I ordered 2 tickets, Have received 5 times a receipt with a reference number, that didn't work. No answers or support. I just lost my money.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Un lugar INCREÍBLE! Nunca dudé que me gustaría… pero jamás pensé que me haría emocionar de esta manera… la mezcla del arte con la espiritualidad es perfecta… realmente sin palabras.. subí la torre de... Se mer
Företaget har svarat
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a dif... Se mer
Företaget har svarat
Esperienza molto negativa, prendete soldi per “servizi” non specificati e non siete chiari nell’’esporre i vostri meccanismi, avete una “commissione” altissima, del 100% per non fare assolutamente nie... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venta de entradas de Sagrada Familia.
Kontaktuppgifter
2,0
Dålig
91 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ho preso un granchio! Sito serio!
Avevo promesso che avrei ritrattato la mia recensione negativa e così sto facendo. Il sito è affidabile in quanto sta provvedendo al rimborso come richiesto. Non so a cosa addebitare il disguido che mi è occorso, ma a fronte di una loro pronta risposta mi devo ricredere! Bravi!
10 april 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
"Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia.barcelonatickets.org was not good as expected. However, we are trying to do our best to give the best possible service to you.
We have also handled your refund request today, as we have confirmed in the contact email with our Customer Service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!"
Excellent Service
The response to my e mails were very quick, polite, informative and very helpful.
18 mars 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
I need to change my ticket time but…
I need to change my ticket time but your system doesn't allow it, so I wasted my money :(
15 mars 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
it was quick and clear
14 mars 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
ho acquistato 4 biglietti di cui 3…
ho acquistato 4 biglietti di cui 3 ridotti, ho chiesto gentilmente all'assistenza se potevo cambiare i 3 blgiletti ridotti in normali ma non c'è modo ne di fare il cambio ne di rievere i soldi indietro. praticamente ho regalato i soldi senza avere un servizio. davvero pazzasca come cosa al giorno d'oggi.
5 mars 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Ci dispiace molto sapere che la sua esperienza alla Sagrada Familia non sia stata quella che si aspettava. Tuttavia, su sagradafamilia.barcelonatickets.org cerchiamo di fare tutto il possibile per offrirvi la migliore esperienza possibile.
Può trovare maggiori informazioni nel nostro Centro Assistenza.
Grazie per il suo feedback!
le informazioni che ho trovato on line sono utili e precise.
le informazioni che ho trovato on line sulla tipologia di biglietti, sui consigli di acquisto anticipato, sul momento più opportuno per visitare la basilica sono molto utili ed espressi in maniera chiara da comprendere.
25 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Innanzitutto, apprezziamo il suo feedback.
Siamo confortati dal fatto che la sua esperienza con noi e la sua visita alla Sagrada Familia siano state positive. I suoi commenti ci aiutano a migliorare costantemente.
Può trovare ulteriori informazioni nel nostro Centro Assistenza.
Grazie per il suo feedback!
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Esperienza soddisfacente
Esperienza soddisfacente
Sito facile da usare ed intuitivo, i biglietti sono arrivati subito .
26 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Innanzitutto, grazie mille per il suo commento.
Ci conforta sapere che ha avuto una buona esperienza con noi e con la visita alla Sagrada Familia. I suoi commenti ci aiutano a continuare a migliorare.
Può trovare maggiori informazioni nel nostro Centro Assistenza.
Grazie per il suo commento!
Easy to book
Easy to book, clear. Good with audio tour in several languages (even in Dutch). Sagrada Familia is just amazing. A must see while visiting Barcelona.
21 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Superb Service
I received a very rapid response to my questions. Charlie Evans was courteous and made sure the information I gave him was correct. The problem I had with the purchase of tickets with a guided tour for the Sagrada familia was resolved very quickly.
17 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Great customer service!
Great customer service!! I am super grateful for their support!
13 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
The videos tour is very nice to explain…
The videos tour is very nice to explain the themes in the church and truly beautiful architectural features in the church. I am Catholic and it was very meaningful for me to see this stunning church combining form and function. Thank you. Well done!
8 februari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Complicado encontrar pagina oficial.
Complicado encontrar pagina oficial.
La experiencia es facil de adquirir pero llegar a la pagina y difeerenciar las cosa de compra es super complciado
11 januari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Excelente
Excelente, fueron accesibles con mis problemas para descargar mi boleto. Hicieron mi experiencia en Barcelona única.
24 januari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
La fusión perfecta del arte con la espiritualidad
Un lugar INCREÍBLE! Nunca dudé que me gustaría… pero jamás pensé que me haría emocionar de esta manera… la mezcla del arte con la espiritualidad es perfecta… realmente sin palabras.. subí la torre de la natividad se sube en ascensor y se baja muy fácil recomiendo todo.
31 januari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Respuesta muy pronta y con soluciones
31 januari 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Svar från Sagrada Familia Barcelonatickets
Hello Anthony,
We appreciate your feedback so much.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
Thank you for your feedback!
Scam
Scam! I have tried to get a refund for my ticket to Sagrada Familia as the time did not fit my schedule. I was told at Sagrada Familia that I could get a refund. When it turned out that I had bought the tickets at sagradafamilia.barcelonatickets.org, they told me to contact them. I did, and in the reply they only said
"We have confirmed that your tickets have been sent to you already. You can check it in the mail with which you made the purchase. And we suggest you check your spam folder", showing that they did not even read what I said.
3 december 2023
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected. However, we are trying to do our best to give the best possible service to you. We have verified that we already replayed to your request and you were grateful for our service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
We had some trouble booking our tickets…
We had some trouble booking our tickets and Charlie Evans of the customer service team did a fantastic job help set things right. Really top notch!
19 december 2023
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Detta är Trustpilot
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