Opticsonline Omdömen 260

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.

Betygsatt 5 av 5 stjärnor

I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Se mer

Betygsatt 5 av 5 stjärnor

I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Se mer

Betygsatt 5 av 5 stjärnor

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Se mer

Företaget har svarat

Företagsinformation

  1. Solglasögonbutik
  2. Leverantör av kontaktlinser
  3. Optikgrossist

Om Opticsonline

Informationen kommer från olika externa källor

WHY OPTICSONLINE

Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.

OPTICSONLINE COLLECTIONS

Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.

FAST DELIVERY

Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.

CUSTOMER SATISFACTION

Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Never again

I had such a bad experience. The website doesn't offer a phone number to call, except a number that's connected to WhatsApp. Took the WhatsApp agent 2 days on average to answer my messages, that's if they were answered in the first place.

I ordered two items, was told one was in stock and the other needed to be shipped and it would take 4-6 weeks. The shipment actually took 8 weeks.

The item that was in stock was delivered to the wrong address after 10 days of placing the order, and it took a week to get it to me - obviously because no one answers emails or WhatsApp messages.

29 november 2021
Betygsatt 1 av 5 stjärnor

Order not delivered and got the 'order completed' email.

I made an order on the 10th of November, a one day delivery order, got the email that my order is completed but I never receive it, none called and I know nothing about it.
OF course the customer service is off now and tomorrow is Friday and I have to wait till Saturday to figure out what happened to my order.

11 november 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great...i always choose optics online…

Great...i always choose optics online ,but i prefer them to replace the free contact lens solution with bio true solution ..

19 september 2021
Logotyp för Opticsonline

Svar från Opticsonline

Dear Sajith

Thank you for your review.

We greatly appreciate your kind feedback.

Our customer's feedback is essential for OpticsOnline to grow and improve our services and the company.

If there's anything we can improve on, please do not hesitate to contact us on phone number: +971 52 644 7865 or by sending an email to info@opticsonline.ae

Kind regards,

Betygsatt 5 av 5 stjärnor

I was searching for lens to buy

I was searching for lens to buy. Then is message optics online through WhatsApp. The person gave me a good suggestions. Then I ordered the lens. I received it today it's perfect for me.. Thank you so much...

3 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful experience

Wonderful experience, they helped with a delivery within just a few hours, which typically requires at least few days. Faheem made a big difference. Thanks!

3 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

There website doesn't work

There website doesn't work, at all they keep saying tmrw tmrw

26 juni 2021
Logotyp för Opticsonline

Svar från Opticsonline

Dear Edwin Atwebembire
you have rescheduled your order twice .order was out for delivery for one week order was returned by the delivery team- you didn't accept your order

Betygsatt 1 av 5 stjärnor

A Very Deceptive Reply By Optics Online

I note that Optics Online has responded to their mistake & acknowledge that I requested assistance via e-mail with my prescription. But then TWIST THE TRUTH, unfortunately. They advise no order number was given, REALLY !! How could I give an order number if I had not ordered the glasses yet, WOW !!! The e-mail advice received by their employees (in writing) was clearly incorrect, as I ordered EXACTLY as I was advised. ALL I am requesting is for Optics Online to behave professionally and not respond with misleading truth twisting comments to a genuine complaint. Please supply the glasses as ordered, or please offer a full refund.

15 juni 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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