Outdoorsupply.co.uk Omdömen 

271
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Se mer

Betygsatt 4 av 5 stjärnor

Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Se mer

Betygsatt 3 av 5 stjärnor

The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Se mer

Betygsatt 4 av 5 stjärnor

Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Se mer

3,1

Medel

TrustScore 3 av 5

271 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 14 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(271)

16 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great shop

Great shop, great product selection, easy of use website. Checkout was easy and shipment was very fast. Emailed shop and has a very fast reply with my query being solved. Highly recommended

13 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very satisfied

This was my first time shopping with Outdoorsupply.co.uk

I was a bit hesitant because of the pandemic however after the service I received, my worries are long gone.

Firstly, the website has a huge variety of stock to choose from. Not only that, some of which were only exclusive to this company: I was after a pair of Hunters and I could only find the colour I wanted through Outdoorsupply.

The page also stated different 'delivery days'. My item had 3-5 working days and others had 1-3 working days. After browsing the FAQ page, this meant that my item would be shipped from another warehouse. Outdoorsupply.co.uk is part of the Etrias group, who have other companies in other parts of Europe.

I placed my order on a Saturday and the email I got said my item should be dispatched within 3-5 working days...
...5 days later, my order was shipped with a DPD Tracking number.

The next day, I checked the tracking code and I was taken to DPD.de

As a result, I now assumed my item was coming from Europe which is fair enough considering the amount of stock to choose from. My only concern was that there was no information on my item being sorted in the DPD depot. So I then assumed my parcel would arrive after the estimate delivery time stated on the website. Of course, I understood the logistical challenge being faced by all couriers doing the COVID-19 pandemic.

I wasn't given much information by Outdoorsupply with regards to delays because of the pandemic. So I looked on the DPD website and the time frames all varied in different countries.

I then thought the situation was out of my control, so I'd simply wait for any updates. Then a couple of days later, an update appeared! My item was being processed in the Netherlands depot. I was made up with that and it was a sigh of relief. About 2 days after, I got a new email to say that my DPD parcel would be delivered the next day. I was amazed at how quick DPD were able to process my parcel and bring it to the UK.

I then got my delivery slot and the rest was history.

A massive Etrias box had arrived and inside was my Hunters box. The boots were in great condition and look fantastic.

I will definately consider using Outdoorsupply.co.uk in the near future.

Thank you to the Etrias group for providing a good service, especially during the pandemic.

20 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will definitely use again!

Easy website to use, straightforward options listings. Good choices of Payment methods, although would like to see ApplePay but that’s not strictly limited to this site to be fair. Delivery was timely and prompt. Have used before and would not hesitate to use again! Many thanks!

12 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Ordering from a site I’ve never heard of before is always worrying but I was very impressed with the service I received. I was updated about my product, I knew when it was dispatched and when I should expect it to be delivered. Despite everything going on at the minute, it arrived really quickly and my product is exactly what I was expecting. I’m very happy and will shop here again when I need to!

4 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant company, brilliant product

We had a problem with this order, having ordered my wife what turned out to be the wrong size boots. Normal returns are done through DPD drop off service which of course is not working right now. We emailed customer services, concerned about the 14 days we had to register and return. Customer services were very responsive and very helpful which is such a pleasant surprise these days! They confirmed we would be able to return when DPD start up again. In the meantime we ordered another set of boots a size up (they do half sizes, my wife took a whole size up from her normal size). My wife has elephant feet and struggles to find wide enough shoes generally. The wide fit version are superb. She's very happy with both the fit and support the ankle section provides. We are out in the country on a daily basis with the dogs so decent boots with a good fit and good support are important. These boots are not cheap. But so far they have been absolutely spot on. I have no hesitations recommending the site, the customer services or the boots.

2 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good company

Good company, fast deliver from Netherlands to the UK.

A thing to note if you order from these guys is the email you will receive will be from a dutch company called Etrias.

Dunno If they have a warhorse in the UK but my order came from the Netherlands, but still came extremely fast, even in the time of the lockdown.

Would recommend and I'll defiantly be using again.

25 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy customer!

First time ordering from Outdoor Supply and very happy with both the product (which I have ordered before elsewhere) and service. The price of the item was good and the speed of delivery was excellent under the current circumstances. I would have no hesitation in ordering from this company again.

18 maj 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Quick delivery

Quick delivery, even during lockdown. Box was battered by the delivery company t but product was unaffected.

Good email updates from the company too.

Very happy with my item. Would use again and recommend.

24 april 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer