Order is always delivered in a timely manner and without a problem. Keg pick up is an issue but it's more a problem with Yodel than perfect draft. Yodel emailed me to say pickup hadn't been possib... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A fantastic product and great choice of beers. The perfect draft machine is brilliant. Pub quality beers on tap.at home. Great choice of beers and regular offers including some great glasses. I hav... Se mer
Wanted to complete the follow up to my earlier rant (20/02/2026) regarding Perfect Draft's response to my faulty machine. True to their word, an agent contacted me within a couple of days and proac... Se mer
Time and time again they have proven basic competence is something they clearly are miles away from. Order after order wrong, missing or delivered to wrong address. It’s clear the PerfectDraft team ar... Se mer
Företagsinformation
Skrivet av företaget
At PerfectDraft, we're all about beer. Not just any beer. But a world of beers on tap, at home. We're here to help you experience the magic of pouring your own perfectly chilled pint. Because nothing gives us greater joy than being able to deliver the ultimate beer experience to beer enthusiasts. With a fantastic range of beers to choose from, there's something for everyone. Our collection includes classics such as Stella Artois and Budweiser as well as recent additions like Camden Hells, Hawkstone Lager and Stella Artois Unfiltered. So yes, that's us in a nutshell. (Incidentally, we think nuts are a great accompaniment to draught beer.) Welcome. The perfect pour is waiting for you.
Kontaktuppgifter
Fetter Lane, EC4A 1EN, London, Storbritannien
- contact-uk@help.perfectdraft.com
- perfectdraft.com
3,6
Medel
10 tn omdömen
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Impressive
Ordered a few kegs which were with me within 24 hours.
Good to see an operation do exactly what they say they are going to do.
17 april 2026
Omdöme utan inbjudan
Grate choice of larges beers and…
Grate choice of larges beers and glasses and everything you need to setup your own bar 🍺
8 april 2026
Omdöme utan inbjudan
Order is fine. Yodel are rubbish.
Order is always delivered in a timely manner and without a problem.
Keg pick up is an issue but it's more a problem with Yodel than perfect draft. Yodel emailed me to say pickup hadn't been possible but they hadn't even attempted the pick up so had to rearrange it and stay in for a 2nd day.
7 april 2026
Omdöme utan inbjudan
Perfect Draft. My orders always arrive on time and the…
My orders always arrive on time and the next day delivery by yodel. I seem to have the same driver every time and he his brilliant if I’m not in he leaves them in a safe place. I returned kegs last week book next day pick up. Everything went fine. Would recommend perfect draft.
13 april 2026
Omdöme utan inbjudan
Delays
Ordefed 4 kegs and the first two arrived with8n 48 hours as expected but two weeks later still a2aitbthe further two kegs. Very disappointing and frustrating
6 april 2026
Omdöme utan inbjudan
I ordered a beer collection and pick up…
I ordered a beer collection and pick up for the same day. The beer delivery arrived but the collection was 4 days later. It should be possible to synchronise the events.
6 april 2026
Omdöme utan inbjudan
Svar från PerfectDraft
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused.
We understand how frustrating it must have been to receive the delivery on time but experience a delay with the collection. This is certainly not the level of service we aim to provide, and we truly regret any disruption this may have caused to your plans.
Your feedback is incredibly valuable, and we will be reviewing our processes to ensure better coordination between deliveries and collections in the future. Our goal is to make sure that such issues are avoided moving forward.
If there’s anything further we can do to make this right or if you have additional concerns, please don’t hesitate to reach out to our customer service team directly.
Thank you for bringing this matter to our attention, and we appreciate your understanding as we work on resolving these issues.
What an impressive item in my man cave…
What an impressive item in my man cave since I bought the pd I have my mates round and they just bring a keg or two . And the perfect pint it's excellent
11 april 2026
Omdöme utan inbjudan
No order delivered!
I am writing to express my serious dissatisfaction with the handling of my recent order. I have not yet received either the order itself or the refund I am owed.
What concerns me further is that I have received no reply for several days. This level of communication is unacceptable, especially for a loyal customer who spends thousands of pounds with your company each year.
Until I receive either my order or my refund, I will not be placing any further orders through your website.
Given the inconvenience and the poor customer service I have experienced, I expect to receive my order along with the PerfectDraft glasses and my refund!
17 april 2026
Omdöme utan inbjudan
We love our perfect draft machines (we…
We love our perfect draft machines (we have two, one for IPA’s and one for lager ☺️) every beer we’ve had has been absolutely spot on! We love the vast range of kegs on offer (would love to see a permanent return of Jaipur 🙏)The delivery & collection service is faultless, we are super impressed with this business 💯
16 april 2026
Omdöme utan inbjudan
Terrible customer service
Awful! Over two weeks and still not received my order!
18 april 2026
Omdöme utan inbjudan
Time and time again they have proven…
Time and time again they have proven basic competence is something they clearly are miles away from. Order after order wrong, missing or delivered to wrong address. It’s clear the PerfectDraft team are in competition with their delivery partners yodel in “who can be the worst at our jobs”. DO NOT ORDER FROM THESE CROOKS. It’s a shame as the machine itself is great. However I will be selling mine due to the utter trash that provides the kegs.
18 april 2026
Omdöme utan inbjudan
false advertising
stated on your site if order placed before 6pm delivery on thursday16th once again did not happen
15 april 2026
Omdöme utan inbjudan
Svar från PerfectDraft
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the delay in your delivery.
While we always strive to meet our promised delivery times, occasionally unexpected delays can occur due to factors beyond our control.
If your parcel has still not been delivered, we kindly ask that you contact us directly so we can investigate this matter immediately and provide you with an update. Your satisfaction is very important to us, and we are committed to resolving this issue as quickly as possible.
Once again, we apologize for any frustration or disappointment caused and appreciate your patience and understanding. Thank you for bringing this to our attention, and please don’t hesitate to reach out if there’s anything further we can do to assist.
Great service
Great service. Easy to order , good discounts and the order always arrives quickly
17 april 2026
Omdöme utan inbjudan
My last order went a bit wrong
My last order went a bit wrong, ordered a Leffe Ruby and received a Leffe Blonde. However I got my money back so all is well. One thing I wish would be improved was more deals on the rarer beers not just your Stella's and popular beers.
8 april 2026
Omdöme utan inbjudan
Great beer Dispenser
Great beer Dispenser, I'm very pleased with the quality of the beer, the delivery is spot on, usually next day.
I will be recommending PerfectDraft to others.
17 april 2026
Omdöme utan inbjudan
Beer is of pub quality the poor part of…
Beer is of pub quality the poor part of it is that the pulling of the pint isn’t I have worked in a number of different pubs and perfect draft is a little out of control as there is no flow adjuster on the tap other wise a great little machine
17 april 2026
Omdöme utan inbjudan
Always a great service
Always a great service, and if there's a problem it's sorted straight away.
3 april 2026
Omdöme utan inbjudan
Not worth it !!
Not worth it !!! Delivery service pathetic, customer service a joke. Used to be a bit of a novelty, Rather pay extra and keep the local pub alive
17 april 2026
Omdöme utan inbjudan
Could be better.
It's a nice machine, easy to use .
However it would be nice if the user could control the pump pressure.
1.5 bar is too high, at 3°C 0.9 to 1 bar would easily be good enough for highly carbonated beers like lager.
17 april 2026
Omdöme utan inbjudan
Amazing service with prompt delivery
Amazing service with prompt delivery, product does not disappoint, over the moon with the overall experience and highly recommended.
7 april 2026
Omdöme utan inbjudan
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