Ho prenotato il transfer dall'hotel all'aeroporto tramite Get Your Guide, fornito tutti i dettagli l'autista era già davanti la porta con 10 minuti d'anticipo. Un bellissimo van Mercedes per 7 persone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can’t fault the company.Picked up on time by two different drivers.They were polite and welcoming.Reasonable priced as well 👍
Very friendly and polite driver. Went out of his way to assist me and as my first time in Malaga he pointed out various buildings etc. He received a phonecall and asked if it waa ok to answer it.
Awful experience, don’t use these people. While we actually got taxis for both journeys, Rydeu comms. are hopeless. Booked taxi to accommodation which was in pedestrianised zone. Needed info on p... Se mer
Företagsinformation
Skrivet av företaget
Global private transfer service
Kontaktuppgifter
Tyskland
- rydeu.com
3,5
Medel
158 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service - Manfred
Great service. Put in what I wanted and received a quote fairly quickly. Quote was good. Pick up was smooth and I was able to amend my return journey directly with the driver, Manfred, who was excellent.
19 juni 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
It was a great service
It was a great service. Mr Renny, the driver, was very helpful and friendly. I will take this service another time.
17 juni 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Thieves!
They’ve stolen money from me for a transfer that never happened. Kept having the exact same conversation over and over. I showed them proof that I tried to contact them regarding the transfer and nobody from their side responded. Was eventually told this would be resolved and now they are ignoring me.
4 juni 2023
Omdöme utan inbjudan
Svar från Rydeu
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience, and we apologize for any inconvenience caused. We would like to investigate the matter further to understand what happened and find a suitable solution. Kindly contact our customer support team at info@rydeu.com and our support team will work to resolve this.
Excelente servicio de transporte
Excelente servicio de transporte. Muy profesional y muy amables. Conexión fluida vía WhatsApp. Altamente recomendable.
11 juni 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Driver was inside the airport waiting…
Driver was inside the airport waiting for us. so we could get on our travel to hotel. Very good service. No waiting around Thank u
19 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
I booked a taxi from Amsterdam to…
I booked a taxi from Amsterdam to Maastricht. The taxi driver came on time, he helped me with my luggage. Thank you for his kindness. I will reccomend the company!
30 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Was perfect !
Was perfect !! We made a reservation from Bogna Airport to Ravenna.
We received 8 hours before the name and phonenumber of the driver.
He arrived on tome and send us a whatts app message where he was waiting for us. So you had immediately good contact with the driver.
Compliments!!!
13 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Excellent service provided
Excellent service provided. Driver was very helpful, helped with luggage, was very professional.
Overall a good experience.!
Would definitely recommend to others.
24 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
A really poor service
A really poor service. The booking was for a business trip and an E Class Merc was requested. The driver was late, didn't speak a word of English and arrived in a Vito. I wouldn't recommend this company if you are looking to transfer Executives. After 2 and half months, I have received a response to my review, the response time says enough about the service. No thank you, I do not wish to edit my review
10 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
We truly value your business and understand that we have not met your expectations on this occasion. Please know that your feedback is instrumental in helping us improve our services to prevent similar situations from happening in the future. we apologize for any inconvenience caused and hope you will give us another opportunity to showcase the true quality of our service.
Everything was wrong
He was not at the arrivals. Did not pick up the phone when i called him.
We had to search for him in the rain.
He was sending voice messages on his phone the whole destination. He was mostly looking on his phone rather than the road. Unacceptable!!!
He could not find the hotel. He stopped in the middle of a parking place and started walking away living us in the car without saying anything.
He then came back holding a cigarette and i had to show him the right location on my phone which he grabbed from my hand!!
At the end he left us in the road 3 min walk away from the hotel where we had to walk in the rain to get to our destination.
Highly unprofessional!!!!
9 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
We are sorry for the inconvenience and driver behaviour. We have already discussed with provider and taken necessary action on this matter. The provider is now not permitted to offer ride on platform. Thank you for feedback.
Catalin was early to pick us up and sat…
Catalin was early to pick us up and sat waiting no problem, he spoke excellent English and told us a lot about menorca and the area we were in. He was funny and smart, a pleasure to travel with.
8 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Driver punctual and efficient. Car spotless.
The driver was on time waiting for us. Was friendly and helpful and the car was spotless.
6 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Private transfer
I used service for private transfer from Noto to Ragusa Ilba. I shopped around, price was lower than most. The van was clean, newer, had USB chargers. Driver was pleasant, arrived on time and communicated via text promptly to confirm the day before and just prior to pick up. I would use them again and recommend to anyone looking for transport service.
1 maj 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Nice, helpful and efficient.
The communication of the driver was perfect, he announced where I could find him, and he was waiting for me already downstairs, at -2.
He was very nice and helpful, and took me to my hotel, within half an hour!
26 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Good experience
Nice and kind driver which arrived on time. Very helpful chat support.
Would recommend.
19 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Have never used these guys before but…
Have never used these guys before but we're glad we did. Have read a few reviews, some good some bad but glad we took the chance. Driver kept in contact before we arrived to let me know where he would be and to just text him when we arrived. He was punctual and very pleasant. On our transfer home he was prompt and on time just like we had requested. Would definitely use again
10 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Reliable always driver was excellent
16 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Transfer cervice
The driver was very professional and on perfect time.
The application is very responsive and contacted me whit the best fare after less than 2 minuts. I will suggest the application.
16 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
Very disappointed with having to pay…
Very disappointed with having to pay €73 for my trip that I booked online. When the driver left the meter in and should have only cost €60. So would have been cheaper just to flag a taxi down in the side of the road or call one that morning.
4 april 2023
Omdöme utan inbjudan
Svar från Rydeu
Customer happiness is our top priority. We're delighted that we hit the mark for you. We're constantly working hard to provide seamless travel experiences. Thank you and hope we will serve you soon.
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