I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Se mer
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Se mer
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Se mer
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 14 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick reply
Quick reply to query via customer service. Tracked delivery and delivered with no issues.
Quick delivery
Quick delivery. Quality clothes. Would use again and recommend.
Quick and easy buying experience
Quick and easy buying experience! Item arrived on predicted time and checkout was a breeze!
Great wellies only for ME.!!
Great wellies, comfortable and warm, shame to take them off, so sometimes I'm in them all day.The great thing also is they are to long for my grandson who loves walking around in my wellies, (he's two) great product, and great service.Thank you.
Service was excellent
Service was excellent. I hadn't heard of outdoor supply or etrias so I was mildly nervous, but they had the coat my wife wanted for her birthday, cheaper than anywhere else, and it came in two days.
Great shop, will use again
Good: Great prices and selection. Effortless and efficient refund procedure. Responsive customer service.
Bad: Dispatch time is very slow.
wasn't sure at first but worth it
was not sure about the store at first because it was not a known company to me but with a fast internet search the reviews confirmed that they where legit and have a lot of happy customers cheaper than loads of other stores. only thing to know is that they are biased in mainland Europe so the postage process isn't the fastest but you do get tracking numbers for peace of mind .
i asked customer service about my package and they looked into it for me straight away.
i will use them before other stores for now on. : )
This company gave excellent service!
Very efficient supplier.
This is the first time I have dealt with Outdoorsupply.co.uk and I am very happy with the quality of service, the speed of supply and the fact that they could easily source the particular Hanwag Boots that I wanted when other suppliers could not. I am a happy and grateful customer who will be dealing with them again in the future. Thank you.
great jacket
great jacket. very high quality and smart design for these mad colourful days. the sizing is correct. the functionality is in line what I need for skiing. if there is anything to mention as a "to be improved", then it is that the outside and inside pockets are on the same side-you put there mobile in one pocket, wallet in other pocket and your left part of chest becomes very big :-)
Prompt service
Prompt service, good communication and jacket arrived safely with no unnecessary packaging.
The best customer service I have…
The best customer service I have encountered in a very long time. Email responses from the customer service team were swift and extremely helpful. This was my first experience of this company and I would happily shop there again.
Excellent customer service
Excellent customer service, great communication.
Amazing customer service
I’m not giving 5 stars just because we had some problems with the delivery! But even though it took approx a month for the item to arrive and some changes to the delivery address, the customer service has been incredibly supportive, patient and super helpful! The Patagonia backpack itself is amazing, practical, sustainable and of great quality!
Folding Picnic Chairs
After much online searching I found Etias (Outdoor Supply) who had the ideal folding picnic chair much better than I could find elsewhere. Received my delivery just 3 days after ordering, excellent.
The chairs I found to be superb and of a very high quality. Unfortunately I didn't like the colour, so I arranged for their return and reordered a much preferred colour.
Excellent all round experience
I purchased my Pacsafe travel bag on a Wednesday and it was with me by the following Monday. Such an easy purchasing process, and the product itself is fantastic. Highly recommend.
Fast and professional service
Fast and professional service. Very happy all round. Recommended.
Carharrt hood.
Ordering and product was top notch. Smooth and easy transaction. Great place for Carharrt goods.
Super quick delivery and excellent return service - would recommend.
Super quick delivery and excellent service when I had to return. Return was outside their normal advertised allowable times but due to the Christmas holidays they extended this without quibble. This return was purely due to my niece having selected the incorrect specification of ski goggles so very pleased when they were so accommodating.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








