Rapyalstores Omdömen 

Bed arrived damaged. Partial refund due to the damage offered of less than 1% of the value of the bed and even when refund accepted a sum less than agreed was paid! Alternative of replacement was difficult to arrange. Will not use seller again.

The delivery was exactly on time and the delivery man was very helpful and friendly and the bed is exactly as described and very comfortable

Our bed was put together quickly and its honestly the best mattress ive slept on helps that its also super stylish

My bed arrived the next day it was easy to put together and the quality was first rate.cannot rate these guys high enough if I could give them 6 stars I would have

Ordered a bed for my son. Was kept up to date with shipping and delivery. Delivery driver was fantastic, I had a text and a email on the day with a 2 hour time slot and the driver called on the way and arrived exactly when he said. He helped me carry the bed into the house. Bed is very comfortable and well put together.

The communication was good all through the process. The bed was well packaged and looked exactly like the image on line

Was easy to order and so fast delivery. Delivery man was polite and helpful

Excellent service from start to finish

Excellent product, good price.
Kept well informed about delivery with very accurate ETA. Polite delivery driver. No problems, start to finish

As soon as my order was placed on Amazon I was given updates from rapyalstores straight away, I was also given a two hour delivery slot, the duvan bed and mattress was delivered perfectly, the quality is great for such an amazing price. Would recommend.

I am waiting to move homes so am keeping new bed till then. 7 year old grandson has tested the mattress and would like one!

Prompt delivery and when the bed was constructed finally is great. However the instructions were terrible and completely unhelpful. Needed to contact the company who sent a TikTok link. Also the piston supports didn’t initially work.. needed to look on YouTube how to get them working. Better clear instructions along with troubleshooting FAQs would be really helpful

I ordered a small double bed it arrived the next day which is impressive.
It was packed well and for the price I am amazed at how nice it is it is a lovely black velvet and the mattress very comfortable, the only downside is it didn’t come with instructions, so when fitting the headboard we didn’t realise that the four black tubes go in fronting the headboard screws to stop the bed getting stuck on the headboard when lifting, we worked this out after we had the said the problem.

Good bed delivered with no problems, good communication

Very impressed! My order was fulfilled and delivered in a professional manner with ease. I received a 2 hour delivery time window the evening before so I could plan my day without having to spend lots of time waiting around. The delivery driver called me 20 minutes before arrival to let me know he was close. I'm very happy and will definitely use them again.

The mattress delivered was not the one described on the website. Rapyal was adamant that we were being delivered the right one but we have had this mattress before and it simply was not. Wrong brand, different materials, different feel, not the same mattress at all. We feel deceived.
Delivery was two days later than it should have been but we were kept up to date with this via text messages and phone calls.

The delivery was quick from when i ordered, i had a email confirmation sent letting me know the day and time tgey would deliver. Although early in morning on the day i had a phone call to say they were not far away and will deliver, better than waiting i guess and they were careful with offloading and bringing to my property. They took photos for my invoice and for proof of delivery. I have to say the bed is a good bargain, the mattress is comfy and good quality this is especially good for people who may find it difficult in purchasing a bed and mattresses are separate. Its a risk buying a mattress online if you are not there to test it but this was a risk worth made as its really good, friends and family have complimented the bed and will look to purchase and i will purchase again for my daughter. Overall this bed is really good for the price especially being divan and with very good storage, i purchased a double and a kingsize bed is still a reasonable price as well, cant go wrong so keep the price reasonable as this can help reduce the expensive cost of purchasing a good bed for people, families or couples starting out.

Our first delivery was problematic but our issues were sorted promptly. Very pleased

My new single bed is beautiful. The fabric of the base and headboard is of good quality and the mattress perfect; not too firm and not too soft so overall
I am extremely happy with my purchase