My Fox Bag Omdömen 

370
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Se mer

Företaget har svarat

Företagsinformation

  1. Butik för reseffekter
  2. Friluftsaffär

Informationen kommer från olika externa källor

Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

370 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(370)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely love this bag

Absolutely love this bag! It was well packaged and arrived quickly. Would definitely recommend 😄

19 juni 2026
Logotyp för My Fox Bag

Svar från My Fox Bag

Thank you for the 5 star review! - My Fox Bag

Betygsatt 1 av 5 stjärnor

⚠️ WARNING

⚠️ WARNING – My Fox Bag / Shop App
More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador.
They shipped it and now refuse any responsibility. Zero updates, zero solutions.
I totally reject the way My Fox Bag and Shop App operate — they take your money for international shipping and then wash their hands saying “at your own risk.”
Unacceptable service.
Buyers beware!

19 maj 2026
Omdöme utan inbjudan
Logotyp för My Fox Bag

Svar från My Fox Bag

Hello Roberto,

We're really sorry to see this and completely understand your frustration.

We can see that our Customer Service team raised an enquiry with Royal Mail on Wednesday, and we are currently awaiting their response. As soon as we receive an update, we'll be in touch with you straight away.

Please be assured that we are actively working to get this resolved as quickly as possible. We sincerely apologise for the delay and appreciate your patience while the investigation is ongoing. - My Fox Bag

Betygsatt 5 av 5 stjärnor

Easy to use and navigate website

Easy to use and navigate website. Placing an order and paying via Apple pay was straightforward.
My orders dispatched and received promptly.

19 april 2026
Logotyp för My Fox Bag

Svar från My Fox Bag

Thank you for the 5 star review! - My Fox Bag

Betygsatt 5 av 5 stjärnor

Excellent shopping experience

Went into the shop in Manchester for a bag and left with a Bergtargen jacket. Forgot to buy the bag so ordered it online and arrived within the week. So impressed we went back for another bag. Great service from great staff.

17 februari 2026
Logotyp för My Fox Bag

Svar från My Fox Bag

Thank you for your 5 star review! - My Fox Bag

Betygsatt 5 av 5 stjärnor

First time ordering from ‘My Fox Bag’

First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human being over the phone! Good honest customer service as it should be! My bag arrived quickly by Royal Mail in perfect condition! I will most definitely order again and recommend to others!

23 januari 2026
Logotyp för My Fox Bag

Svar från My Fox Bag

We are glad to hear this, thank you for the positive feedback - My Fox Bag

Betygsatt 5 av 5 stjärnor

Delivered quickly without any hassle :)…

Delivered quickly without any hassle :) I accidentally ordered my stuff in two separate orders and they consolidated it for me.

19 januari 2026
Logotyp för My Fox Bag

Svar från My Fox Bag

Thank you for leaving us a 5 star review! - My Fox Bag

Betygsatt 1 av 5 stjärnor

Paid extra for next day delivery it did…

Paid extra for next day delivery it did not arrive for a week. I was on holiday when it arrived returned item to my fox bag. They have given me store credit instead of refund which I requested I have sent three email’s and not had a single reply. Looks like I’m going to get my credit card company to contact them !

28 januari 2026
Omdöme utan inbjudan
Logotyp för My Fox Bag

Svar från My Fox Bag

Hello Neal,

Thank you for your feedback, and we’re sorry for the frustration this has caused.

We can confirm that the store credit has been deactivated and a refund was issued as requested via your email.

If you experience any further issues, please don’t hesitate to contact our customer service team, we’re happy to help.

My Fox Bag

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery. Good price. Good updates.

20 november 2025
Logotyp för My Fox Bag

Svar från My Fox Bag

Thank you for the 5 star review - My fox Bag

Betygsatt 1 av 5 stjärnor

Beware

Price changed at checkout from the price advertised on the site. Didn’t notice until I was emailed the order breakdown. I emailed them to complain and was asked to provide a screenshot to prove my issue which I duly emailed back. Long story short, they are sticking to what they charged me so here I am. If you do have to order from this lot then I strongly advise that you double check the cost at checkout and avoid any “innocent” mistakes.

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor aftercare!

I bought a very expensive rucksack from here for my daughters school bag. She doesn't do regular school hours due to out of school commitments. She started her academic year toward the end of October, after a couple of uses she noticed the zip wasn't fully functional (kept getting stuck and not opening) i reported this to My Fox bag as soon as my daughter told me that day (Only two months after purchase! and had only been used 4 times). I was told to return the bag for inspection, it was inspected then i was told it would be sent of to see if it could be repaired. I was contacted saying repair was not possible. within this three week period my daughter needed a functional school bag so had to buy another from a store so she had one to use instantly. I then received an email saying the bag wasn't able to be repaired and told i had a voucher to uses at this store only... I didn't want a credit note i needed my money back to compensate the new bag i had to purchase. I felt very cheated and let down by the company My Fox bag. I paid £85 for a bag that was defective and am now stuck with a voucher and extremely out of pocket. I advise people to avoid purchasing from here. The customer service team are very unhelpful and lack any compassion towards its customers. I always believe a companies true colours a shown when a problem needs addressing!

19 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is a lovely shop selling high end bags

This is a lovely shop selling high end bags, such as Fjällräven Kånken and clothing. I bought gifts for my son, who was very happy too. The price was excellent, everything arrived beautifully packaged and quickly. Very pleased with the experience. I can recommend and would buy from My Fox bag again.

21 augusti 2025
Omdöme utan inbjudan
Logotyp för My Fox Bag

Svar från My Fox Bag

We appreciate your kind words! Thanks so much for the 5 star review. - My Fox Bag

Betygsatt 1 av 5 stjärnor

Their email is constantly full. No refund. Credit card issuer returned the money.

Their email is constantly full. Could not get the promised refund. I had to turn behalf credit card issuer to get money back. They did not have the product at all that I bough from webshop.

23 oktober 2025
Logotyp för My Fox Bag

Svar från My Fox Bag

Hello Timothy,

Thank you for your honest feedback, we’re very sorry to hear about your experience.

We can confirm that a refund was issued to you on Friday. Please allow 3–5 working days for the funds to appear in your account.

We’ve also reached out directly in case you’re still experiencing any issues contacting us or require further assistance.

Once again, we sincerely apologise for the inconvenience caused and appreciate your patience and understanding.. - My Fox Bag

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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