I purchased 3 cards, (the basic version). On the positive side, the cards seem to work well, and over the few weeks I've had them, they are easy to locate using the Google Find Hub App. So for tha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Slow your horses.The shopping experience,is just that a shopping experience. My concern is the the fysical experience of holding the Card in my hand,so I’ll be back. Yours truly Mats. K.
Företaget har svarat
Would have been 5 stars, except for all the additional offers. Simply want to make the original purchase and leave without having to navigate a plethora of add-ons.
Företaget har svarat
There's always room for improvement. Great service but it would be nice if they could give customers a estimated time the product would appear at their doorstep.
Företaget har svarat
4,2
Bra
69 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Suspicious Issues
Despite trust somewhat erroded by the upselling attempts after ordering, but before tracking was available before delivery, I have received the product from China. I was able to set it up quite easily. It seems to work well.
22 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Fergus,
What you’ve described would absolutely give me pause as well, especially the aggressive upselling, the issues with the tracking links, and the calls you didn’t ask for. That’s not the type of experience I want anyone to have with Ondrela.
I want to personally look into what’s going on with your order, the tracking information, and the phone contact you’ve received so far. To help me investigate this properly, I've sent you a request for some additional information through Trustpilot, and you're welcome to reply directly there.
Please contact me directly through https://ondrela.com/contact-2 so I can privately review your case and personally help resolve this for you as quickly as possible. When reaching out, please use the subject line: Trustpilot - Ondrela
Please reference this review when contacting us so I can prioritize your case immediately.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Joshua,
Reading your review really made my day. I’m glad to hear you had a great experience with Ondrela and that everything went smoothly for you.
I genuinely appreciate you taking a moment to share this and highlight your positive experience—it encourages me to keep focusing on every detail of the service we provide.
Thank you for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Really good product ideas. Lengthy process to complete order; hopeful for performance matching the claims.
I must say up front that I think the product being sold is likely to be a valuable item in my and my wife’s hectic life. Also, more than one of the peripheral items could add to the benefits. My discomfort is that it felt like I might have to purchase so many more items beyond the tracker card I would be on the site for 24 hours. That is somewhat exaggerated admittedly, however the Company hooks you with what may well be a great consumer asset. Then once on their website, immediately after placing an order for the card-tracker, another ancillary item is offered; an improved battery which most folks will order. Then, another accessory that you can’t live without, and then…you get the pattern.
The hook is the credit card-sized radio frequency (rf) tracker. Conveniently it fits in a slot of your wallet or purse (or wherever you could place it) allowing you to locate your wallet or purse if misplaced. I can legitimately say I am willing and glad to pay for a well-designed functional tracker that works with Android or iOS. Surely you know that the panic I have experienced on the few occasions my wallet was not where it should be; my life is OVER if I don’t find my wallet ASAP! This device will “connect” wirelessly to your mobile phone and pinpoint the location of your wallet/purse (as long as this card is inside). Theoretically I will never have to experience that dread and panic again. There has to be a power supply (battery) and for the card to be super thin you would need a
More efficient tracking chip, right? How about when you are traveling on business or pleasure, ever misplace/lose your carry-on or backpack? A hang-tag transmitter would provide peace of mind by being “connected” to your mobile phone. And not to overlook protection of your investment in these marvelous bits of technology - an extended warranty with claims being paid easily when one stops working is common sense.
It sounds like I am being highly critical of this Company’s pursuit of my hard-earned dollars; clearly I think the process should be streamlined. Suggestion: Try making one or two (maybe 3) package deals that bundle some of the several accessories instead of the oft repeated “But wait! There’s MORE!” for each and every
optional purchase one-by-one. Tedious is a fine description of how this Company approaches their online selling process. If these items turn out to perform as described I will gladly come back and applaud their offerings and say how valuable they are in an active persons’ life. I’m crossing my fingers - would you do the same?
23 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Lyn,
I really appreciate how thoughtfully you described your experience and how clearly you can see the potential value of the tracker in your and your wife’s day-to-day life. That peace of mind you mentioned when it comes to wallets, bags, and travel is exactly what this type of product is designed for, and I’m glad that side of it resonated with you.
I also hear you on the way the additional items are presented on the website. Feeling like you’re being walked through too many “one more thing” offers can make the process feel longer and more tedious than it needs to be, even when the accessories themselves are genuinely useful. Your suggestion about offering clearer, more streamlined bundles instead of multiple separate prompts is very sensible, and it’s the kind of specific, practical input I pay close attention to.
I’m grateful you took the time to share both what you like and what you’d like to see done differently. I hope the tracker and any accessories you chose prove to be as helpful in your busy life as you’re expecting, and I’d be very glad to welcome you back if you decide to update your experience later on.
Best regards,
Janis Torres
Ondrela Customer Care Manager
ok let's wait and see
21 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Jim,
Thank you for taking the time to leave us a 5-star review. I'm really glad to hear your first impression has been a positive one.
I truly appreciate you sharing your experience so far. I hope Ondrela continues to meet your expectations in the weeks ahead.
Thank you again for choosing Ondrela. We’re grateful to have you with us.
Best regards,
Janis Torres
Ondrela Customer Care Manager
great great great best ever
20 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Hawkman,
Thank you for your wonderful review and for choosing Ondrela.
We sincerely appreciate your kind words. It is truly rewarding to know that your experience has been so positive and that you consider it the best ever. Feedback like yours is incredibly meaningful to our team and motivates us to continue providing the highest level of service.
We hope your product meets your expectations, and if you ever have any questions or require assistance, we will be more than happy to help.
Thank you once again for your support. We hope you have a wonderful day!
Ondrela Customer Manager
Easy to buy.
17 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Charles,
Thank you for taking the time to share your feedback and for choosing Ondrela.
We are delighted to hear that you found the purchasing process easy and straightforward. We strive to make every step of the shopping experience as smooth and convenient as possible, so it is wonderful to know we met your expectations.
We hope you will be just as pleased with your order once it arrives. If you have any questions or need any assistance at any stage, our team will be more than happy to help.
Thank you once again for your support. We hope you have a wonderful day!
Ondrela Customer Manager
Svar från Ondrela
Hi Mr. Herd,
Thank you for your kind review and for choosing Ondrela. We're delighted to hear that our marketing made a great first impression and that you're looking forward to receiving your product. We truly hope it lives up to your expectations.
If you have any questions or need any assistance along the way, please don't hesitate to contact us through our contact form: https://ondrela.com/contact-2
Thank you again for your support. We hope you have a wonderful day!
Ondrela Customer Manager
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