This was my first order from Omegawalk. The customer service was top-notch, and the staff was very helpful. The size I ordered turned out to be quite small, and after contacting Omegawalk, they o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have found omega walk very kind and helpful i ordered 2 pair of shoes 1 pair fits perfect the second pair were to tight. I contacted them they arrange a free replacement. I did not need to return... Se mer
Really happy with the way Omega Walk handled my issue. I bought a pair of shoes, but unfortunately they didn’t fit me properly. I contacted them, and they were very understanding and offered me a... Se mer
Everything was off. Size was way smaller than the "normal". I would give 1 star if I could. Customer service was fast to respond but were not helpful. Offered me only 30 percent of my full price to... Se mer
Företagsinformation
Skrivet av företaget
Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
Kontaktuppgifter
Singapore
- help@omegawalk.com
- omegawalk.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 1 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing quality and great customer…
Amazing quality and great customer service!!
Not what it’s made out to be
Not what it’s made out to be. These trainers came from China, are poor quality for the price, no heel support & very thin soles. Would not recommend.
Amazing quality
Amazing quality, and amazing customer service, extremely helpful, efficient and great communication.
Wrong size
The size I ordered is too small, and customer service has been responsive and very helpful. In the works of getting the correct size, and am satisfied with the service and purchase.
I bought couple of days ago it is…
I bought couple of days ago it is really nice quality also comfortable and lightweight which I was looking for. I also impressed their customer service .
A+ cust service & product
Great customer service and great product. The shoes didn't quite work for my foot shape (which is highly irregular) but they are very sturdy shoes with a comfortable upper and solid supporting sole, arch and ankle. Very easy to slip on & off quickly and super cute. I adore the lavender, very stylish. These are great shoes for work, casual dress or play.
Great brand!
Super comfortable shoes! I ordered the wrong size, and they are super transparent on refunds and or exchanges. I would love to keep purchasing from omega walk!
Excellent customer service
Excellent customer service. Really communicative and willing to go above and beyond to ensure I was happy with my purchase!! Would highly recommend.
First time customer
First time customer.
I received my initial order from Omegawalk on 15/7/26 only to find the fit was slightly on the small size. I contacted their customer support team and received a prompt reply. The team offered me options to resolve my issue. I await my replacement shoes when I will be able to update my experience once I have worn the shoes. To date I can only praise the customer service I've received.
Not worth the 2 week wait
Not worth the 2 week wait! Cheap trainers with cheap insoles in them.
Very hard sole with no cushioning or arch support. Only managed wearing for 30 mins before having to take them off!
These shoes are amazing
These shoes are amazing. I always have heel pain when I walk but the pain is gone with these shoes. I would highly recommend!!
Great customer service and love the shoes
Very responsive customer service and very easy to reach. I really like the look of the shoes, but needed to get a different size and they were so helpful in having me get the size I needed. I can't think of another company that has this good of customer service. I will continue to buy from Omegawalk.
Easy choice
I'm going to start with the shoes I bought from Omegawalk. Ortho Walk perfect for long walks, comfortable, light and so far durable 5*
Customer Service, excellent. Their response is very quick and professional, listen to your requests and happy to help, 5*.
Would definitely buy again and will recommend to anyone who's looking to find the right walking shoes.
Ordered shoes from this company but…
Ordered shoes from this company but they ran too small, customer service helped by giving me options of exchanged/ partial refund or for me to ship it back to them. They also offered for another bigger size replacement to be shipped out which i took and i am excited to see how they feel and how comfortable they will be when walking in!
False advertisement .Do not buy from…
False advertisement .Do not buy from them .****Scam Alert***
Omegawalk responded quickly to my…
Omegawalk responded quickly to my request in exchange for a pair of shoes that did not fit correctly from their company. Despite Omegawalk not having a direct contact phone # for customer support Omega's response via email was promptly returned and efficient. Omegawalk answerd my questions and the company followed up with a viable solution that was a win for my situation. Thank you Omegawalk..
Slow postage and poor refund policy
Slow postage and poor refund policy.
The shoes that arrived looked like a cheep version of the ones that I ordered. It took 3 weeks for them to ship from China and when I asked to return because of the poor quality, I was advised that I would have to pay shipping and there would be a 15% 'restocking' charge. I would not recommend buying from this company.
My package got lost in the email
My package got lost in the email, and omegaWalk made it their mission to get back to me on timely fashion and they did weekly checks in with me about the lost package and also recommended ways I can help locate the missing package. Thank you Omegawalk for your quick response and support! Definitely would buy from you again.
Very great customer service
Very great customer service! I ordered a size too small and reached out for support. Susan quickly responded and provided me with the steps on how to get a bigger size. The cushion of the shoes are super soft, I can’t wait to get my correct size and walk in them !!
Muy comodos me quedaron justos y rapido…
Muy comodos me quedaron justos y rapido me comunique y su servicio ql cliente ha sido muy efectivo amable y de rapida accion me cambiaron el size sin problema los recomiendo 200%
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








