I loved that my child could send me a prezzee card from the other side of the world and not worry about posting something. We had a little issue at first, my email rejected the email about it, bu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Chyrstal made my day by making what seemed to be an impossible and out of reach goal possible. Big shout out to Chyrstal for making it happen. 10/10. Best solutions provided and best customer service.... Se mer
Företaget har svarat
I was unhappy with the choice of prezee card as it was not redeemable for what I needed it for. The Smart egift cards operate differently from the normal prezee cards which I was not aware of. Jin fro... Se mer
Företaget har svarat
Ok .. I basically had a moan about the selection of stores etc on the card I was gifted and had issues with my login BUT!! I take that back 🫣 I did my homework and managed to find a stor... Se mer
Företaget har svarat
4,2
Bra
921 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not for me
Was not for me limited amount of choices and couldn't use the Woolworths option which is dum won't use again
29 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Nicole,
Thank you for bringing the limited amount of choices to our attention. We take your feedback seriously and are actively working to resolve these issues promptly.
We appreciate your comments and time already invested perhaps to assist us in reviewing what’s gone wrong here, could you share a ticket number? Alternatively, contact us back via help@prezzee.com.
We would like to get to the bottom of this for you.
Your response is highly appreciated.
Svar från Prezzee NZ
Hi Zoe, thank you for leaving us an amazing 5-star rating. We’re delighted to hear you received great help from Rita and that everything was resolved for you. We truly appreciate your feedback.
Assistance with issue
Jin was very helpful with sorting out my issue and it was fast and efficient. Greatly appreciated Jin
22 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Jennings,
Thank you so much for the compliment about Jin!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Great range of options
I won a Prezzee card and loved having the option of choosing what amount I wanted to spend at all the different options available
3 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Janelle,
Thank you for your wonderful review!
We're so pleased to hear that you enjoyed receiving a Prezzee card and found the flexibility of choosing how much to spend across a variety of brands valuable. Giving recipients the freedom to select the retailers that best suit their needs is exactly what we aim to provide.
Thank you for taking the time to share your experience, and we hope you continue to enjoy using Prezzee in the future!
Rita Baking was very quick and on to…
Rita Baking was very quick and on to the job straight away. She resolved the problem very fast
21 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Alexia,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
This company is an absolute SCAM.
This company is an absolute SCAM.
I would strongly caution anyone considering using Prezzee NZ. The branding is very similar to the legitimate Prezzy Card company, which can make it easy to assume they're the same service, luring people into their scam.
My experience was extremely dissapointing. I was gifted a Prezzee gift card and initially had difficulty accessing and redeeming it. When I first checked the card details, there was no expiry date shown. To make sure I didn't lose it, I checked back periodically over the following years, and each time it still appeared to have no expiry.
Then, without any notification, an expiry date had been added. By the time I discovered it, the card had expired just three days earlier, and the balance was no longer available.
Whether this was a system change or an oversight, it left me out of pocket and with a gift that couldn't be used. The lack of transparency around the expiry date and the difficulty accessing the gift card made for a very frustrating experience.
Another major downside is that you're effectively exchanging cash for a gift card that can only be redeemed with a relatively limited selection of participating brands. Unlike a prepaid card that can be used almost anywhere, you're locked into spending your money only with the limited retailers that Prezzee supports, making the gift far less flexible than it initially appears.
Do NOT buy a Prezzee NZ. If you're buying a gift card, purchase a legitimate Prezzy card or a gif card directly from the retailer.
14 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Jade,
Thank you for taking the time to share this with us. Your feedback is crucial and we are dedicated to making improvements based on your input.
We responded to your existing inquiry 3576656 for further assistance.
Thanks for helping us improve.
Great work
Had fast communication, was easy and resolved the issue quickly. Thanks again.
14 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi there,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
My Experience
My daughter gifted me $100 as a birthday gift.
I could not bring up this voucher on my phone. eventually nearly 5 months later, my niece who is computer savvy, took 20 mins to find the voucher, and bring it nut on my phone. Another friend had the same experience, and only after taking her phone into Spark, [who couldn’t find the voucher] and then Noel Leeming, was she able to bring up the voucher. Consequently I have advised family and friends not to use prezzee card.
12 mars 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Annette, thank you for your feedback, and we’re sorry to hear about the difficulty you and your friend experienced accessing the voucher. We understand how frustrating this must have been, especially for a gift. At the moment, we’ve been unable to locate your details, so we’ve requested your information via Trustpilot. Once we receive it, one of our team members will be able to reach out and assist further.
Great service love the vouchers
11 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Stacy,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Terrible
Terrible , advertises Woolworths exchange but didn’t allow it . Left with 300 dollar voucher I can’t spend for what I wanted .
They won’t refund either.
5 juli 2026
Omdöme utan inbjudan
John was very responsive and sorted out…
John was very responsive and sorted out my problem and changed my email address for me. He was really helpful.
9 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi, Kaye! Thank you for your wonderful feedback! We're delighted to hear that John was responsive and able to quickly resolve your issue by updating your email address. We'll be sure to share your kind words with him. Thank you for choosing Prezzee, and we're glad we could help!
Svar från Prezzee NZ
Hi, Rose. Thank you for your 5-star review! We're so pleased to hear that you had an excellent customer service experience. Your kind words mean a lot to our team, and we truly appreciate your support. Thank you for choosing Prezzee!
Was easy and Clairevyl was really patient
Was easy and Clairevyl was really helpful 👌 🙂
7 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Aurora,
Thank you so much for the compliment about Clairevyl!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jessie quickly resolved my query…
Jessie quickly resolved my query excellent customer service and maintaining professional communication
6 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Heather, thank you so much for your 5-star rating and kind feedback! We’re delighted to hear Jessie resolved your query quickly while providing excellent customer service and professional communication. We truly appreciate your support and will be sure to share your lovely words with her.
Helpful service, although the solution came from the merchant
I contacted Prezzee about an Uber e-gift card purchased in the wrong currency. Sheryl advised that a refund wasn't possible and recommended contacting Uber directly. After redeeming the card, my daughter contacted Uber, and they were able to convert the balance from NZD to AUD, allowing it to be used in Australia. While a refund wasn't available, I appreciated the clear advice and the issue was ultimately resolved.
3 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Julia,
Thank you for sharing your experience. We're glad Sheryl was able to provide clear guidance regarding the gift card and point you in the right direction. While we understand it was disappointing that a refund wasn't possible, it's great to hear that Uber was able to assist with converting the balance from NZD to AUD so the gift card could be used in Australia.
We appreciate your understanding throughout the process and are pleased the issue was ultimately resolved for your daughter. Thank you for choosing Prezzee and for taking the time to leave your feedback.
Dont use theses shops waste my money
Dont use theses shops waste my money
1 juli 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Bernie,
We take your feedback seriously and are actively working to resolve these issues promptly.
We appreciate your comments and time already invested perhaps to assist us in reviewing what’s gone wrong here, could you share a ticket number? Alternatively, contact us back via help@prezzee.com.
We checked our ticketing system and unfortunately, none of your details matched. We would like to get to the bottom of this for you.
Your response is highly appreciated.
User friendly…
The prezzee card system is pretty easy to use, I purchased one through Afterpay. Although it would've been better with more options, I understand it was restricted due to Afterpay, still a happy customer though.
27 juni 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Natasha, thank you for your wonderful feedback! We’re glad to hear you found the Prezzee card system easy to use and that you’re still a happy customer. We appreciate your understanding around the Afterpay restrictions and your support.
Epic victory for me
3 juni 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Brlake, thanks for the awesome feedback — we love to hear it! So glad it was an epic win for you.
It is simple to use
It is simple to use, just a snap of a finger then done.
23 juni 2026
Omdöme utan inbjudan
Svar från Prezzee NZ
Hi Kenneth,
Thank you for your review! We're delighted to hear that you found Prezzee simple and convenient to use. Making gifting quick and easy is what we strive for, and we're glad you had such a smooth experience. Thanks for choosing Prezzee! 😊
Svar från Prezzee NZ
Hi Jessica,
Thank you for your kind feedback! We're delighted to hear that you found the experience fast and easy, and that navigating the app was simple. We appreciate you taking the time to share your experience and thank you for choosing Prezzee! 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.