Amazing service from Jonny as always. As the business has grown so has our needs and the customer service and turnaround of requests is always 5 Star. We look forward to using you as we continue to ex... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our internet had gone down over the weekend, intermittently in and out. I contacted planet telecom and was instantly called back from Jonny. He not only has sorted all of our internet issues, he has g... Se mer
I deposited £5 with Planet Telecom and received the confirmation from PayPal. However, twice I've tried to make a call (UK to USA) and each time I get a recording saying I have NO credit and the line... Se mer
Amazing Amazing Amazing! Saved my business from a terrible phone system that was not doing what we were promised! Callam was not pushy at all, he actually listened and went away to see if he can help,... Se mer
Företagsinformation
Skrivet av företaget
Planet Telecom is a trusted provider of innovative communication solutions, empowering businesses across the UK to stay connected and thrive. From hosted phone systems and reliable internet services to mobile connectivity and advanced call handling solutions, we offer a comprehensive suite of telecom services tailored to your needs. With a focus on simplicity, flexibility, and customer satisfaction, Planet Telecom is dedicated to helping businesses of all sizes optimise their communications. Our human, jargon-free approach ensures you understand exactly what you’re getting, while our cutting-edge technology delivers the reliability and performance you expect. As experts in international call routing, VoIP, and telecom regulations, we’re also your partner for navigating complex communication challenges. Whether you’re looking to transition from PSTN to modern systems, scale your operations with Unified Communications as a Service (UCaaS), or enhance your business with custom connectivity solutions, Planet Telecom is here to make it easy. Discover how we can transform the way your business communicates by visiting planet.uk.
Kontaktuppgifter
Storbritannien
- planet.uk
4,2
Bra
141 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
This was a 1st class service from start to finish, the transition was smooth and faultless I was kept informed of the progress and once it was completed
A*
13 september 2016
Svar från Planet Telecom
Dear Max,
Thank you for giving us a 1st class, perfect rating. Please don't hesitate to let us know if there's anything you think we could do to improve our service.
Kind regards,
Robin James
Managing Director.
Svar från Planet Telecom
Dear Christopher,
Thank you for your positive review of our service - please call us if there's anything we can do to improve.
Best wishes,
Robin James
Managing Director.
Excellent company and service
I have been using Planet Numbers for five years by now and never have had any problem or interruption with the service. This really works for small companies like mine and you can trust you can get your calls year after year to the same number. I highly recommend Planet Numbers
8 september 2016
Svar från Planet Telecom
Dear Sandra,
Thank you for your review, and for recommending Planet Numbers! We love hearing from happy customers! Please don't hesitate to give us a call if there's anything we could do to improve our service for you.
Kind regards,
Robin James
Managing Director.
Svar från Planet Telecom
Dear Colin
We really appreciate receiving your perfect review, thank you! Don't hesitate to get in touch if there's anything at all we can do to improve our service.
Kind regards,
Robin James
Managing Director.
Svar från Planet Telecom
Dear Gayeane,
Thank you for leaving us a perfect, 5 star review - it makes our day to hear our customers are happy. Please get in touch if there's anything we can help you with.
Kind regards,
Robin James
Managing Director.
Service with Issues
Had No Issues till date. We have been with Planet Numbers for few years.
7 september 2016
Svar från Planet Telecom
Dear Anand,
Thank you for giving us a perfect 5 stars! If there's anything we can do to improve the service we provide, please give us a call.
Kind regards,
Robin James
Managing Director.
Been using Planet Numbers for many years, always a good service
Not much more to say really, it does what it says on the tin, reliably, consistently and cost effectively, great service.
7 september 2016
Svar från Planet Telecom
Thank you for your perfect 5 star review! Please don't hesitate to give us a call if there's anything we can help with
Very happy with Planet Numbers
No problems with Planet Numbers, efficient customer service!
6 september 2016
Svar från Planet Telecom
Thank you taking the time to leave us a great review - we really love hearing from happy customers! If there is anything we can do to help, please don't hesitate to give us a call.
Undisturbed
Never had an issue with our phone number being unavailable. Support is spot on and service is great!
6 september 2016
Svar från Planet Telecom
Dear Damien,
Thank you so much for your positive review! If there is anything we can help with, please don't hesitate to give us a call.
Kind regards,
Robin James
Managing Director.
Planet Numbers no problems
Very good, no high pressure sales, stable dependable service.
6 september 2016
Svar från Planet Telecom
Thank you so much for your kind comments. Be sure to let us know if there's anything we can do to make our service even better.
Cheap and effective solution
Never had any issues and the service commenced almost immediately.
Highly recommended.
6 september 2016
Svar från Planet Telecom
Dear Paul,
Thanks for taking the time for highly recommending Planet Numbers! If there is anything we can do to help, please don't hesitate to give us a call.
Kind regards,
Robin James
Managing Director.
An excellent and reliable company
I have used Planet Numbers for a number of years and they have been a pleasure to work with. Prices are fair and the team are always quick to respond and help.
Would strongly recommend to anyone.
6 september 2016
Svar från Planet Telecom
Dear Alexander,
Thank you for strongly recommending Planet Numbers and for giving us a perfect 5 star review! If there is anything we can do to help, please don't hesitate to give us a call.
Kind regards,
Robin James
Managing Director.
Svar från Planet Telecom
Dear Liz,
Thank you for your kind feedback and perfect 5 star review! We'd love to hear from you if there's anything we can do to improve.
Kind regards,
Robin James
Managing Director.
Customer service
I have never had any problems with any of Plant Numbers services.. The gang does an excellent service.. Thanks for all these years of looking after us. John at UFO Aerials
1 september 2016
Svar från Planet Telecom
Dear John,
Thank you for leaving us a perfect 5 star review John, very much appreciated. I've passed on your kind words to the team, who are delighted. If there's anything you need from us, please don't hesitate to call. Thanks again.
Kind regards,
Robin James
Managing Director.
Svar från Planet Telecom
Dear John,
Thank you for reviewing us as Excellent! It makes our day to know we have happy customers. Please don't hesitate to get in touch again if there's anything at all we can help with.
Kind regards,
Robin James
Managing Director.
Always available & helpful!
Having worked with Planet Numbers for many years, we have always found them reliable, responsive and available for any questions we have had.
1 september 2016
Svar från Planet Telecom
Dear Geoff,
Thank you for leaving us an amazing FIVE STARS. It's fantastic to receive such a glowing review, and makes all the efforts by our team feel even more worthwhile.
Don't forget, if there's anything we can help with, don't hesitate to give us a call.
Kind regards,
Robin James
Managing Director.
Always happy to help out when we've needed them
Like the title of this review says- great customer service every time.
31 augusti 2016
Svar från Planet Telecom
Dear David,
Thank you very much for your positive review, it's fantastic to hear from customers singing our praises! If there's anything we can do to improve our service, please don't hesitate to get in touch.
Kind regards,
Robin James
Managing Director.
Excellent, straight forward service.
We've used the phone divert service from Planet Numbers for several years. The interface is simple and easy to use and they have always been available on the phone when I've needed to make any changes to our account or raised any queries. I'd happily recommend Planet Numbers to anyone requiring this type of service as we've never had any problems with them. Excellent product and great service.
31 augusti 2016
Svar från Planet Telecom
Dear Matt,
Thank you so much for your great review, and for recommending us. It absolutely makes our day when we hear from happy customers.
If there's anything we can do for you, please don't hesitate to give us a call.
Kind regards,
Robin James
Managing Director.
Excellent
5 stars: Excellent – no reservations, I would recommend this company to anyone.
30 augusti 2016
Svar från Planet Telecom
Dear Peter,
Thank you for your kind feedback, recommending Planet Numbers! Customers reviews help us provide better service to customers. if there's anything we could do to improve your service, please don't hesitate to get in touch.
Kind regards,
Robin James
Managing Director.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.