POKÉ GALERIE Omdömen 

350
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I placed a preorder in November 2025 with an estimated release window of Q3–Q4 2026. As that window approached, I reached out for an update and was told the order was still on track. However,... Se mer

Betygsatt 5 av 5 stjärnor

PERFECT POSE, DESIGN, QUALITY, SCALE, BASE AND DETAILS. BEST ARTICUNO SO FAR. PACKAGING IS VERY RIGID, THOUGH IT ARRIVED BROKEN, BUT WASN'T SEVERE, AND I'M STILL WAITING FOR PG TO RESPOND TO MY EMAIL... Se mer

Betygsatt 5 av 5 stjärnor

I had been waiting a long time for this order. Once I messaged them they apologized because the white chef snorlax wasn't available. But they had the black one, which as a former chef, know the signif... Se mer

Betygsatt 5 av 5 stjärnor

Despite it's small size, the figure I ordered was super high quality! I continue to be impressed with how detailed such a small thing can be! He showed up in incredibly safe packaging, and he arrived... Se mer

Företagsinformation

  1. Statyetter

Skrivet av företaget

Une site pour les collecteurs de figurines Pokémon


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

350 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(350)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

this place is legit

was skeptical at first when ordering, but the figures did end up arriving, and it was of great quality. My only complaint was that the figures were very fragile. A thin part of one ended up breaking in shipping, but it was an easy fix with super glue

14 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

GUZMA

Despite it's small size, the figure I ordered was super high quality! I continue to be impressed with how detailed such a small thing can be! He showed up in incredibly safe packaging, and he arrived in pristine condition! He's an absolutely wonderful addition to my Guzma shelf! Would definitely buy from again! :D

27 januari 2024
Betygsatt 5 av 5 stjärnor

Great quality products

Great quality products, although they're more on the expensive side. Delivery times can be long, but packaging is extremely secure and high quality. The details on the figurines are amazing.

25 januari 2024
Betygsatt 1 av 5 stjärnor

My Beedrill came broken and proceeded…

My Beedrill came broken and proceeded to break very easily

21 januari 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Hello,
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the shipping damage you encountered. As stated on our website, if you receive a damaged product, we encourage you to reach out to us immediately. We kindly ask that any requests for a refund due to damaged items be submitted within 15 days of the package's delivery. Your understanding is greatly appreciated.

Betygsatt 4 av 5 stjärnor

My only complaint is I wish I would get…

My only complaint is I wish I would get an email when an order from this site gets shipped out. Fantastic products otherwise.

2 januari 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Hello, thank you very much for sharing your feedback. We sincerely apologize for any inconvenience caused by the delay in providing you with the tracking number. We understand the importance of timely communication and will take steps to enhance our notification process. Thank you!

Betygsatt 5 av 5 stjärnor

My experience with PokeGallerie

My personal experience on the website so far has been very satisfactory. Perhaps one thing I need to keep in mind every time I want to make a purchase is that sometimes it's common for the shipping cost to increase compared to the initial estimate. I understand that this is due to factors external to the store, and also that the added protections to the items contribute to the higher shipping cost. However, even so, I prefer that over receiving items that are broken or damaged. Another external factor to the store is sometimes the delay in China Post processing and shipping orders. Apart from that, all purchases with them have been satisfactory.

2 januari 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Hello, thank you very much for sharing your feedback. We appreciate your comment, and will make every effort to expedite the shipping process for future orders!

Betygsatt 5 av 5 stjärnor

Great sevice!

the packaging was amazing and the quality of the product was so much more polished than i imagined and it cam with a cool card with the figure on it!

25 december 2023
Betygsatt 1 av 5 stjärnor

Bought a Milotic. Broken

Bought a Milotic, when i opened it it had a broken tail, paint was chipped on its face, and one of the whiskers was also broken. Must have been from the styrofoam pushing together. I asked for a refund and sent pics of the damage and this is what i received

“We regret to inform you that despite our attempts to secure the maximum compensation from the logistics company, their policy for this shipping method restricts the initiation of an insurance claim due to the absence of visible damage on the outer packaging. We sincerely apologize for any inconvenience this may have caused. However, we highly value you as an important customer. In an effort to address this situation, we would like to offer a 60% refund of the total figure price, amounting to 57 euros [95 * 60% = 57 euros”

Very expensive item. Unacceptable .
.

18 januari 2024
Omdöme utan inbjudan
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Hello, thank you for dedicating time to share your review. We apologize that our proposed solution did not meet your expectations. Our compensation options are carefully determined, taking into account factors such as the evaluation of damages and compensation plans suggested by the logistics company. We have sent you alternative compensation plans and potential solutions via email. Kindly check your inbox for further details. We appreciate your understanding.

Betygsatt 1 av 5 stjärnor

figura incompleta y rota y no paran de…

figura incompleta y rota y no paran de darme excusas.

19 december 2023
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Hello, thank you for taking the time to share your feedback, and we apologize for any inconvenience this may have caused. As mentioned in our previous communication, the figure was thoroughly inspected and intact before being sealed for shipment. We acknowledge your claim of receiving an incomplete figure, and in order to address this issue effectively, we need to explore various possibilities and identify at which stage the error occurred. Providing relevant information about the packaging will be crucial for expediting the processing of your case with the logistics company. Thank you for your understanding.

Betygsatt 5 av 5 stjärnor

High Quality Model

My order came sooner than expected and was packaged very well so that the figure was not damaged in transit. Really happy with the quality of the model/figure and customer support was both helpful and quick to reply to any questions I had.

12 december 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer