This has been the most frustrating delivery experience I’ve ever had. Your tracking keeps saying “Customer not reached”, but that’s simply not true. I kept my phone with me all day at work... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i came to track my order in their website, i saw that they were out for delivery 2pm, its already 7:30 and still not received my parcel, i have other plans and i cant go out of my house because im wai... Se mer
Företaget har svarat
Worst experience I ever had. Almost 11 days I have been calling them and getting the same reply that today or tomorrow they will collect.If there is anyone responsible in your company please solve my... Se mer
Företaget har svarat
TERRIBLE!!! they write fake info on tracking saying they attempted and failed delivery when they never come or contact. I had an order from TEMU and it's just missing, my son is going to miss out all... Se mer
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Företagsinformation
Skrivet av företaget
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.
Kontaktuppgifter
J1 Warehouses, Jebel Ali, Dubai. UAE., 414117, Dubai, Förenade Arabemiraten
- 600574472
- Support@shipadelivery.com
- shipa.com
1,5
Mycket dålig
267 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good delivery service
9 maj 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Excellent service
9 maj 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Worst delivery company i ever know!
Worst delivery company i ever know!
They are updating the delivery status that they go in my place but i never recieved even one call or any notification to them. I even took my off to receive my parcel but i waste my all effort and time. 👎👎👎👎👎👎👎
You should CLOSE YOUR COMPANY, its not really helping, you guys ruined our day. 😡😡😡😡😡😡😡😡😡😡
8 maj 2023
Omdöme utan inbjudan
Svar från Shipa
Hi Irene! Thank you for taking the time to provide your feedback.
We're so sorry to read you had a frustrating experience and we apologize that our service did not meet your expectations. We are looking into your issue, in order to resolve it at the earliest possible. We thank you for your patience and understanding!
Terrible service
Terrible service. Du uses them to deliver their sims but the delivery agents amuse themselves by marking they are in the location and being unable to deliver the sim and rescheduling. Initial schedule was during the weekend and now they expect me to stay at home and they do not provide any schedule of delivery because maybe my life revolves around receiving a SIM card and I don’t need to work.
15 april 2023
Omdöme utan inbjudan
Svar från Shipa
Hi Sandy! Thank you for taking the time and sharing your feedback with us.
Your time is very valuable and saving it is our top priority, We are terribly sorry that this wasn't demonstrated. Please allow us the opportunity to make things right by sharing your shipment refrence/ tracking number in order to resolve your issue promptly.
I recently used Shipa Delivery for a…
I recently used Shipa Delivery for a package delivery and I couldn't be more impressed with their service. From start to finish, everything was seamless and hassle-free. The website was easy to use and provided me with all the information I needed to make an informed decision. The pickup and delivery were both on time and the driver was courteous and professional. What really stood out to me was the level of communication throughout the entire process. I received regular updates via email and text message, which made it easy to track my package and know exactly when it would arrive. Overall, I would highly recommend Shipa Delivery to anyone looking for a reliable and efficient delivery service. They exceeded my expectations in every way possible.
1 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you for the great review, Moataz! We're happy to hear that you're satisfied with our service. Such wonderful feedbacks keep us motivated to deliver such amazing experiences.Can't wait to provide the 5 star service that you deserve again. Stay safe!
Excellent service
16 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It was a pleasure serving you, and we'll be more than happy to provide the 5 star service that you deserve again. Stay safe!
Fast Delivery
15 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Amr! It was a pleasure serving you, and we'll be more than happy to provide the 5 star service that you deserve again. Stay safe!
Worst service
Worst service
Taking so long for the delivery and hard get in touch with the call center
12 april 2023
Omdöme utan inbjudan
Svar från Shipa
Hi Shijo! We are sorry that your experience was not an amazing one, this is certainly not the level of service we wish to provide for our customers as we are experiencing a high volume of orders and calls. Please allow us the opportunity to make things right by sharing your shipment reference/ tracking number in order to resolve your issue promptly.
This company has good service
This company has good service, good behavior with customer and Deliver the order to the customer as soon as possible.
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Zahid. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Excellent services
12 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Khizar. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Worst delivery service ever
Worst delivery service ever. I don't know why DU uses shipa for their delivery. I was informed delivery is within 24hours but it's been 2 days already and still have not received my order and I have been calling customer service several times already but all they will tell is we will try. I requested to have it delivered between 9am - 4pm because of our office hours during ramadan and they told they will instruct the drivers. But for 2 nights already driver has been calling me at 11:00pm asking if I am at the office for the delivery. Absolutely terrible company would not even inform if they have a driver available in that area for your specific time of delivery, so you are left with nothing but wait on when they would finally do something and deliver your package as per your instructions. And they would just inform you they would do their best. I would rather pay extra now for the delivery with any other courier so I can have my order on time. Now I don't even know when I'm going to get my delivery
11 april 2023
Omdöme utan inbjudan
Svar från Shipa
Hi Linn! Thank you for taking the time to provide your feedback.
Your time is very valuable and saving it is our top priority, we're so sorry to read you had a frustrating experience and we apologize that our service did not meet your expectations. We are looking into your issue. Please share your shipment reference/ tracking number in order to resolve the issue promptly.
Great service
4 september 2022
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Amir. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Great service 👏
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Mudassar. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
It's really great organisation to work…
It's really great organisation to work with it
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for your lind words, Waseem! It's our pleasure having you in the team.
Fast delivery.
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Asif. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Always caring of employees
I feel proud to be a member of this friendly organization and work with.
12 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for your lind words, Tariq! It's our pleasure having you in the team.
Ay hy hy hy hy hy kamaaal ay bawa jee
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Kami. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Shipa courier delivery service company…
Shipa courier delivery service company very nice and very better ordered provide company. I'm satisfied with him. Thank you very much Shipa team.
4 februari 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review, Arslan. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
Shipa is Good
I hope full for shipa delivery service compeny very noce
13 april 2023
Omdöme utan inbjudan
Svar från Shipa
Thank you so much for taking the time to provide us with a positive review. It was a pleasure serving you, and we'll be more than happy to provide the 5-star service that you deserve again. Stay safe!
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