This was my first order from Omegawalk. The customer service was top-notch, and the staff was very helpful. The size I ordered turned out to be quite small, and after contacting Omegawalk, they o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have found omega walk very kind and helpful i ordered 2 pair of shoes 1 pair fits perfect the second pair were to tight. I contacted them they arrange a free replacement. I did not need to return... Se mer
Really happy with the way Omega Walk handled my issue. I bought a pair of shoes, but unfortunately they didn’t fit me properly. I contacted them, and they were very understanding and offered me a... Se mer
Everything was off. Size was way smaller than the "normal". I would give 1 star if I could. Customer service was fast to respond but were not helpful. Offered me only 30 percent of my full price to... Se mer
Företagsinformation
Skrivet av företaget
Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
Kontaktuppgifter
Singapore
- help@omegawalk.com
- omegawalk.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 1 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They answered my questionquick
They answered my questionquick. THANK YOU
Generally good
Sizing runs small and allow plenty of time for shipping but customer service was great when I asked for an exchange for sizing.
The trainers I ordered were too small…
The trainers I ordered were too small and the customer service was amazing. The trainers look amazing and feel so comfy when I’m on my feet all day.
Brilliant customer service
Brilliant customer service, easy process if your shoes aren’t the right size. Shoe quality looks great!
AVOID. SCAMMERS. Small, and difficult to get a refund.
These shoes are small, much smaller than the UK size.
They have obstructed giving a refund and after several emails they have still not provided the return address and they are saying I have to pay international return postage fees, they haven't clarified what those are either.
Have been asked to provide photographs and prove the reasons I have stated for wanting a return - which is against legislation as legally I have a right to return and request a refund simply if I don't like the item! Have done this and still no refund just more emails, I feel this is to cause inconvenience in the hope I will stop trying to get a refund. I have been clear they need to refund it or I will be taking further action.
Latest update 30th July: they have finally refunded £30 of the £35.65 cost. So a refund has been given but only after a lot of hassle. I won’t be buying anything from them again.
The size I ordered was too small
The size I ordered was too small, this company responded immediately to say they would ship another pair in a bigger size. The shoes were comfortable and the insert gave good support to my fallen arches. Looking forward to receiving my correct size soon.
Great experience
Hi, my experience was great and they will respond back in a good timely manner. I appreciate everything great job.
My Noveras feel so comfy and have a…
My Noveras feel so comfy and have a cool retro look. I had some order difficulties but their customer service was quick to make things right.
Great quality
I ordered the Ortho Balance shoes and I am very happy with my purchase. The shoes are lightweight and comfortable. On top of that, the shoes came within a week of ordering. When I had sizing issues, customer service was quick and easy to communicate with. I would buy from them again
Excellent customer service
Very stylish
Very stylish, supportive material and great customer service.
Very great service!
Don’t waste your money
Don’t waste your money! I’ve ordered the trainers and it’s pure plastic. Not comfortable at all for 12hours shifts on your feet all day! Miss representing as a company based in the UK. They are based in China. False advertising. I can’t seem to return them for a refund as no emails gets answered.
I was very pleased with the shoes I…
I was very pleased with the shoes I bought. Will purchase again and try other selections. I can take longer walks now and stand for hours feeling great comfort.
If I could give no stars I would
If I could give no stars I would. I ordered two pairs of shoes from their site. I waited almost a month before getting any notification about my shoes. When I finally did, I tracked my order and it was still in Texas at that moment. I emailed omegawalk about why my order is taking so long. That it’s been about a month and I still haven’t received my order. After two days I finally got a reply stating that my order was delivered to my mailbox a few days prior. When I looked at the tracking on my order, the whole tracking information had changed. Now it showed that it was never in Texas and had apparently went through California and was “delivered to my mailbox”. I emailed them again stating that I had never received my order and asked why the shipping and tracking information had changed? I never got an answer to that but they emailed me to contact my post office because on their end now it showed it was delivered. I did just that and called my post office. They told me that the tracking and order numbers were invalid and did not exist, that it was possible the order wasn’t sent yet. I then emailed omega walk back about this and have yet to receive any information as to what actually happed to my order. I have asked for a refund multiple times and have been ignored by them. Mind you, I even bought shipping protection on my order to guarantee that I would receive my order. This company is a complete scam. I would not recommend them to even my worst enemy!
I love the product that I received
I love the product that I received, my wife is so happy.
Just the sizing chart was a bit confusing but other than that 10/10 will recommend.
Thanks Omega Walk, looking forward to ordering more from you.
The shoes were very comfortable and…
The shoes were very comfortable and doesn’t even feel that your wearing them.so light weight I loved it
Very helpful when I needed to make an…
Very helpful when I needed to make an exchange for a larger size.
AVOID !!!
Shoes are fake make and not close to any mentioned brand. They will send it to you and offer 30% return if u keep it. I have ended with bad ankle and back pain after 2 occasions of wearing. AVOID AT ANY COSTS !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








