The reason for 3 stars is because the price was awesome and shipping was fast and the new frame arrived exactly as specified. Unfortunately the fox factory float x2 was bad out of the box. I think... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitt... Se mer
Företaget har svarat
Fast shipment of items ordered online. I needed a number of different sizes of spokes to have on hand for emergency repairs on a long overseas trip this summer. Planet Cyclery had the spoke sizes and... Se mer
Företaget har svarat
Got these 100% Surpass Elbow gaurds cause of knowing of extreme CE Level 2 safety gear and it's benefits! For 1 these are over engineered gems to own! They fit super perfect according to the size char... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Kontaktuppgifter
4,6
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was so easy to buy the bike and came…
It was so easy to buy the bike and came in a timely manner. The bike looks exactly like it did online. My son is so happy!
30 mars 2026
Always positive!
Accurate information, the best for my situation. And also really quick to get the order shipped out!!
4 april 2026
Svar från Planet Cyclery
Thank you so much, Alvin! We’re glad we could provide the information you needed and get your order on its way fast. We appreciate the shout-out and hope you’re enjoying the new gear!
Random part Unexpectedly in stock
The random part I needed was in stock and it was shipped without incident.
1 april 2026
Svar från Planet Cyclery
Thank you, Mel! We’re glad we had the part you were looking for and that the shipping was seamless. Providing a great selection is what we strive for—thanks for choosing us for your gear!
The reason for 3 stars is because the…
The reason for 3 stars is because the price was awesome and shipping was fast and the new frame arrived exactly as specified. Unfortunately the fox factory float x2 was bad out of the box.
I think it’s bad because it’s been sitting for a longtime and the seals have failed. It will require a rebuild or replacement before the bike can be ridden.
3 mars 2026
Fantastic purchase experience .
Fantastic purchase experience .. No bs shipping, fast and didn't force a signature
3 april 2026
Svar från Planet Cyclery
Thank you so much, Justin! We’re thrilled you had a fantastic experience and appreciated the fast, signature-free delivery. We appreciate your business and hope to see you back at the shop again soon!
Svar från Planet Cyclery
Thank you so much, Noe! We’re thrilled you had a positive experience and that everything arrived fast. We appreciate the shout-out and look forward to helping you gear up again soon!
Svar från Planet Cyclery
Thank you so much, Braden! We’re thrilled you found exactly what you wanted. We appreciate the shout-out and look forward to your next order!
Svar från Planet Cyclery
Thank you so much, Juan Sebastian! We’re thrilled you enjoyed our selection and had an excellent experience. We appreciate the shout-out and look forward to your next order!
Shipping was late
Ordered April 1.
Received April 9.
Shipping supposed to take 2-4 days, not 8.
2 april 2026
Svar från Planet Cyclery
Hi RB, thank you for your feedback. We apologize for the delay in receiving your order. To clarify, this order was placed on Thursday, April 1st, and was processed and shipped out that Saturday. While we aim for quick delivery, USPS transit times can occasionally be longer than estimated due to carrier delays. If you have an urgent need in the future, we do offer Express shipping options to ensure a faster arrival. We appreciate your patience!
Dependable and good service Quality products and service and quick…
Quality products and service and quick delivery
1 april 2026
Svar från Planet Cyclery
Thank you so much, Thomas! We’re thrilled you enjoyed the quick delivery and the quality of your new gear. We appreciate your business and hope to see you back at the shop again soon!
I’m very happy with the company and I…
I’m very happy with the company and I will continue to make purchases with you. I’ve always got something breaking on both bikes so I will be a regular. Thanks.
31 mars 2026
Svar från Planet Cyclery
Hi Adam, thank you for the awesome review! We definitely understand the 'always something breaking' struggle—that’s the sign of bikes being ridden properly! We’re happy to be your go-to shop for keeping both of your rides on the road (or trail). We look forward to seeing you again soon!
After a small glitch which wasn't your…
After a small glitch which wasn't your fault, a sales rep took the initiative to fix the problem and I got a new helmet in no time . Mahalo and Aloha from Hawaii.
31 mars 2026
Svar från Planet Cyclery
Mahalo, James! We’re so glad our team could take the initiative and get that new helmet out to you quickly. We know shipping to Hawaii can sometimes have its hurdles, so it’s rewarding to hear we could resolve that glitch for you. Aloha and happy riding out there!
More than 1/2 off, very good deal.
Seen a really nice helmet on sale! Couldn’t pass it up. Looks great, fits great, and it qualified for free shipping!
30 mars 2026
Svar från Planet Cyclery
Thank you, Brad! We’re thrilled you're happy with your new helmet and the savings. Providing high-quality gear at prices like that is what we’re all about. We appreciate your business and look forward to helping you again soon!
Excellent shipping time!
30 mars 2026
Svar från Planet Cyclery
Hi Matthew, thank you for the feedback! We’re happy to hear your order arrived quickly. We know how important it is to get your gear on time, and we appreciate the support!
Fast shipping and accurate item…
Fast shipping and accurate item description. Very happy.
23 mars 2026
Svar från Planet Cyclery
Thank you so much, Rich! We’re thrilled you’re happy with the shipping speed and your new gear. We appreciate the shout-out and hope to see you back at the shop again soon!
Great experience with internet…
Great experience with internet purchase. The website was easy to navigate. I easily found the product that I was looking for at a great price. I was able to easily confirm my purchase before submitting my payment.
The new item I bought is exactly what I needed and came packaged in it's original box and shipping box, neither showing any signs of rough handling.
Thanks for doing a great job! I would recommend this merchant to others looking to purchase cycling related merchandise.
27 mars 2026
Svar från Planet Cyclery
Thank you, Phyllis! We’re so happy you had a great experience and found the website easy to use. Knowing your order arrived safely and that you’d recommend us to others means a lot to our team. Happy riding, and we hope to see you again soon!
Svar från Planet Cyclery
Thank you so much, Jacopo! We’re thrilled you enjoyed the savings and the quick service. We appreciate your business and hope to see you back soon!
Easy to track package
27 mars 2026
Svar från Planet Cyclery
Thank you so much, Jeffrey! We’re glad we could make tracking your order a breeze. We appreciate your business and look forward to your next purchase!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.