I purchased 3 cards, (the basic version). On the positive side, the cards seem to work well, and over the few weeks I've had them, they are easy to locate using the Google Find Hub App. So for tha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Slow your horses.The shopping experience,is just that a shopping experience. My concern is the the fysical experience of holding the Card in my hand,so I’ll be back. Yours truly Mats. K.
Företaget har svarat
Would have been 5 stars, except for all the additional offers. Simply want to make the original purchase and leave without having to navigate a plethora of add-ons.
Företaget har svarat
There's always room for improvement. Great service but it would be nice if they could give customers a estimated time the product would appear at their doorstep.
Företaget har svarat
4,2
Bra
69 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
good I guess
6 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Chris,
I appreciate you sharing your thoughts and giving Ondrela 4 stars. It’s good to hear things went well overall, even if it sounds like there’s still a bit of room for us to impress you more next time.
Thanks again for taking a moment to leave a review and for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Easy to order
Easy to order, no complicated forms to complete. I like the fact that it looks like an ordinary credit card.
8 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Tom,
I’m really glad to hear that ordering was straightforward for you and that you didn’t have to deal with any complicated forms – that’s exactly the kind of experience I want our customers to have. It’s also great to know you like that it looks just like an ordinary credit card; that discreet design is something many customers appreciate, so I’m pleased it works well for you too.
Thank you for taking a moment to share your experience and for the 5-star review.
Best regards,
Janis Torres
Ondrela Customer Care Manager
N/A this is really annoying to have to…
N/A this is really annoying to have to do this
7 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Natalie,
I hear your frustration, and I’m sorry that leaving a review felt like a nuisance rather than something quick and simple. That’s not the kind of experience I want anyone to have when sharing their thoughts about Ondrela.
I really do appreciate that, despite this annoyance, you still took the time to leave a rating. It gives me a chance to see where things around the review process could feel smoother and less burdensome in the future.
Thank you again for sticking with it and sharing your reaction.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hallo Klaus-Dieter,
es freut mich wirklich zu hören, dass du mit der Beratung so zufrieden warst. Genau so soll sich der Kontakt mit Ondrela anfühlen – kompetent, klar und hilfreich.
Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrung hier zu teilen. Dein positives Feedback motiviert mich und das gesamte Team sehr.
Beste Grüße,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Benjamin,
Reading your review really made my day – succinct, simple, and very clear indeed, just like you described. It’s great to hear that your experience with Ondrela came across that way for you.
I’m genuinely glad you took a moment to share this, as it encourages me to keep things straightforward and smooth for our customers.
Thank you again for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Theresa,
It’s great to hear that everything went fast and smoothly for you—that’s exactly the kind of start I want our customers to have. I hope the product fully lives up to your expectations now that you’re putting it to use.
I really appreciate you sharing your first impression and the 5-star rating.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Did not like the up selling add ons
Did not like the up selling add ons
Should pur it all on the table to start
Tom
7 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Tom,
I appreciate you sharing this so openly. Upselling and add-ons can feel frustrating when they’re not as clear and upfront as you’d expect, and I can see why that left you with a mixed impression.
I personally take this kind of feedback seriously, because the purchase journey should feel transparent from the very beginning, not like you’re discovering things as you go.
Thank you for taking the time to leave your review and for being honest about your experience – it really helps me see where I can refine how things are presented.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Quick and easy
7 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Olivier,
I’m really glad to hear that everything felt quick and easy for you – that’s exactly the kind of experience I want our customers to have with Ondrela.
Thank you for taking a moment to share your review and for rating us 4 stars, it really helps and means a lot.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Great responsive company
6 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Kent,
It’s really great to hear that you’ve found Ondrela to be responsive. That’s exactly the kind of experience I want our customers to have at every step.
I appreciate you taking a moment to share this and for rating us 5 stars.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Didn't like the the add products.
Didn't like the the add products.
6 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Brent,
I’m glad you felt your experience with Ondrela was strong enough to leave a 4-star review. That really means a lot.
I hear you about not liking the add-on products. Whether it’s how they’re presented or how relevant they feel, that kind of detail matters to me because it shapes how comfortable you feel when shopping with us.
Thank you for taking a moment to share this—it helps me see where the overall experience can be cleaner and more focused.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Product works well.
29 juli 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Robert,
It’s great to hear that the product is working well for you. I really appreciate you taking a moment to share that and leave a 5-star review.
Thank you for choosing Ondrela and for your support.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Judy,
I’m glad to hear the checkout itself felt easy for you—that’s exactly how I want the process to be.
I also hear you on the number of extra offers you saw along the way. Even if they’re meant to be helpful options, too many can start to feel a bit much, and your comment is a useful reminder for me to keep that more balanced.
Thank you for sharing your experience and for the 4-star review—I really appreciate you choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Ian,
It’s great to hear that you found everything easy to complete. That’s exactly the kind of smooth experience I want our customers to have with Ondrela.
I really appreciate you sharing this and giving us a 5-star review.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Easy purchase
5 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Steve,
I’m really glad to hear your purchase went smoothly and that the process felt easy for you—that’s exactly the kind of experience I want our customers to have with Ondrela.
Thank you for taking a moment to share your review and for choosing us.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Charger must be ordered and paid for separately
The ordering was straight forward but no mention of needing a charger when seeing the card and and only later in the ordering process. So the price shown does not include a charger
5 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Ian,
I’m glad to hear the ordering itself felt straightforward for you, and I really appreciate you pointing out the part about the charger only being mentioned later in the process. Pricing clarity is something I care a lot about, so your comment about how this comes across on the card versus during checkout is very valuable for me to review with the team.
Thank you for taking the time to share a balanced review and for giving Ondrela a try.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Easy to order
5 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Fred,
I’m really glad to hear that you found it easy to place your order with Ondrela. That’s exactly the kind of smooth experience I want our customers to have.
Thanks for taking a moment to share this and for rating us 4 stars.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Svar från Ondrela
Hi Susan,
I’m glad to see your overall experience with Ondrela was positive and that it led to a 4-star review.
I hear you about the added offers feeling annoying — that kind of feedback is really helpful for me to understand how our checkout and communication can feel on your side, not just how we intend it to work. I’ll be keeping this in mind as I look at how we present optional offers in the future.
Thank you for taking a moment to share your thoughts and for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Slow your horses.The shopping…
Slow your horses.The shopping experience,is just that
a shopping experience.
My concern is the the fysical experience of holding the
Card in my hand,so I’ll be back.
Yours truly Mats. K.
4 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Mats,
I really appreciate you taking the time to share this and for the 5-star rating. It’s interesting to read how you separate the online shopping experience from the real, “in-hand” feeling of the card itself – that physical impression is exactly what I want to live up to when you come back to try it.
It means a lot that you’re open to returning to experience the product more fully, and I hope it meets the expectations you clearly have in mind.
Warm regards,
Janis Torres
Ondrela Customer Care Manager
Very easy to use.
4 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi there,
I’m really glad to hear you found everything very easy to use—that’s exactly the kind of experience I want our customers to have with Ondrela.
It means a lot that you took a moment to leave a 5-star review and share this.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Always room for improvement!
There's always room for improvement. Great service but it would be nice if they could give customers a estimated time the product would appear at their doorstep.
4 augusti 2026
Omdöme utan inbjudan
Svar från Ondrela
Hi Robert,
I’m really glad to hear you’re happy with the service overall and felt it deserved a 4-star review.
I also appreciate you calling out the lack of a clear delivery time estimate. Knowing roughly when a product will arrive can make the whole experience feel much smoother, and feedback like yours helps me see where the journey can still be improved.
Thank you for taking a moment to share your thoughts and for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.