Probiketrader Omdömen 

349
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Se mer

Betygsatt 5 av 5 stjärnor

Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Se mer

Betygsatt 5 av 5 stjärnor

Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.

Betygsatt 5 av 5 stjärnor

Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Se mer


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

349 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(349)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Customer Service as it should be ***** :)

Customer Service as it should be.
I recently used Cycletrade and unfortunately we had a little issue with the order, I contacted them and they were quick to get back to me with a solution.

The solution worked for me, I kept part of the order and sent the wrong item back (these things happen), I was promptly contacted to say they had received the item back and was then promptly refunded for said item.

Their communication was excellent through out the sale and the issue. I would happily recommend this company I and will certainly use again in the future.

It is often not the problem but how the problem is resolved and I was more than happy how this was resolved.

Keep up the awesome work, customer service or service like this seems hard to come by these days.

One of the good companies :).

22 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was in desperate need of a Mountain…

I was in desperate need of a Mountain Bike Fork but my budget couldn't allow me to get the specific brand and type of fork I wanted because my budget was less by more than half of the required cost of a fork. As I was googling around I came across cycletrade and they delivered a better MTB fork of very high quality, specification and most importantly within my budget.

20 juli 2022
Betygsatt 1 av 5 stjärnor

Poor customer support/communications

Paid with Google Pay which used an old delivery address by accident so I immediately contacted customer support who told me no problem they would amend it to the correct address. This didn't happen and the item was then sent to my old address which is 150 miles away so I obviously could not get the item. I contacted them since and have had no response. Won't be using these again.

20 juli 2022
Logotyp för Probiketrader

Svar från Probiketrader

Hello, Sincere apologies, This is not our usual level of service, the bottle cages were sent to the wrong address by mistake due to the Google Pay. The customer did contact us to change it. We have now resolved this problem by offering a full refund. Thank you for your understanding and we will make sure we keep an eye on this potential issue next time. Best wishes.

Betygsatt 5 av 5 stjärnor

Speedy service, great price!

Having done a bit of research, I chose the new saddle I wanted for my MTB and searched for it online. Cycletrade had a brand new one available at about half the price I had expected to pay. Delivery was very fast and I was able to fit the new saddle in time for the weekend ride. Looks great and is very comfortable. I'll certainly check out Cycletrade in future and have already recommended it to my buddies. 11 out of 10 for customer satisfaction 😁

12 juli 2022
Betygsatt 5 av 5 stjärnor

Fast

Fast, reliable and value for money
Deffo be back for more parts

6 juli 2022
Betygsatt 5 av 5 stjärnor

Fab service

Fab service! Didn’t know about this site until I was looking for new pedals, v happy with price & delivery was second to none! Will definitely use this site again

3 juli 2022
Betygsatt 5 av 5 stjärnor

Excellent service and fast postage

Really excellent service. They had a relatively unusual part that I required in stock for a very good price. I messaged to ask a question about the item at 9.30pm and received a response almost immediately. They were incredibly helpful from start to finish and postage was very quick. Thank you very much! I will definitely be back.

24 juni 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer