Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Se mer
I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Se mer
I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Se mer
Företaget har svarat
Företagsinformation
Om Opticsonline
Informationen kommer från olika externa källor
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Kontaktuppgifter
11 Al Maktoum Hospital Road, Baniyas Square, Dubai, Förenade Arabemiraten
- +97142274769
- infinityfzc@gmail.com
- opticsonline.ae
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect service
good & quick service
Wrong Delivery Address
The package was delivered to the completely wrong address and luckily the owner decided to drop off to me at my location.
Deliveries need to be accurate at all times and not left to inexperienced delivery drivers.
Not very impressed.....

Svar från Opticsonline
Simple quick & easy!
Simple quick & easy!
just love the ease of process, quick delivery, and free gifts!
definitely my repeat order!
I loved ordering from you guys
Not good trust
Not good trust - No communication, Not a new product, suspected mix of fronted websites for a single warehouse - here is my experience. I ordered sunglasses to which they state you will get a tracking # for international orders. No tracking was provided or retrievable on their website, and 3 emails asking went ignored. Only until a refund request was made did they respond with a DHL # for me to discover it was being held almost a week for pending duty. The order was also shipped from a Mazda showroom in Dubai.
On product examination out of the box it was clear the glasses have been handled enough to show a lot of scratches/chips in the resin finish from being opened and closed many times, possibly as a demo model or a return. Also one arm was clearly stretched outwards more and a bracket for the arm is bent out where on the other side the bracket is flush.
I sent them pictures and asked for a solution, again no reply. Furthermore, I suspect the website is paired with GulfOptic, another Dubai "store" that claims rep. from 1960s, that shares the same inventory and text content and showed the same pair was out of stock after ordering off OpticsOnline.
Good quality and fast delivery!
The service was excellent
The service was excellent! I really appreciated fast delivery and good packaging; and was pleasantly surprised with a complimentary liquid. Next time will order again from this website. Thank you so much!
Fast Service
Fast Service. They made sure to inform me before making the delivery and gave me all the necessary information. Very friendly and professional. packaging of the products was well done.
5 stars service
My excellent experience with Opticsonline is about 2 years. It's always the best choice of contact lenses and best price for them. Special thank you to Faheem for his professional support and arranging the fastest delivery ever!
Excellent service
Faheem was very helpful throughout my journey from order, purchase, and delivery. I felt additional value on top of good products you sell, a very good service.
delivery problem
your company have an issue in delivery i will think twice before buy any item next time..i hope you will find a solution for that
We are very satisfied about quality of…
We are very satisfied about quality of the glasses. Very rapid delivery ! Thank you
Will definitely use again
Will definitely use again! Thanks for quickly sending the order and correctly...
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