Pense Omdömen 265

I followed up an advert in the Daily Mail regarding pension options with Pense.
I have mainly dealt with Ross Taylor who I have found to be very professional with great advice, Ross was also very prompt in replying to any questions I had during the process of setting up the pension, thanks also to Liv Carey for keeping me updated as the process progressed.
A five star service.
Easy to recommend.

The experience I have had with Pense was brilliant, the pension review with Martyn Edwards was so clear and he explained things do well and answered all our questions, the process of transferring was made so easy and would highly recommend them

I cannnot rate this company highly enough, they were very easy to deal with from start to finish, always there for me at the end of a phone or email. they assessed my goals and came up with the perfect solution for me, a 5 year annuity. Their fees are amongst the best in the market, and everything was explained to me in easy to understand detail. Special thanks go to Ross Kirk and Liv Carey. So glad I found this company through the Daily Mail, and I look forward to dealing with this company in the future. regards Paul

Prompt, personal phone call from a knowledgeable agent
Clear and business-like but friendly
All communications with staff were very professional
Staff sorted out my annuity quickly

My experience dealing with Pense has been excellent. They helped me to set up an annuity pension with ease, there was no pressure on me at any time, they acted in a very professional manner. Many thanks to Russell, James, and Lauren, who managed to make what I thought would be a daunting experience, straightforward and stress free. I would strongly recommend Pense to anyone.

I recently bought an annuity through Pense and am very happy with the whole process.
All of my available options were discussed over several phone calls and at no time did I feel that I was asking too many questions or pressurised into buying something that was inappropriate for my personal needs.
The fees were reasonable considering the level of professionality on offer.
I would happily recommend Pense to anyone looking to purchase an annuity.

I was very concerned about who to trust to help me make decisions with my pension fund . I contacted Pensé after seeing the Daily Mail recommended them . Ross was great , talked me through all my options & I am very happy with the results . Lauren was also was good at keeping me updated with the process & answered me quickly on a couple of queries . Would not hesitate to recommend & will use them again. In the future .

Would really recommend this company,from the start they helped me on the right path,with my options for me pension investments,with a really good outcome,very professional staff.

After a huge amount of researching, going down rabbit holes, two meetings with different pension advisors, even taking on a myriad of recommendations from keyboard ‘experts’ on all things pensions, it was a huge relief to come across Pense.

From my first meeting with Kirk around what my pension contributions needed to do for me and my circumstances, agreeing where my comfort levels needed to be, using terminology that even I understood, through to being brilliantly supported by Lauren on a weekly basis around the pension journey and timelines, was a welcome relief!

I reflect now on the whole process and there is nothing I would do differently, no ‘if only’ or ‘maybe I should have done it another way’ nothing but peace of mind.

Refreshingly different in terms of communications, terminology used, listening to what needs to work for you, I highly recommend taking a good look at Pence.

Thank you Kirk, Lauren and the team at Pense, gold star service.

From the first phone call to completion Pense were great. James was very good at explaining my options and this really helped me make my decision. Highly recommend this company. Glad I found them.

Excellent quality professional advice and an easy, efficient team to deal with.

After looking around to try and sort my private pension out . I came across pense. And from the first time I spoke with them I felt comfortable . Then spoke to there financial advisor who helped me out so much to get everything that I was wanting . And explained things to me very clearly as I had a few blonde moments . Then every Friday I would get a email with a update with the progress of what was happening. Great service always answered when u phoned or emailed . Would definately recommend if you trying to sort you pension out . Thank you

The advisor took the time to explain my options at length and responded well to my ‘silly’ questions.

Really helpful and I will be back in touch when I need your services.

Great service from start to finish.
Always on top of things and well communicated to throughout the process

Kirk , Liv and Amber did a great job . I was kept informed all though this long process to secure the best outcome .
A truly experienced and professional team .

I believe Pense got me a very good deal on my annuity. I was given weekly updates on progress and received my first payment from the provider after about 3 months from first contacting Pense. This was in line with their forecast.

Very impressed by the level of service given from all of the team involved - initially Steve Picken in gathering information and initial discussions, then Ross Taylor in giving advice on the best choices to suit my needs and finally Liv Carey for keeping me full informed throughout the process with regular emails.
Would recommend Pense for anyone looking for advice on what to do with their pension pot(s)

Pense helped me look into my options for organising and consolidating my various pension pots from different schemes into the best solution for me. Communication was always timely and clear, and with several companies to chase, they took all the hassle out of it for me. The staff were all very professional and helpful, and when required, they chased up the providers to ensure that all was done in good time.

I recently retired and some months prior to this I spoke with Kirk about my specific needs and for both a the tax free lump sum and the annuity. I found the advice/guidance first rate, uncomplicated and focused on my needs, not over sales like some I spoke to. When it came to executions of moving my pot and administering the component parts I was kept informed by Liv who was also incredibly responsive to any questions I had. End result all monies in the right place at the right time, excellent service.

Very knowledgeable staff. Ross was great when it came to comparing the Market for me. After lots of questions from me I then received personal quotes which enabled me to make a decision after taking into account Ross' advice and additional ideas. I was hesitant in going to an independent advisor but the Pense service includes this if you want it and I'm glad I used this service. Their flat fee, rather than a percentage, saved me some 2k in fees!! As to admin, I was very impressed with Lauren who kept me informed all the way through the process including chasing up my pension company and liasing with the new annuity company I had chosen.
All in all a really professional company.
Thanks to all the team
Jerry