Of all the products out there and tried, when I found Pluxy it is the best hair remover out there, really gets them stubborn hairs that no other product did for me,I highly recommend
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchan... Se mer
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This is my second pluxy. Ordered my first a few years ago & love it as easy to use & gives such good results. My own fault having to reorder as yesterday broke mine. Can't manage without now s... Se mer
Företaget har svarat
This product does not work. It's very painful and irritates the skin. Don't use it if you have sensitive skin. I used it correctly according to the videos and it does not do as it was advertised. Bew... Se mer
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Företagsinformation
Skrivet av företaget
Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin With its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.
Kontaktuppgifter
3,4
Medel
802 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The device isn't effective and the…
The device isn't effective and the advertising was deceptive. Now there is a $7 fee to return it.
1 oktober 2025
Svar från Pluxy
Hi Terral,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We completely understand how disappointing this must have been, and we sincerely apologize if the product didn’t meet your expectations.
At Pluxy, we do our best to provide clear information about our products and policies, and we regret that this wasn’t your experience. Please know that our team is always here to help. One of our customer support agents has reached out to you directly to assist with your concern and ensure we make this right for you.
Your satisfaction means a lot to us, and we truly appreciate the opportunity to improve your experience.
Svar från Pluxy
Hi Debra,
We’re truly sorry to hear about your experience, and we completely understand how disappointing this must have been. Your comfort and satisfaction are always our top priorities, and we’re very sorry that your experience could have been better.
Please know that we’re fully committed to resolving this matter for you. One of our customer support agents has already reached out to you via email to offer assistance, and we’re eagerly awaiting your response so we can make things right.
Thank you for giving us the opportunity to improve your experience — we genuinely appreciate it.
Svar från Pluxy
Hi Gertrude,
We are very sorry that your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving this matter for you. Our dedicated customer service agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.
Total waste of money,consumer says i should receive a refund .
No stars ?I used for a second and the Plucky grabbed my skin and was hanging there ,cut me and was bleedingThey refused a refund as I had tried it ,how was I supposed to know if it worked without trying it ,I’m so angry 😡
12 oktober 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Janet,
We sincerely apologize for this experience. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the situation, we kindly ask you to reach out to us via email at support@pluxy.co along with your order number. Our dedicated support team is eager to assist you and ensure that we resolve any issues you have encountered. We look forward to hearing from you and appreciate your understanding.
I tried this product it was not taking…
I tried this product it was not taking the hair off. The way it was advertised
I will be returning the 2 product I brought. This is not good.
3 oktober 2025
Svar från Pluxy
Hi Charlotte,
We're very sorry if your experience could have been better. Your satisfaction is our utmost priority, and we are committed to rectifying the situation.
Our agent has proactively reached out to provide assistance. We eagerly await your response. We are determined to identify the best possible solution to address your concern.
Easy and relevant questions
12 oktober 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Marsha
Thank you so much for taking the time to share your wonderful feedback with us! We truly appreciate your kind words. If you ever need any assistance in the future, please don’t hesitate to reach out — we’re always here and happy to help!
Thank you so much all of you with a…
Thank you so much all of you with a gratitude for all your helped and for provided me with my PLUXY product! I am sorry for taking a while to write the review. I got my hands very full with a lot responsibilities and errands to run. I am having a better experience with my second pluxy. I appreciate all you do and the products. Well done! 5 STARS!
With Warm Regards,
Annette Walsh
27 augusti 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Annette,
Thank you so much for your wonderful review and kind words! We completely understand how busy life can get, so we really appreciate you taking the time to share your experience with us.
We’re so happy to hear that you’re enjoying your second Pluxy and having a much better experience this time. Your support and trust mean the world to us!
Wishing you continued smooth and happy results!
Svar från Pluxy
Hi Karen,
Thank you so much for sharing your thoughts with us! We truly appreciate you giving Pluxy a try!
Please know that we’re here to support you every step of the way. If you ever need any tips or guidance on how to get the best results, don’t hesitate to reach out — we’ll be more than happy to help.
Wishing you a wonderful experience with your Pluxy!
It was easy to navigate.
8 oktober 2025
Omdöme utan inbjudan
Svar från Pluxy
Hello Samantha,
Thank you so much for your kind feedback! We’re so glad to hear that you found our website easy to navigate — we always aim to make your shopping experience as smooth as possible.
We truly appreciate you taking the time to share your experience with us!
Can't get a reply to confirm order
Can't get a reply to confirm order! Customer service shocking
5 oktober 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Sharon,
Thank you so much for sharing your feedback.
We just wanted to let you know that our team has actually responded to your email and even resent your order confirmation to your email address. If you’re still unable to see our messages, please try checking your spam or promotions folder, as they sometimes end up there by mistake.
We’d love to make sure you get all the information you need. Please don’t hesitate to reach out again or simply respond to our message if you need additional support— we’re here to help and will be more than happy to assist you further.
Svar från Pluxy
Hello Lina,
Thank you so much for your kind review! We’re delighted to hear that your order arrived quickly.
We truly appreciate your support and hope you’re enjoying your Pluxy!
I used the code given to me for 35% off…
I used the code given to me for 35% off and the code didn’t work
7 oktober 2025
Svar från Pluxy
Hi Carol,
Thank you so much for taking the time to share your feedback. We're truly sorry to hear that you had issues with your discount code. Please know we are fully committed to making this right for you.
We're happy to share that one of our customer support agents has already reached out to you directly to offer assistance and help resolve this for you. Please feel free to reply to their message at your convenience.
Thank you again for your patience and for giving us the opportunity to make things right.
Scam Took my money and sent a falsified document
I paid £78 to Pluxy in November 2024 and never received what I ordered. Instead, they sent me a falsified document and stopped responding to my messages. I’ve asked for a refund multiple times but never got one. This company is dishonest and should not be trusted. Please be careful do not shop here.
24 november 2024
Omdöme utan inbjudan
Svar från Pluxy
Hello Ilwad,
Thank you so much for bringing this to our attention. We're very sorry if your experience with us could have been better. Please know this isn't the kind of experience we want you to have with us. Your satisfaction is our utmost priority, and we are committed to rectifying the situation. Our agent has proactively reached out to provide assistance. We eagerly await your response. We are determined to identify the best possible solution to address your concern.
I love my p l u x y
I love my Lucy. Glad I bought it. Very attentive and helpful after sales support.
3 oktober 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Wendy,
We’re so happy to hear that you love your Pluxy! Thank you for your kind words and for recognizing our support team. It truly means a lot to us. We’re glad you’re part of the Pluxy family!
Wishing you continued smooth and happy results!
Racketteurs
Je ne vois pas pourquoi, on me facture et oblige à payer 1 euro pour obtenir un bon d'achat Amazon de 10.
Du jamais vu et de la pire arnaque.
29 september 2025
Omdöme utan inbjudan
Svar från Pluxy
Hi Christine,
Merci beaucoup de nous avoir signalé cela. Nous tenons à vous rassurer que nous ne facturons absolument rien en échange de bons d’achat provenant de sites tiers comme Amazon. De plus, nos produits sont exclusivement disponibles sur notre site officiel et ne sont proposés nulle part ailleurs.
Si vous avez la moindre question ou souhaitez en savoir plus sur notre produit, n’hésitez surtout pas à nous contacter à l’adresse suivante : support@pluxy.co.
I never received my confirmation…
I never received my confirmation number. You took my money out of my account and I still don’t have the product. I’ve tried multiple times to send an email and left my number for a callback. Never have I received a call or an email.
1 september 2025
Svar från Pluxy
Hi Susan,
Thank you for bringing this to our attention. We're truly sorry to hear about the experience you’ve had. Please rest assured that we are fully committed to resolving this matter for you. One of our customer support agents has already reached out to you directly and offered assistance, so we can get this sorted as quickly as possible.
We truly value your patience and understanding.
Dear Pluxy
Dear Pluxy, I ordered a pluxy buy one get one free and haven't received my order! My order number is#278814 it was ordered on Sept 2nd 2025 please send me the product or give me my money back! Sincerely Patsy Desilets
1 september 2025
Svar från Pluxy
Hi Patsy,
Thank you for bringing this to our attention. We're very sorry to hear about the trouble with your order. We completely understand how upsetting this must be for you. Please rest assured that we are fully committed to ensuring this matter is resolved for you.
One of our customer support agents has already reached out to you via email to ensure that we fully resolve this matter promptly. Kindly get back to our message whenever you get the chance.
Thank you again for your patience and for giving us the chance to make this right.
Svar från Pluxy
Hi Tricia,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our product and service. Your support means a lot to us, and we’re always here if you need anything.
Svar från Pluxy
Hi Tom,
Thank you so much for your review. We're happy to let you know that your order has already shipped and is on its way. Typically, our standard shipping timeframe is between 6–7 business days, so your Pluxy should be with you very soon.
We can’t wait for you to receive it, and we truly hope you’ll love your Pluxy as much as we do! In the meantime, if you need any assistance at all, please don’t hesitate to reach out. We’re always happy to help.
The customer service experience.
The awesome customer service, the quality of the skincare products and the Pluxy epilators. Additionally, the quick shipments of the products. I love the products, good quality and very useful, especially the Essentials. They're easy to use and I love the facial massager. There are multiple heads and it's a great bargain. The heads complement the Pluxy experience. The Essential tools is like a spa treatment. They have many benefits for your skin regimen.
5 september 2025
Omdöme utan inbjudan
Svar från Pluxy
Hello Pamela,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re enjoying not only your Pluxy epilator but also the skincare products and Essential Kit. It’s great to know that you’re finding them useful, easy to use, and a valuable part of your self-care routine.
We’re grateful to have you as part of the Pluxy family, and we can’t wait to continue being a part of your skincare journey!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.