ProGreen Omdömen 

220
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Ho acquistato ad aprile scorso un ProGreen tagliasiepi da 700 watt da Tecnomat. Diciamo che nel complesso sono soddisfatto ma, seppur taglia bene, ieri quando l’ho usato per la prima volta, ho riscont... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I use Pro Green for buying our biocides and other products, I have been purchasing from this company for over 6 years now. Alistair is a great guy, honest and trustworthy, you know you are in good ha... Se mer

Betygsatt 1 av 5 stjärnor

Still waiting for my order, only AI replies and all lies! Have asked for refund but still just getting inaccurate AI response. Can’t speak to a human as travelling abroad. Several weeks later having... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

All good. High quality product, delivered as described. High price but competitive and seems significantly better than options around £150 online. Spares availability and service kit options also a... Se mer

Företagsinformation

  1. Trädgårdsbutik

Informationen kommer från olika externa källor

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(220)

92 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant

First time we have used Progreen. Bought Kurtail to kill our mares tail when everything else failed and it has worked! Efficient and easy service from progreen.

30 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lawn fertiliser is excellent

Lawn fertiliser is excellent, better than any I have bought in B&Q or garden centres. A little more expensive but worth every penny.

6 maj 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

Company didn't provide our soil…

Company didn't provide our soil analysis results. Didn't respond to multiple emails or phone calls. Court proceedings about to begin.

7 maj 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi - I will chase this up with the team asap and see where this is at. Apologies for the delay and inconvenience.

Betygsatt 1 av 5 stjärnor

Misleading Stock Status and Poor Communication

I am extremely disappointed with my experience. Despite the item being listed as in stock at the time of purchase, I received no meaningful updates after the initial order confirmation. I had to chase the company myself to get any information, only to be told conflicting stories about the item being imported and held at customs.

Delivery promises kept changing, and days turned into weeks with no sign of the product. There was a complete lack of proactive communication and transparency throughout. It's unacceptable to sell something as "in stock" when it's clearly not even in the country.

This experience felt careless and misleading. I would not recommend this seller to anyone — save yourself the frustration and shop elsewhere.

6 maj 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

chafer beetle pheromone traps useless

Ordered chafer beetle pheromone traps and refills. When they arrived they all contained different contents, one was broken and none of them had the “capsule” for the traps so basically useless.
No response to two emails.
Avoid.

28 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

Disappointed

Although I received a confirmation email , my order doesn’t show in my online account and hasn’t been delivered. I have completed an online contact form and phoned and was assured delivery was imminent. I have now requested a refund. Very disappointed in the service and communication.

4 maj 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Betygsatt 2 av 5 stjärnor

I wouldn't recommend

I wouldn't recommend dealing with this company. I ordered some good recently, but every item came in a different box 1 item came after 2 weeks and 20 minutes on the phone call.
I thought my issues were finally resolved when I needed to fill in my books. The VAT was incorrect the first invoice was less than 20% charged and the next was more than 20%. It seemed basic and was very odd how the VAT amount was wrong.
On a positive note, the lady on the phone was exceptional with her customer service.

4 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Sorry to hear about this. I have passed this onto the relevant team. I am glad to hear this has since been resolved but apologise for the inconvenience in the first place. Kind Regards, ProGreen

Betygsatt 4 av 5 stjärnor

Suffering greatly from horsetail weed

Suffering greatly from horsetail weed in garden we have taken over. This is proving very difficult to eradicate with just a glyphosate weedkiller. Having read Progreen's advice and reviews on their website for Kurtail Evo, I have bought this in the hope that this product will be more effective. I shall only be really able to tell for sure in the long term, but Progreen's service was fine.

22 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered 3 x 5kg of lawn seed as pro…

I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.

25 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen

Betygsatt 1 av 5 stjärnor

Fa schifo

Fa schifo, appena comprato si spegne di continuo mezzora prima che riparte una vera schifezza

28 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi - can I ask what product you are referring to please? Kind Regards, ProGreen

Betygsatt 4 av 5 stjärnor

From placing the order to dispatch took…

From placing the order to dispatch took quite a while, over a week, but once dispatched delivery was quick.
Otherwise the grass seed is as described and is of good quality. Have no qualms about using Pro Green again.

17 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Thank you for your review and feedback, it is much appreciated. I will pass this onto the relevant team. Kind Regards, ProGreen

Betygsatt 5 av 5 stjärnor

Easy

The website is easy to navigate and very informative. The product arrived a few days later, so I was happy to. It meant I could treat the weeds in a dry period.
I would have liked to have a date for delivery, but as it was quite quick, it’s a small niggle.

17 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Thank you for your positive review and your feedback. It is much appreciated and I will pass this onto the relevant team. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

Dreadful service performance

After repeated calls to track my undelivered order and broken commitments by ProGreen to resolve things I cancelled my order and was promised a full refund.The refund timeline has now passed with no money returned.
Beware of dealing with this company; in my experience they are unable to provide any sort of service, Wish I had read the TrustPilot reviews before trying to do business!

Update 3/5
Rather than attaching a bland acknowledgement it would be far more constructive to have somebody do the right thing and refund my money.

16 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi, sorry to hear about this. I will pass this onto our relevant team and will be in touch regarding this. I can only apologise for any delay and inconvenience. Kind Regards, ProGreen

Betygsatt 5 av 5 stjärnor

Great service highly recommended

Great service needed a 25l Acuspray for definite next day delivery.
Ordered 24th and paid for next day before 2pm, asked about the reviews and the company said that had a flood of orders when the weather changed and this gave them a few problems but assured all sorted now.
Arrived at 10.40am so very pleased and the sprayer is also a great piece of kit - highly recommended

25 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen

Betygsatt 5 av 5 stjärnor

ProGreen - reallyrecommended

ProGreen were very efficient & professional. From ordering online to prompt delivery with regular notification at each stage. Very impressed

15 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

I have used progreen for over ten years…

I have used progreen for over ten years and spent a lot with them but it has gone down hill now. The delivery is terrible and you pay a fortune for it. I placed an order after a week it hadn't turned up so rang them three times and nobody new what to do saying it was in the warehouse for despatch I will ring you back but never did. In the end I asked for a refund told it would take 7days it took nearly two weeks. There are cheaper company's out there you get nothing for loyalty at progreen Avoid.

1 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi Paul. Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Betygsatt 2 av 5 stjärnor

TOSAERBA BATTERIA 40 V PROGREEN…

TOSAERBA BATTERIA 40 V PROGREEN PGL380LI TAGLIO 38 CM BATTERIA DOPO 3 MESI BATTERIA NON PIÙ FUNZIONANTE, CARIACABATTERIA DIFETTOSO E LAMA E RUOTE NON STABILI PER TAGLIO E TENUTA
.

22 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi, could you please contact us via email info@progreen.co.uk or phone 0330 165 5568 to discuss this further. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

ELETTROZAPPA PRO GREEN…

Ho acquistato un'elettrozappa PRO GREEN Electric Triller PG4012EL (TLEG03A) un paio d'anni fa usata 3 volte, il motore si è bloccato e non funziona più. Ho scritto all'importatore chiedendo se è possibile avere i pezzi di ricambio o il motore nuovo ma mi ha risposto che non sono previsti ricambi per questo modello. Risultato posso buttare il tutto.

21 april 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Hi, could you please contact us via email info@progreen.co.uk or phone 0330 165 5568 to discuss this further. Kind Regards, ProGreen

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service, paid £50.00 for next day delivery and item did not arrive and when I called to ask where my item was I was informed that they do not hold the stock and it should of never of been on for next day delivery! The job we had booked had to be cancelled. When the item finally arrived we came to use it and it was faulty! Not progreens fault but they have taken over 2 weeks to resolve the issue and send out a replacement. Absolutely no communication from them I always had to call and ask where the item was and I was always promised a call back and never received one!

21 mars 2025
Omdöme utan inbjudan
Logotyp för ProGreen

Svar från ProGreen

Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

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