POKÉ GALERIE Omdömen 

350
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I placed a preorder in November 2025 with an estimated release window of Q3–Q4 2026. As that window approached, I reached out for an update and was told the order was still on track. However,... Se mer

Betygsatt 5 av 5 stjärnor

PERFECT POSE, DESIGN, QUALITY, SCALE, BASE AND DETAILS. BEST ARTICUNO SO FAR. PACKAGING IS VERY RIGID, THOUGH IT ARRIVED BROKEN, BUT WASN'T SEVERE, AND I'M STILL WAITING FOR PG TO RESPOND TO MY EMAIL... Se mer

Betygsatt 5 av 5 stjärnor

I had been waiting a long time for this order. Once I messaged them they apologized because the white chef snorlax wasn't available. But they had the black one, which as a former chef, know the signif... Se mer

Betygsatt 5 av 5 stjärnor

Despite it's small size, the figure I ordered was super high quality! I continue to be impressed with how detailed such a small thing can be! He showed up in incredibly safe packaging, and he arrived... Se mer

Företagsinformation

  1. Statyetter

Skrivet av företaget

Une site pour les collecteurs de figurines Pokémon


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

350 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(350)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Second purchase, it went well

It was my second purchase on Pokegalerie, this time it was a smaller figure and a preorder. Even though it took around a full year for the figure to be produced and delivered, it went perfectly. The customer service was reactive and once the figure was made the shipping went quite fast also, the product was in perfect condition.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Badass Walking Wake 1/20 Scale Figure

I ordered the Walking Wake 1/20 scale figure. It takes almost a year for delivery since it’s custom made and will take especially longer if you’re an international buyer. The sellers are also pretty quick with emailing me back for updates during the long wait. It was worth the wait as it looks super badass. I’m grateful for it especially since I doubt we’ll ever get an official release of this Pokemon of this scale. One thing to note is that because it’s resin, it’s delicate and may break before delivery. My figure had his headpiece broken off but it was an easy fix with super glue. Overall, glad to have this guy in my collection.

23 juni 2024
Betygsatt 5 av 5 stjärnor

Excellent Sellers

I purchased a resin figure made by DAIKI RESEARCH INSTITUTE and recently received it in perfect condition. Excellent communication from poke galerie and my Hydreigon figure ended up being more beautiful than the concept art. Great experience and sellers, would recommend and purchase from again.

5 juni 2024
Betygsatt 5 av 5 stjärnor

Chef snorlax black jacket is epic

I had been waiting a long time for this order. Once I messaged them they apologized because the white chef snorlax wasn't available. But they had the black one, which as a former chef, know the significance of a black chef jacket. Thank you so much for assisting me with this order. He will be the star of a instagram channel I plan on opening under the jonuja line on Instagram 🤗

23 maj 2024
Betygsatt 5 av 5 stjärnor

Excellent raikou statue

The package came in good condition. The statue itself was very good quality and I’m very impressed with my first purchase from this company.

5 maj 2024
Betygsatt 3 av 5 stjärnor

Some products will send broken

Some products will send broken, take care of them betther

22 april 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Thank you for taking the time to leave a review and bringing this matter to our attention. We have sent you an email seeking further information on the damaged figures. Please feel free to reply to us directly with any shipping-related concerns you may have. We are committed to finding a satisfactory compensation solution together. Additionally, we will be enhancing our packing and shipping processes to minimize the risk of damage in the future. Thank you!

Betygsatt 1 av 5 stjärnor

Product came damaged they blame it on…

Product came damaged they blame it on custom buy there is no way customer damaged only the paint

8 april 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Thank you for taking the time to leave a review. As we mentioned in our previous email correspondence, when packages undergo opening by a third party before receipt, the logistics company may decline to file a compensation case for a refund. We have responded to your email and kindly ask if you could provide additional information. It will greatly assist us in communicating with the logistics company to explore further potential solutions.

Betygsatt 4 av 5 stjärnor

Dark Mewtwo figure

I bought the Dark Mewtwo figure, which I was waiting for months to be back in stock. The figure is spectacular, I like it a lot. The packaging was very good. The only bad thing was that it took more than a month to arrive. If you are not worried about the waiting time, it is a very good product to buy.

3 april 2024
Betygsatt 4 av 5 stjärnor

Everything arrived in good condition

I received everything I had purchased, in good condition, but I wasn't notified when my purchases shipped. It's not the biggest problem, but for the longest time, I just assumed I got scammed.

1 april 2024
Betygsatt 1 av 5 stjärnor

Llevo semanas esperando mi pedido y no…

Llevo semanas esperando mi pedido y no han solucionado nada.

20 mars 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Thank you for your review. As we mentioned in response to your previous chat message, our logistics provider has confirmed that your package is currently en route. It is typical for packages bound for Mexico to have a layover in a third country due to limited direct flight options. The estimated delivery date provided by the carrier may be subject to temporary changes. We will update the tracking information as soon as it is available from the local carrier. Thank you for your understanding and patience.

Betygsatt 5 av 5 stjärnor

Tinkaton Evo set

I ordered the Tinkaton Evo set. The wait was understandable for the product. The quality was good. You could see all the details on Tinkatink, Tinkatuff and Tinkaton. The set up was a little bit of a struggle. Only other downside is I can't keep track of the sets easily on the site so I missed out on one.

8 mars 2024
Betygsatt 1 av 5 stjärnor

Item came broken

Item came broken. Refunded me €20 out of a couple hundred.

29 februari 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Thank you for taking the time to share your feedback. We genuinely regret that our proposed solution did not meet your expectations. Our compensation solutions are determined by considering various factors, including the assessment of the damage and the compensation plans proposed by the logistics company. We always strive to provide the best service to our customers. Your feedback is valuable to us, and we appreciate the opportunity to improve.

Betygsatt 5 av 5 stjärnor

Arrived quickly

Arrived quickly, given it was overseas, and un damaged. Shipping was relatively fair. I'll be using them again in the future for more Lati@s figures.

26 februari 2024
Betygsatt 1 av 5 stjärnor

I have sent a lot of emails about…

I have sent a lot of emails about different orders I have that weren't replied. I haven't received at least 3 orders: 6674, 5248 and 5246.

6 februari 2024
Logotyp för POKÉ GALERIE

Svar från POKÉ GALERIE

Thank you for your review. We'd like to clarify that following the release of the preorders you mentioned, we sent you several emails reminding you to complete the balance payment for these orders. Additionally, we clearly stated in these emails that if we did not receive the balance payment by a certain date, we would have to consider the orders abandoned. Despite our efforts, we did not receive a response from you.
Thank you for your understanding.

Detta är Trustpilot

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