
my package never arrived
my package never arrived keep saying customer no answer and custromer changed location and they never called me
i cointacted iherb and they will find a soultion for this with shipa
very bad customer service and lying and faking delivery
6 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
No one has called for ship delivery.The…
No one has called for ship delivery.The reason why you can't get it by calling the customer on the phone is simply mentioned that.your service is actually a waste.
10 november 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry to hear that your experience did not meet your expectations. At Shipa, we are committed to continuously improving our services and providing our customers with the highest level of support.
Your feedback is valuable to us, and we’d appreciate the opportunity to assist you directly. Please reach out to us through our customer support channels so we can address your concern and make things right.
We wish you a wonderful day.
They don't even deserve a 1 star
They don't even deserve a 1 star. The goods arrived to Dubai on 24th of October and it is 31st of October now. But still the shipment is in their warehouse. I asked them if their delivery is walking or they are using turtles to deliver. Rude customer service as well.
31 oktober 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Fake
Fake
Still not delivered properly…
Please don’t prioritize shipa delivery
24 oktober 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
I recently experienced a delayed…
I recently experienced a delayed delivery with Shipa, and I decided to bring it to their attention. What really impressed me was how quickly and professionally they responded. The moment I reached out, their team moved with absolute urgency—they located the package immediately, expedited the delivery, and made sure it reached me without any further delay.
Not only did they fix the issue, they also offered a genuine apology and took full responsibility. That level of accountability is rare.
Every delivery since then has been quick and professional.
Every business will face problems from time to time—that’s normal.
What separates great companies from the rest is how they handle those problems.
Shipa went above and beyond to make it right.
That kind of service builds trust.
Highly recommended.
16 oktober 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
If theres a zero i will rate 0
If theres a zero i will rate 0. My delivery is on the way and then no one call me about it the delivery staff just cancelled it reasoning i am not reachable. Oh cmon no body called me!!! Aramex and dhl is better than your company.
10 oktober 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Worst company ever in the world
Worst company ever in the world
22 september 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
If i can gave this company 0 star i…
If i can gave this company 0 star i well do it is very bad company i have order with this company right now 7 days no one call me and now one send me msg and i still wait my order and itry to call them no one answer really is very bad company This my final when contract me delivery he,s send msf in 8 am and i send him the location and i tell him pls i need this order today becuase my sister she,s wel travel today and the delivery in business bay and my location in bussine bay he,s told me my work finsh 3 pm and i call him 4.30 he,s told me im in bussine bay i well bring the order tomorrow i explin for him this ordee not for me for my sister and my sister her she,s well come to my contry. Tomorrow he's told this not my business this the name for the delivery men.Shamas ur rehman
This tracking number SD024457139
9 september 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We’re truly sorry for the inconvenience you experienced and understand your frustration. This is not the level of service we aim to provide, and we appreciate your feedback.
We’re glad the package has now been delivered. If you need any further assistance, please contact us via private message or our customer service center — we’re here to help.
Thank you for your understanding, and we wish you a great day.
Without contacting customer they are…
Without contacting customer they are saying can’t reach customer reason no answer by customer . And i was waiting delivery for so long 👎🏻 very poor service provider . And that order is so important for me because someone should traval with that tonight 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
29 augusti 2025
Omdöme utan inbjudan
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Svar från Shipa Delivery
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
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