Olivia May Ltd Omdömen 

634
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Items packaged well. Easy to order. Quick delivery. Good customer service. Excellent clothes. I am always very pleased with my purchases. Thank you

Betygsatt 5 av 5 stjärnor

The large access to high end diverse fashion design companies that Olivia May engages with is extraordinary. High quality service from staff has been the constant. There is immediate response to ord... Se mer

Betygsatt 1 av 5 stjärnor

I received my order for earrings and when they arrived was so dissapointed. The quality of them was poor , considering they were advertised at over £100 and on offer for £19.99 thought they would... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... Se mer

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

634 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(634)

76 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I was really surprised...

I was really surprised as Olivia May has the best prices for the brands I love!
I enjoyed everything in the process of choosing things I like from wide variety, checking out and waiting for a really short time before receiving my order.
Highly recommend!

26 december 2024
Betygsatt 1 av 5 stjärnor

Additional Import fees

Additional Import fees - Be aware

Olivia May deliberately withheld information that the US charges an import fee for an order of 800 USD and over.
On contacting them, I was informed that they do not add this comment of additional charges which are about 15% of the value of the package, as this is a US policy. Disappointing as they were aware and withheld information.

Have not needed to pay import fees with other companies.

They use DHL which also incurs fees if you need to return an item.

All in all a disappointment

7 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ik krijg geen retour label van ze, ze reageren niet

Ik schrijf nooit reviews maar deze keer ga ik het wel doen. Ik had een jumpsuit/pak besteld van deze site. Ik kreeg het pakketje binnen en het leek voor geen meter op het pak dat je op de site ziet. Vervolgens wou ik het retourneren, en dit gaat via de mail. Dus ik een mail schrijven, of vijf. Ik heb na drie weken nog steeds geen reactie van een retour label. Er staat geen telefoonnummer op de site dus je kunt alleen via de mail contact met ze leggen, maar ze reageren niet dus ik ben mijn 50 euro kwijt :)

7 januari 2025
Omdöme utan inbjudan
Logotyp för Olivia May Ltd

Svar från Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Betygsatt 1 av 5 stjärnor

I ordered a jumpsuit weeks and weeks…

I ordered a jumpsuit weeks and weeks ago which I have not received. They replied to my first two emails eventually saying it is on its way. Since then nothing. They won’t reply to me! This was not a cheap item either. The tracking they sent me has not been updated since the day it was supposedly shipped. Be very careful when ordering!

6 november 2024
Omdöme utan inbjudan
Logotyp för Olivia May Ltd

Svar från Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Betygsatt 1 av 5 stjärnor

Customer service is disgusting

Customer service is disgusting. I ordered a dress was too big so I was asked to pay almost £9.39 to exchange it which I think is expensive anyway paid it no problem. 2 weeks later still waiting on the dress and now my party has been and gone for that price it should have been next day delivery. They said they can give me a refund on the postage and all they said was sorry. Fuming us an understatement!!!!!!

1 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Nightmare To Returning Items

Returning items and obtain a refund are a nightmare. This company does everything possible to avoid refunding you your money.
Disgraceful. Will never purchase anything from this company again.

6 december 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good for shopping from Japan

I was glad to find the item I specifically was searching for on Olivia May. The shipping was quick. The wrapping of the item was very nice.
My only complaint is that I had to pay customs duty before I could receive the item. I would prefer Olivia May to include the option to make this payment before the item is shipped. (This is what M&S, Next Direct do.) If this had been possible, this would have been a perfect shopping experience. Thank you.

27 november 2024
Betygsatt 5 av 5 stjärnor

Wonderful Company!

I have been buying from this Company for the last 2 years. I am a Rundholz fan. & they always have the best selections. My last purchase was here in California in less than a week. Thank you!

25 november 2024
Betygsatt 1 av 5 stjärnor

SCAM SITE

SCAM SITE - not the same products as advertised, steals other brands images, you will not receive what you purchase.

28 november 2024
Omdöme utan inbjudan
Logotyp för Olivia May Ltd

Svar från Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Betygsatt 1 av 5 stjärnor

Utter scam

Utter scam. Will do anything and everything to not issue a refund. I had shipped and paid for the return of goods all the back to China, Sent on the tracking details and return confirmation (that basically cost more than the garment itself), waited MONTHS, chasing and following up. Only to then be told by "customer services" it was held up at customs and returned to me. Needless to say I never received a notification of said customs issue and needless to add that the "returned package" never arrived back. Lesson learnt.

27 november 2024
Omdöme utan inbjudan
Logotyp för Olivia May Ltd

Svar från Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Betygsatt 3 av 5 stjärnor

NYXELLA - SOLID HOLLOW-OUT MIDI DRESS

Got the Nyxella midi black dress. The dress is okay, not giving me the wow vibe as I was expecting and also wish there was XS size. I got 8-10 and looks and feels quite big for that size. Smaller would fit better if there was one. So I think it’s not true to size. Also the delivery was quite long

26 november 2024
Omdöme utan inbjudan
Logotyp för Olivia May Ltd

Svar från Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business. If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

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