Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... Se mer
Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... Se mer
I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Kontaktuppgifter
3100 1st Ave, 57783, Spearfish, USA
- (605) 642-2226
- thinkfast@quarq.com
- quarq.com
4,2
Bra
601 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick Service
I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the readings were way off. Emailed the diagnostics to quarq and they told me that it would need to be sent in. From the time I sent it till the time it was back in my hands was 7 days. Amazing!
26 mars 2021
Omdöme utan inbjudan
Firmware DL failed, quick response but no help
Can't fault their response but...
Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all I needed to do was try a different ant+ dongle, really simple but nearly binned a few hundred £ of crank for lack of help!
25 mars 2021
Omdöme utan inbjudan
Für MTB leider nicht zu empfehlen
Für MTB leider nicht zu empfehlen. Besonders schlecht sind Rahmen mit Kettenführungsgewinden, bei normalen gebrauch geht durch Schlamm und Steinchen die Rückwand des Spiders Kaputt. Wegen ungeeigneter/ instabiler Abdeckung. Eher ein Konstruktionsfehler. Vom eigentlich guten Sram Service keine Kulanz oder entgegenkommen. Sehr Schade ....
16 februari 2021
Omdöme utan inbjudan
dos años y da problemas
dos años y da problemas, da datos imposibles, una autentica decepcion
5 november 2020
Omdöme utan inbjudan
I bought a DZero PM just over 2 years…
I bought a DZero PM just over 2 years ago.
PM spider integrated into a SRAM Red crankset.
Super reliable up until it just died as I was cycling along.
Phoned Quarq customer service and went through a few tests.
Very polite guy confirmed that it was dead.
Appreciated that it was out of warranty but thought they might be able to repair it or offer to replace the spider element at cost- No, no help or support whatsoever for an expensive bit of kit that had seen light careful use.
Basically throw it away, zip all product support offered.
Very disappointed.
30 maj 2020
Omdöme utan inbjudan
Customer service was excellent and the…
Customer service was excellent and the team helped me order and revive everything in a timely manner. Love my new set up.
28 april 2020
Omdöme utan inbjudan
Excellent service and Alex was great.
14 april 2020
Omdöme utan inbjudan
Quick on service online orders and…
Quick on service online orders and quality packaging. It's like going to the PRO's. Excellent , no complains from me.
14 april 2020
Omdöme utan inbjudan
Just bought my third Quarq powermeter
Just bought my third Quarq powermeter. Always excellent customer service and a great product. I wouldn't keep buying them if they weren't.
13 april 2020
Omdöme utan inbjudan
Great and fast job!
12 april 2020
Omdöme utan inbjudan
Quick and efficient!
8 april 2020
Omdöme utan inbjudan
Shipped the correct product and shipped…
Shipped the correct product and shipped it fast. The hub key for PowerTap works well. For the $10 price tag, just include it with any new hub please. Battery replacement is easy.
7 april 2020
Omdöme utan inbjudan
Product concerns
The people battery covers should be made with a harder material so they don't deform so easily. The is also pretty high for them. The pedals are fine but i am concerned that they will be discontinued one day and i wont have a cleat
26 mars 2020
Omdöme utan inbjudan
Arrived as promised and set up easy and…
Arrived as promised and set up easy and fast as taking off and on a set of pedals
25 mars 2020
Omdöme utan inbjudan
Alex Miller was extremely helpful
Alex Miller was extremely helpful. He made the exchange of my crank arms and spider very easy. His suggestions and help solved my dilemma. His service is some of the best I have ever received. Thank you!
21 mars 2020
Omdöme utan inbjudan
Excellent so far!
20 mars 2020
Omdöme utan inbjudan
Powermeter Ease
Amazing product! Very nice to be able to use any wheels and still have a practical number to workout with.
12 mars 2020
Omdöme utan inbjudan
Super responsive and courteous service!
12 mars 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.