I ordered 2 tickets, Have received 5 times a receipt with a reference number, that didn't work. No answers or support. I just lost my money.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Un lugar INCREÍBLE! Nunca dudé que me gustaría… pero jamás pensé que me haría emocionar de esta manera… la mezcla del arte con la espiritualidad es perfecta… realmente sin palabras.. subí la torre de... Se mer
Företaget har svarat
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a dif... Se mer
Företaget har svarat
Esperienza molto negativa, prendete soldi per “servizi” non specificati e non siete chiari nell’’esporre i vostri meccanismi, avete una “commissione” altissima, del 100% per non fare assolutamente nie... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venta de entradas de Sagrada Familia.
Kontaktuppgifter
2,0
Dålig
91 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scam website. Not official website.
Do not use this aite!!! Stolen, wasted money. Tickets could not be scanned because the time was an hour off.
Do not use this website. It is a scam. They charge more than the entry fee at the door.
14 juni 2025
Omdöme utan inbjudan
No me gusto su servicio por Que yo…
No me gusto su servicio por Que yo solamente queria cambiar mi tiempo y no me dejaron.
17 juni 2025
Omdöme utan inbjudan
Poor assistance and misinformation in the tickets
You pay more than in the official website to get support and assistance and we didn't receive it.
In the tickets shows that we have 24h to visit the Palatin and foro from the time and date we book for the Colosseum but it's a lie because the next day we couldn't get in, it was meant to be all the same day at once and I emailed days before to ask and their response was too late after our booking time. There was no audio guide as they promise during the visit. It's not worth it just go and buy from the official website THIS WAS NOT TGE OFFICIAL.
31 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Scam
Scam
Charged twice
Not official site but claiming to be at the top of the website
2 juni 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Very unsatisfied
4 juni 2025
Omdöme utan inbjudan
Bought the tickets with audio guide as…
Bought the tickets with audio guide as actual guided tours were sold out on our dates of travel. Absolute waste of time.
2 maj 2025
Omdöme utan inbjudan
Sucks as the company takes €60 for a…
Sucks as the company takes €60 for a €18 product.
16 maj 2025
Omdöme utan inbjudan
You were unable to secure my tickets…
You were unable to secure my tickets for entry to Versailles. And then I still have not received a refund! The worst service I've ever experienced.
28 april 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia.barcelonatickets.org was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Quando ave I bisogno di assistenza
Quando ave I bisogno di assistenza , non cè stato modo di contactarli , e anche il biglietto costa troppo 13€ più del normale,al Colosseo se arrivate alle9 poca fila per biglietto , non vale la pena pagare 13 euro in più , assistenza inesistente
16 maj 2025
Omdöme utan inbjudan
Niet doen!
Ik betaalde 30 euro terwijl de kaarten bij de officiële verkooppunt 18 euro is!! Daarnaast had ik de tijd 13.30 uur aangevraagd, dat stond ook in de bevestiging, maar op de kaarten zelf stond 14.45 uur, moesten we dus nog ruim een uur wachten. Niet aan te raden!
16 maj 2025
Omdöme utan inbjudan
I don’t think it was customer service’s…
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a different date/time. This should not be impossible.
16 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
I Only speak English
I Only speak English. The company went above and beyond
13 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
AVOID THIS WEBSITE
AVOID THIS WEBSITE
PURCHASE TICKETS THROUGH OFFICIAL SITES INSTEAD
THEY ARE CHEAPER AND BETTER
14 maj 2025
Omdöme utan inbjudan
There was an error in my initial…
There was an error in my initial booking and requested for change but customer support refused to change that. I ended up buying double tickets. If customer service cannot help with such basic matters, what's the point of customer service.
9 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Zu teuer und zu spät
Unangemessener Aufschlag von 100% auf den Ticketpreis. Verspätete Zustellung der Tickets und verzögerte Antwort.
6 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center.
Thank you for your feedback!
La gestión de la compra de boletos para…
La gestión de la compra de boletos para la Sagrada Familia ha sido decepcionante. Al realizar la reserva, el sistema mostraba disponibilidad para el día y la hora que elegí, lo que me hizo confiar en que recibiría mi boleto sin problemas. Sin embargo, después de varios días de espera, recibí la noticia de que los boletos estaban agotados y que solo podía elegir una fecha en la que ya no estaría en Barcelona. Es inaceptable que el proceso de confirmación y emisión del boleto haya tardado tanto, provocando que perdiera la oportunidad de visitar el lugar en el día que planeé. Esta falta de eficiencia en la gestión de reservas genera frustración y desconfianza en el servicio.
2 maj 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario, y sentimos saber que su experiencia con sagradafamilia.barcelonatickets.org no fue tan buena como se esperaba. Sin embargo, estamos tratando de hacer todo lo posible para brindarle la mejor satisfacción.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Ocorreu tudo como previsto
Ocorreu tudo como previsto, uma experiência linda e inesquecível!
20 april 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
I accidentaly ordered tickets to the…
I accidentaly ordered tickets to the wrong date and ask for the date chanced which they denied me. I then asked for my tickets refunded which is in my rights to do with purchases made online within 14 days. They also denied me this which is in violation with both EU and national laws. Please don’t buy tickets through here unless you want useless customer service denying you your rights as a buyer.
19 april 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
We would like to take this opportunity to inform you that the tickets requested were to visit the Coliseum.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
The lack of refunding the money and…
The lack of refunding the money and assigning tickets with dates chosen by you, makes you unclassifiable
10 april 2025
Omdöme utan inbjudan
Svar från Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
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