I was having problems updating my cars registration. So I went on to One Directs "live chat" and I was answered almost immediately by the very helpful Abbie! Abbie was very helpful & guided me through... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was very difficult to start a life chat on the portal, but after some navigation through other Web sites I finally managed to speak to Abbie who was very helpful and solved my problem. I would give... Se mer
Don't really write many of these reviews but making an exception due to the excellent service received, cannot fault the service and assistance I received on a CHAT session with a lady called Abbie. I... Se mer
Perfect experience from Shanice who quickly answered my question and gave me good advice as to how else I might meet my need. Although I wasn't able to get what I needed, the whole process worked wel... Se mer
Företagsinformation
Skrivet av företaget
At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.
Kontaktuppgifter
Storbritannien
- onedirectinsurance.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Updating my policy - thank you Shanice!
Shanice was excellent in helping me to update my policy today huge shoutout to her she is a credit to OneCall
Spoke to Shanice today who did a…
Spoke to Shanice today who did a wonderful job in guiding me through my changing vehicle policy, thank you Shanice
Very quick and efficient service from…
Very quick and efficient service from Shanice.
Thank you
Easy to deal with
Shanice, dealt with my enquiry in a fast and efficient manner.
I was having difficulty in setting up…
I was having difficulty in setting up my car policy ,Shanice was so very helpful and patient,well done
I couldn't believe how easy it was to…
I couldn't believe how easy it was to get qoute on new car take the private plate of and change it was unbelievable. I would highly recommend this company very very good service
Shanice was very helpful to me changing…
Shanice was very helpful to me changing my direct debit start date shanice has been very helpful everytime I've got in touch shanice keep up the good work
Sounds absolutely Awful
Sounds absolutely Awful. I was given a Low quote because the actual Excess was well over£3000 pounds!!!. How on earth can an insurance company get away with this ... I have a two year old car so it's worth a lot more that 3Grand. This lot should be shown the Door in my opinion. Terrible 😔
Fantastic service
Fantastic service and very accommodating of our circumstances and situation
Shanice helped online
Shanice helped online. Online chat was a little slow, but my cancellation due to selling my car was processed in less than 5 minutes 👍
First time using one direct online…
First time using one direct online services.
I found Shanice very prompt and efficient
Shanice was very helpful with the…
Shanice was very helpful with the questions that i asked
I had a problem with changing my policy…
I had a problem with changing my policy and jack helped me from start to finish Thank you Jack great job
All the best
Graham
I had difficulty editing my policy on…
I had difficulty editing my policy on line and started a chat with Jack A Who very quickly sorted my issue out
in double quick time.
Great service
Just set up new policy & Jack was absolutely brilliant, fast and efficient in helping me, thanks Jack x
Registration number change
Shanice B Via the live Chat Sorted out my request very efficiently. i am very happy with her service.
The experience has been great
The experience has been great! Service was superb from Jack, who made everything clear in communicating so thank you again!
I have just had a really good…
I have just had a really good experience online with chanice, so helpful and experienced with my enquiries, made my task so much easier talking with her that nothing fazed my judgement making my decision, one again thank you Chanice.
So far so good
So far so good – whenever I've had an issue, Shanice B has been on chat and solve things QUICKLY. I thought I'd be on chat for ours, but Shanice B is super quick at resolving issues. Very happy, no complaints.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








