Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Se mer
I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Se mer
I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Se mer
Företaget har svarat
Företagsinformation
Om Opticsonline
Informationen kommer från olika externa källor
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Kontaktuppgifter
11 Al Maktoum Hospital Road, Baniyas Square, Dubai, Förenade Arabemiraten
- +97142274769
- infinityfzc@gmail.com
- opticsonline.ae
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They don’t deliver to their commitment
They don’t deliver to their commitment
Very hard to reach and no answer on their business WhatsApp account or email
Great prices
Fast Delivery, Great Price
Great selection, lowest price, and quick delivery. I got a great deal on my contacts and they were delivered quickly.
Never again
I had such a bad experience. The website doesn't offer a phone number to call, except a number that's connected to WhatsApp. Took the WhatsApp agent 2 days on average to answer my messages, that's if they were answered in the first place.
I ordered two items, was told one was in stock and the other needed to be shipped and it would take 4-6 weeks. The shipment actually took 8 weeks.
The item that was in stock was delivered to the wrong address after 10 days of placing the order, and it took a week to get it to me - obviously because no one answers emails or WhatsApp messages.
Order not delivered and got the 'order completed' email.
I made an order on the 10th of November, a one day delivery order, got the email that my order is completed but I never receive it, none called and I know nothing about it.
OF course the customer service is off now and tomorrow is Friday and I have to wait till Saturday to figure out what happened to my order.
I am so happy to use your Online shop…
I am so happy to use your Online shop Ii found my requested product and could buy it very easy.
Delivery service was also good and fast.
Delay in delivery
Great...i always choose optics online…
Great...i always choose optics online ,but i prefer them to replace the free contact lens solution with bio true solution ..

Svar från Opticsonline
I got my order and very happy with…
I got my order and very happy with them. I will order again but delivery a day or 2 days after order pls. Thanks
Very happy with their service
Very happy with their service. Mr. Fahim, made sure that I get the lens on time as i had travel plans.
I was searching for lens to buy
I was searching for lens to buy. Then is message optics online through WhatsApp. The person gave me a good suggestions. Then I ordered the lens. I received it today it's perfect for me.. Thank you so much...
Wonderful experience
Wonderful experience, they helped with a delivery within just a few hours, which typically requires at least few days. Faheem made a big difference. Thanks!

Svar från Opticsonline
A Very Deceptive Reply By Optics Online
I note that Optics Online has responded to their mistake & acknowledge that I requested assistance via e-mail with my prescription. But then TWIST THE TRUTH, unfortunately. They advise no order number was given, REALLY !! How could I give an order number if I had not ordered the glasses yet, WOW !!! The e-mail advice received by their employees (in writing) was clearly incorrect, as I ordered EXACTLY as I was advised. ALL I am requesting is for Optics Online to behave professionally and not respond with misleading truth twisting comments to a genuine complaint. Please supply the glasses as ordered, or please offer a full refund.
Best prices I found in the UAE and…
Best prices I found in the UAE and super fast delivery!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.





