Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took my son for a wheelchair appointment today as his is getting a bit small and the lady we had was very helpful & knowledgeable and asked a lot of questions to make sure we got the most suitable ch... Se mer
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Simon rang before he arrived to check the location of the wheelchair users. He was able to fix both wheelchairs and looked at a third. Simon was very helpful and gave us an update on other jobs. We... Se mer
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Your representative was extremely helpful -Gary Thompson did an great repair and was very efficient and business like - he was kind and friendly and very thoughtful He put the wheelchair back into... Se mer
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Företagsinformation
Skrivet av företaget
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Kontaktuppgifter
Unit 11, Westfield Road, CH44 7HX, Wallasey, Storbritannien
- enquiries@rosscare.co.uk
- rosscare.co.uk
4,9
Utmärkt
820 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The girls in the office are brilliant…
The girls in the office are brilliant Lucy, Jane & G rex and I always get John fixing my stuff can't fault him. Hes a little cherub.
19 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Adam, thank you for your review. We're pleased to hear Lucy, Jane, Greg and John have provided such great support. We'll make sure your kind comments are passed on to the team and their local manager.
Terry Tunesi was very helpful when he…
Terry Tunesi was very helpful when he came to fix and repair the wheelchair of one of our residents. He gave helpful advice and guidance as well.
18 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Amarachi, thank you for your review. We're pleased to hear Terry was helpful and able to provide useful advice during his visit. We'll pass your feedback on to Terry and his local manager.
Excellent Seevice!
He came in with no fuss, assessed the situation & sorted it!
Really friendly, answered any question I have & left leaving me feeling reassured!
18 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Guy, thank you for your review. We're delighted to hear the issue was resolved quickly and that you felt reassured following the visit.
Gary Thompson IS THE DADDY of repairs
Gary Thompson was fast, polite, prompt and efficient - the best yet! 👍
18 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Graham, thank you for your review. We're pleased to hear Gary provided such prompt and efficient service. We'll make sure your feedback is passed on to Gary and his local manager.
Gary Thompson came out to fix my…
Gary Thompson came out to fix my daughters wheelchair today, a very helpful and knowledgeable man. He really wants to help to get the matter resolved and did just that today.
Also very friendly too which is a bonus.
16 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Colin, thank you for your review. We're delighted to hear Gary was able to resolve the issue and provide helpful support. We'll ensure your feedback is shared with Gary and his local manager.
A personable engineer called George who…
A personable engineer called George who took time and care to sort my wheelchair.
11 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Kim, thank you for your review. We're pleased to hear George took the time and care to resolve the issue with your wheelchair. We'll pass your feedback on to George and his local manager.
Good job Sean
I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,.
He is very thorough,very polite,takes his time and generally does an excellent job.
I generally think there is no job he cannot do.
He is very professional kind and considerate to my property.
Good job Sean thanks
14 maj 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Neil, thank you for your review. We're delighted to hear Sean continues to provide such thorough and professional support. We'll ensure your feedback is shared with Sean and his local manager.
Just had a visit from Simon (wheelchair…
Just had a visit from Simon (wheelchair Technician) who was very friendly, repaired my daughter’s wheelchair in no time as he did a few weeks ago and this time he also helped me with another issue that we had with the wheelchair.
Smashing Job🌟
9 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Andrew, thank you for your review. We're pleased to hear Simon was able to resolve the issues with your daughter's wheelchair. We'll make sure your feedback is passed on to Simon and his local manager.
Nigel came today and fixed my annoying…
Nigel came today and fixed my annoying squeak and fitted new arm rests (including all my bags).
All done on the drive in the sun.
Thank you very much Nigel 👍
8 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Daryl, thank you for your review. We're delighted to hear Nigel was able to resolve the issue and fit the new arm rests. We'll pass your feedback on to Nigel and his local manager.
Lovely friendly chap
Lovely friendly chap, explained in detail everything and answered any questions I had. Was a pleasure to meet
5 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Roxanne, thank you for your review. We're pleased to hear you found the visit friendly and helpful.
Good communication about what needed to…
Good communication about what needed to be fixed and when he could attend. Resolved the problem quickly and efficiently.
2 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Ian, thank you for your review. We're pleased to hear the issue was resolved quickly and communication was clear throughout.
First class service from Hugh …
Hugh was a very pleasant and extremely helpful man and was very efficient and quick at his job. In my opinion he is a great asset to Ross Care
3 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Colin, thank you for your review. We're delighted to hear Hugh provided such helpful and efficient service. We'll ensure your feedback is shared with Hugh and his local manager.
I am the site manager for the nursing…
I am the site manager for the nursing home. Had a non functioning resident chair. Within 2 hours Terry Tunesi arrived. It was not the predicted fault (charger) terry went right through the chair and found a simple user error issue. Great service left the chair working and showed me how to check it in the right mode. Thanks.
5 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Gary, thank you for your review. We're pleased to hear Terry quickly identified the issue and got the chair working again. We'll pass your feedback on to Terry and his local manager.
Great service amazing person all…
Great service amazing person all rounder kind and respectful guy
4 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Aaron, thank you for your review. We're delighted to hear you received such great service.
Very grateful to have Hugh looking after my wheelchair
Hugh is always polite, friendly, knowledgeable and efficient. He makes sure that everything is as it should be with my wheelchair and takes care of anything that needs attention.
4 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Clare, thank you for your review. We're pleased to hear Hugh continues to provide knowledgeable and reliable support. We'll ensure your feedback is passed on to Hugh and his local manager.
Sean Taylor was very approachable
Sean Taylor was friendly, kind, knowledgeable and efficient. He explained everything, was respectful and very helpful throughout his visit.
I would recommend Sean from Ross Care to visit anytime due to his kind approach.
Thank you Sean ☺️
3 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Heather, thank you for your review. We're delighted to hear Sean provided such friendly and helpful support throughout his visit. We'll make sure your feedback is shared with Sean and his local manager.
Very good
Very good, very helpful, went above and beyond the extra mile and I love the new tyres on my chair - thank you Simon for fitting them!
2 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Alice, thank you for your review. We're delighted to hear Simon went above and beyond and that you're pleased with the new tyres. We'll make sure your feedback is shared with Simon and his local manager.
Fantastic service good quality equipment
Fantastic service very knowledgeable and professional engineer
Great equipment simple and easy to use
Very good quality
2 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Adrian, thank you for your review. We're pleased to hear you found the service professional and the equipment easy to use.
Ross Care engineer explained how to use…
Ross Care engineer explained how to use the product very carefully and clearly.
2 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Sandhya, thank you for your review. We're pleased to hear the engineer explained everything clearly and helped you feel confident using the equipment.
POLITE FRIENDLY & KNOWLEDGABLE
Terry Tunesi polite, friendly, accommodating, patient, understanding & relaxed. He waited until we were ready to hoist Mum into the chair fot him to make necessary adjustments. He made Mum laugh. Reassured any issues even small please call and he will attend within 24hrs.
Great experience.
1 juni 2026
Omdöme utan inbjudan
Svar från Ross Care
Hi Mikelj, thank you for your review. We're delighted to hear Terry provided such friendly, patient and reassuring support. We'll make sure your feedback is shared with Terry and his local manager.
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