Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Of all the products out there and tried, when I found Pluxy it is the best hair remover out there, really gets them stubborn hairs that no other product did for me,I highly recommend

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I haven’t bought the epilator yet, though I several times begun the online process. My problem is that I can’t work out how much I’m going to pay. Adding the postage and taking into account the exchan... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is my second pluxy. Ordered my first a few years ago & love it as easy to use & gives such good results. My own fault having to reorder as yesterday broke mine. Can't manage without now s... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This product does not work. It's very painful and irritates the skin. Don't use it if you have sensitive skin. I used it correctly according to the videos and it does not do as it was advertised. Bew... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

Finally! Enjoy a Lasting Hair-Free and Smooth Face Without Damaging Your Skin With its 17mm discs, the Pluxy™ Epil Pro 3.0 gets to hair 4x shorter than waxing, plucking it straight from the root and keeping it from growing for up to 4 weeks, ensuring that it grows thinner with each removal.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

802 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(802)

119 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I am still waiting for the product

I am still waiting for the product. This is taking a long time!

16 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Helen,

Thank you for sharing your feedback — we’re truly sorry to hear that your order has taken longer than expected. Please know that we’re fully committed to making this right for you.

One of our customer support agents has already reached out to you directly to offer assistance and ensure your order gets to you as soon as possible. We truly appreciate your patience and understanding while we work to resolve this.

Betygsatt 4 av 5 stjärnor

Simplicity

22 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Jan,

Thank you so much for your review! We’re so glad to hear that you appreciate the simplicity of Pluxy. Your feedback truly means a lot to us.

Betygsatt 1 av 5 stjärnor

Did not pull out anything.

Did not pull out anything.

1 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Kimberly,

We apologize if your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving any issues. Our agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.

Betygsatt 5 av 5 stjärnor

Ordering was fast and easy

Ordering was fast and easy. I haven’t received your product yet, so I have nothing more to say at this point

22 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Maria,

Thank you so much for placing an order with us! We’re delighted to hear that the ordering process was fast and easy for you.

Great news — your Pluxy is already on its way! We can’t wait for you to receive it and experience the results for yourself. If you have any questions or need assistance while waiting for your delivery, please don’t hesitate to reach out — we’re always happy to help.

Betygsatt 5 av 5 stjärnor

Good Customer Service

I wrote to the company the day that I was going to order the product and they got back to me the next day with a very nice reply

21 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Lynn,

Thank you so much for your kind words! We’re so glad to hear that our team was able to get back to you promptly and that you had a positive experience with our customer support.

We truly appreciate you taking the time to share your feedback — it means the world to us!

Betygsatt 1 av 5 stjärnor

I had a discount code which I tried to…

I had a discount code which I tried to use, and the checkout would not accept this discount code.

20 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Bush,

Thank you so much for taking the time to share your feedback. We're so sorry to hear that you had trouble using your discount code — that must have been frustrating.

One of our customer support agents has already reached out to you via email to assist with this and ensure the discount is properly applied to your order. Please feel free to check your inbox (and spam/junk folder, just in case) for our message.

We truly appreciate your patience and understanding, and we’re committed to making this right for you.

Betygsatt 2 av 5 stjärnor

I will be returning the pluxy it…

I will be returning the pluxy it grabbed a hold of my skin like a suction cup and would not let go. I had to pull it off now I have tire tracks under my chin. I will be returning the 2 I purchased. Sorry Pluxy I thought finally no more plucking. 😩😩

5 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Yvonne,

Thank you so much for sharing your experience with us. I’m truly sorry to hear about the discomfort you experienced while using your Pluxy.

One of our customer support agents has reached out to you via email to personally assist with your return and ensure everything is taken care of smoothly. We’ll make sure the process is as easy and hassle-free as possible for you.

We genuinely appreciate you giving Pluxy a try, and we’re truly sorry it didn’t meet your expectations this time.

Betygsatt 1 av 5 stjärnor

How can i write a review , I have not gotten my Pluxy

How can i write a review , i am still waiting for my Pluxy

13 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Christel,

Thank you so much for sharing your feedback. We're truly sorry to hear that you haven’t received your Pluxy yet. We completely understand how disappointing that must feel.

One of our customer support agents has already reached out to you via email to provide an update on your shipment and make sure you receive your order as soon as possible. Please feel free to check your inbox (and your spam or junk folder, just in case) for our message.

We truly appreciate your patience and understanding, and we’ll make sure you’re taken care of every step of the way.

Betygsatt 5 av 5 stjärnor
Logotyp för Pluxy

Svar från Pluxy

Hi Mary,

Thank you so much for sharing your feedback — we’re so glad to hear that you had a good experience with Pluxy!

Your satisfaction means a lot to us, and we truly appreciate you taking the time to leave a review. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out — we’re always happy to help.

Betygsatt 5 av 5 stjärnor

Easy to order

20 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hello Deb,

Thank you so much for your kind review! We’re so glad to hear that you found the ordering process easy and smooth — that’s exactly what we aim for.

We truly appreciate you taking the time to share your lovely feedback, and we can’t wait for you to enjoy your Pluxy! If there’s anything you ever need, please don’t hesitate to reach out — we’re always happy to help.

Betygsatt 3 av 5 stjärnor

I just received my product

I just received my product; I will give more details in the weeks to come.

12 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hello Nichelle,

Thank you so much for your update — we’re so glad to hear your Pluxy has arrived!

We really appreciate you taking the time to share your experience so far, and we’ll be excited to hear your thoughts after you’ve had a chance to use it for a few weeks. If you have any questions or need tips along the way, our team is always here and happy to help.

Betygsatt 2 av 5 stjärnor

Delivery fee is excessive


Delivery fee is excessive

19 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Connie,

Thank you so much for taking the time to share your feedback. We truly appreciate hearing your thoughts about our delivery fee.

Our shipping cost reflects the care we take in ensuring secure packaging and reliable tracking, so your order arrives safely and on time. We also continuously review our shipping rates to make sure they remain fair and transparent.

Your feedback means a lot to us and helps us continue improving our service.

Betygsatt 1 av 5 stjärnor

I still do not have my product

I still do not have my product. I haven’t been notified it has even shipped.

11 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Kimberley,

We’re truly sorry to hear that you haven’t received your tracking details for your order. We're very sorry for the inconvenience that this may have caused.

We did send your tracking information to the email address used for your order, but sometimes these messages can unintentionally land in other folders, such as Spam, Promotions, or Junk Mail. We’d kindly suggest checking there just in case.

One of our customer support agents has already reached out to you directly to make sure we get this sorted out for you as quickly as possible.

Betygsatt 5 av 5 stjärnor

Excellent after sales service.

Contacted cusomer support as my wife had lost her Power cord for her pluxy.
Fast responce and the matter was resolved by posting a replacement for FREE.
Only asked to cover the postage cost

Very pleased and my wife loves her Pluxy.
Joe.

8 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Joe,

Thank you so much for your wonderful feedback! We’re so glad to hear that our team was able to assist quickly and get a replacement power cord sent out to you. It’s great to know that your wife is loving her Pluxy!

We appreciate you taking the time to share your experience and for being part of the Pluxy family.

Betygsatt 5 av 5 stjärnor

The online purchase was straight…

The online purchase was straight forward.

17 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi NER,

Thank you so much for your kind feedback! We’re delighted to hear that your online shopping experience was smooth and straightforward — that’s exactly what we aim for.

We truly appreciate you taking the time to share your experience and for choosing Pluxy!

Betygsatt 5 av 5 stjärnor

Great communication

Great communication. I knew what was going on.

17 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Carol,

Thank you so much for your kind words!

We’re so glad to hear that you had a positive experience and felt well-informed throughout the process. Clear communication is something we truly value, and it means a lot to know it made a difference for you.

We really appreciate your support!

Betygsatt 4 av 5 stjärnor

The ordering process was simple

The ordering process was simple. Good information about the product.
I did not like the suggestion for additional purchases.

16 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hello Carol,

Thank you so much for taking the time to share your feedback! We're so glad to hear that you found the ordering process simple and the product information helpful.

Your feedback helps us improve and make the shopping experience more comfortable for everyone.

If there’s anything else you’d like to share or if you ever need assistance, please don’t hesitate to reach out. We’re always happy to help!

Betygsatt 1 av 5 stjärnor

Errors on mailing address and billing…

Errors on mailing address and billing address.

14 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Gail,

We’re so sorry to hear about the issues you experienced with your mailing and billing addresses. We completely understand how frustrating that can be, and we truly appreciate you bringing it to our attention.

Please know that we’re here to help make this right. One of our customer support agents has reached out to you directly to review and correct the details on your order and ensure that we fully resolve this for you. We truly value your patience and understanding as we work to ensure everything is properly updated for you.

Betygsatt 4 av 5 stjärnor

Great product would highly recommend

This is a great product and came as described.. works very well and is my second purchase would highly recommend this product to anyone as an great hair removal tool ..

7 oktober 2025
Logotyp för Pluxy

Svar från Pluxy

Hi Harley,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’re enjoying your Pluxy and that it’s been working so well for you. Knowing that you’ve come back for a second purchase truly means the world to us.

We’re so grateful for your recommendation and continued support — it really inspires us to keep delivering the best experience possible. If you ever need any assistance or tips for getting the most out of your device, please don’t hesitate to reach out.

Betygsatt 5 av 5 stjärnor
Logotyp för Pluxy

Svar från Pluxy

Hi Doris,

Thank you so much for your wonderful feedback! It looks like your order is now on its way and is expected to be delivered within the next 1-2 business days.

We can't wait for you to receive your Pluxy! If you have any questions in the meantime, feel free to reach out to us at support@pluxy.co. We are here for you, and we're happy to assist!

Wishing you a wonderful and smooth day ahead!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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