I ordered 2 tickets, Have received 5 times a receipt with a reference number, that didn't work. No answers or support. I just lost my money.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Un lugar INCREÍBLE! Nunca dudé que me gustaría… pero jamás pensé que me haría emocionar de esta manera… la mezcla del arte con la espiritualidad es perfecta… realmente sin palabras.. subí la torre de... Se mer
Företaget har svarat
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a dif... Se mer
Företaget har svarat
Esperienza molto negativa, prendete soldi per “servizi” non specificati e non siete chiari nell’’esporre i vostri meccanismi, avete una “commissione” altissima, del 100% per non fare assolutamente nie... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venta de entradas de Sagrada Familia.
Kontaktuppgifter
2,0
Dålig
91 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
At reception of the tickets I saw that…
At reception of the tickets I saw that you increase the price with 55% .
I don't call it it service but theft.
12 mars 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Nowhere on the site was there any…
Nowhere on the site was there any information about the additional cost in the form of a service charge (14 EUR is the ticket) and instead of paying 104 EUR for 4 people I paid 160 EUR.
I recommend looking for a site directly to the attraction rather than buying through sagradafamilia.barcelonatickets.org. They charge large fees.
10 mars 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Nul de chez nul
Nul de chez nul. Aucun sens commercial… autant converser avec des rats…
Erreur sur la date lors de la chat des tickets (et oui quand on a un certain âge, on ne voit pas bien les petits caractères sur un téléphone). La demande de modification a été refusée, la demande de réclamation a été refusée. Mais également la demande de rétractation dans les 14 jours qui fait partie du code de la consommation en France a également été rejetée et quand je demande une remise commerciale pour racheter des tickets, on me répond "ON NE FAIT PAS DE REMISES".... bref à proscrire!
22 februari 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Esperienza molto negativa
Esperienza molto negativa, prendete soldi per “servizi” non specificati e non siete chiari nell’’esporre i vostri meccanismi, avete una “commissione” altissima, del 100% per non fare assolutamente niente. Purtroppo errore mio che ho prenotato i biglietti con voi. Potrei quasi dire che truffate le persone in maniera molto subdola e purtroppo probabilmente legale.
9 februari 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
I am grateful for your fast response.
I am grateful for your fast response.
28 januari 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Mancato invio ticket
Il 20 gennaio ho acquistato 2 biglietti ma nn è mai arrivata la mail do conferma. Iggi ho scrotto all'assistenza ma nn rispondono mi vedo costretta a comprarli nuovamente... Tra l'altro costano molto di più.
20 januari 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we are sorry to hear about your bad experience.
To review your case, could you please Contact us in our Contact Form, and you can see more information in our Help Center.
Thank you for your feedback!
DO NOT USE!!
DO NOT USE!!! Stay away from them!!
I have been scammed today , payed for me tickets to get to Sagrada Familia and never received any tickets on time
SCAM!! SCAM!!
11 december 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we are sorry to hear about your bad experience.
To review your case, could you please Contact us in our Contact Form, and you can see more information in our Help Center.
Thank you for your feedback!
BRUTTA ESPERIENZA
Attenzione! Una brutta esperienza! Non comprate sul loro sito. Per i 2 biglietti di valore 48,00 Euro (under 30) abbiamo speso 72,00 euro (24 euro di commissioni!!!). Purtroppo è tutto congeniato così che uno si accorge di questa differenza solo dopo aver acquistato. Mai visto e non capisco perchè le autorità spagnoli non fanno nulla. Sicuramente ricevono tante lamentele. Quindi NON COMPRATE
21 augusti 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
SCAM, dont use barcelonatickets.org
If I could, I would rate them 0 stars. Definitely dont use these guys, We bought tickets end of April and got told that they had technical difficulties and promised to refund. Never happened.
18 maj 2024
Omdöme utan inbjudan
FAKE DO NOT BUY WITH THIS SCAMMER…
FAKE DO NOT BUY WITH THIS SCAMMER COMPANY!!!
I purchased tickets from a website claiming to offer fast-track options, but upon receiving them, they were only for general admission. Additionally, there’s a discrepancy in the price compared to what was initially advertised. I have screenshots showing these issues.
11 juli 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
DO NOT USE THESE
Do not use these! They are not the official site and cost more than the official site!! They do tell you this in their terms and conditions but what they don't tell you is that despite their terms and conditions saying you can refund within 14 days of purchase, they keep refusing to refund you and keep asking you do things which they then ignore. Total scam!!
2 juli 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Attenzione! Sito Sconsigliatissimo
Attenzione! NON È IL SITO UFFICIALE. ED INOLTRE HA DEI SOVRAPPREZZI RISPETTO AL SITO UFFICIALE.
Ho acquistato ed ho avuto una pessima esperienza ed un pessimo servizio. State molto attenti perché in fase di checkout e pagamento dei biglietti potrebbe esservi cambiata la data senza alcun avviso (e non vi verrà rimborsato nulla!!). Fate affidamento al sito ufficiale. Costa meno e vi da un supporto maggiore.
Warning! THIS IS NOT THE OFFICIAL WEBSITE. ALSO, IT HAS SURCHARGES COMPARED TO THE OFFICIAL WEBSITE. I purchased and had a terrible experience and poor service. Be very careful because at the checkout and ticket payment stage, the date might be changed without any notice (and you will not be refunded!!). Rely on the official website. It costs less and provides better support.
¡Atención! NO ES EL SITIO OFICIAL. ADEMÁS, TIENE SOBRECARGOS EN COMPARACIÓN CON EL SITIO OFICIAL. Compré y tuve una experiencia terrible y un mal servicio. Tengan mucho cuidado porque en la etapa de pago y compra de boletos, la fecha podría cambiar sin previo aviso (y no recibirán ningún reembolso!!). Confíen en el sitio oficial. Cuesta menos y ofrece mejor soporte.
Attention ! CE N'EST PAS LE SITE OFFICIEL. DE PLUS, IL COMPORTE DES SURCOÛTS PAR RAPPORT AU SITE OFFICIEL. J'ai acheté et j'ai eu une très mauvaise expérience et un mauvais service. Soyez très prudents car lors du paiement et de la validation des billets, la date peut être changée sans aucun avertissement (et vous ne serez pas remboursés!!). Fiez-vous au site officiel. Il coûte moins cher et offre un meilleur support.
注意！这不是官方网站。此外，相比官方网站，这里有额外费用。 我购买了并且有非常糟糕的体验和服务。请非常小心，因为在结账和购票阶段，日期可能会在没有任何通知的情况下更改（而且您不会得到任何退款!!）。请依赖官方网站。它更便宜，并且提供更好的支持。
Achtung! DIES IST NICHT DIE OFFIZIELLE WEBSITE. AUSSERDEM GIBT ES ZUSATZKOSTEN IM VERGLEICH ZUR OFFIZIELLEN WEBSITE. Ich habe gekauft und eine sehr schlechte Erfahrung und einen schlechten Service gehabt. Seien Sie sehr vorsichtig, denn beim Checkout und Bezahlen der Tickets könnte das Datum ohne jegliche Ankündigung geändert werden (und Sie werden nichts erstattet bekommen). Verlassen Sie sich auf die offizielle Website. Es kostet weniger und bietet besseren Support.
Внимание! ЭТО НЕ ОФИЦИАЛЬНЫЙ САЙТ. К ТОМУ ЖЕ, ЦЕНЫ ВЫШЕ, ЧЕМ НА ОФИЦИАЛЬНОМ САЙТЕ. Я совершил покупку и получил очень плохой опыт и плохое обслуживание. Будьте очень осторожны, так как при оформлении заказа и оплате билетов дата может быть изменена без какого-либо уведомления (и вам не вернут деньги). Доверяйте официальному сайту. Он дешевле и предоставляет лучшую поддержку.
21 juni 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Don’t use this company to book tickets
Don’t use this company to book tickets. It’s a scam. They appear to be an official place to book tickets, however they just book tickets on your behalf and charge an enormous markup for doing nothing.
It’s also clear that the five star reviews on this site are fake.
Stay away from these scammers!
2 juni 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario, y sentimos mucho saber que su experiencia con nosotros no ha sido como se esperaba.
Sin embargo, nos gustaría detallar que nuestros Términos y Condiciones, que deben ser leídos y aceptados por el usuario para finalizar la compra, establecen el funcionamiento de las tarifas.
El servicio que se ofrece no es la venta o reventa de entradas a la Sagrada Familia, sino que consiste en su adquisición mediante el correspondiente mandato voluntario, expreso, especial y remunerado del usuario. La diferencia entre el precio oficial y el nuestro se basa en el valor añadido que aportamos, que se basa fundamentalmente en la prestación de un servicio personalizado durante todo el proceso, la corrección de errores en su tramitación y la atención específica al cliente.
Puede ver más información en nuestro Centro de Ayuda y puede contactarnos aquí.
¡Gracias por sus comentarios!
Muy buena atención de Charlie Evans
Muy buena atención de Charlie Evans , dando soporte para recibir las entradas
1 juni 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario.
Nos reconforta saber que ha tenido una buena experiencia con nosotros y visitando la Sagrada Familia. Sus comentarios nos ayudan a seguir mejorando.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Exceptional service
Charlie was friendly and replied quickly to all my question, and was a great help with my issue. Thank you 😊
28 april 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
at first there were some errors and…
at first there were some errors and setbacks while buying, but the customer service that Charlie provided was exceptional, I got the tickets one minute after may email.
24 april 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Ho pagato ben 152
Ho pagato ben 152, ricevo una email in cui veniva specificato che l'orario scelto era già sold out.
Nessuno dei due link per chiedere il refund o cambiare slot funziona.
Scrivo una email e non ricevo nessuna risposta.
provo ad utilizzare il modulo di contatto presente nel sito e non funziona.
Spero davvero che non sia necessario far scrivere da un legale
16 april 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Prima di tutto, apprezziamo molto il suo feedback e ci dispiace sapere che la sua esperienza con sagradafamilia.barcelonatickets.org non è stata buona come ci si aspettava. Tuttavia, stiamo facendo del nostro meglio per fornirle la migliore soddisfazione.
Può trovare maggiori informazioni nel nostro Centro Assistenza.
Grazie per il suo feedback!
Ho acquistato 2 biglietti per la…
Ho acquistato 2 biglietti per la sagrada familia attraverso il sito barcelonaticket.org.
Mi hanno scalato i soldi e dopo mi é arrivata l'email con scritto biglietti SOLD OUT.Peccato che cliccando chiedi rimborso o cambio orario non succede nulla!
Ho mandato un'email e dopo 24 ore ancora non mi hanno risposto.Allucinante.
16 april 2024
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Prima di tutto, apprezziamo molto il suo feedback e ci dispiace sapere che la sua esperienza con sagradafamilia.barcelonatickets.org non è stata buona come ci si aspettava. Tuttavia, stiamo facendo del nostro meglio per fornirle la migliore soddisfazione.
Può trovare maggiori informazioni nel nostro Centro Assistenza.
Grazie per il suo feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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