The staff at your Guildford branch are lovely-they talked me through my order and processed it all for me. For some reason the order did not go through so your staff in Bath completed the order. The d... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A brilliant in store experience in Oka Guildford. A huge thank you to Danielle Elliott for whom nothing was too much trouble. I needed a delayed delivery slot that I was not able to book online… Danie... Se mer
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We have never shopped from Oka before, but taking the final plunge was easy - we had some great help from Ottie. She was friendly, responsive and ultimately incredibly helpful with our purchase. Reall... Se mer
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The in-store team at Guildford were great. What lets you down is your delivery partner DPD. DPD lost my £400 order and it had to be repurchased and sent out. Change your delivery partner. DPD is shock... Se mer
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Företagsinformation
Skrivet av företaget
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Kontaktuppgifter
Tunsgate Quarter, GU1 3QY, Guildford, Storbritannien
- +44 1483 906287
4,8
Utmärkt
274 omdömen
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Oka Guildford were incredibly helpful
Oka Guildford were incredibly helpful, making everything very simple and easy. I love great customer service especially when its not forced.
26 februari 2025
Svar från OKA - Guildford
Thank you for your wonderful feedback! We're delighted to hear that the team at our Guildford store made your experience simple and easy. Providing genuine and helpful customer service is something we take great pride in, so it’s fantastic to know it stood out to you. We truly appreciate your support and look forward to welcoming you again!
Kind regards,
OKA
Excellent Service
We went into the Guildford store and purchased a Razmattaz lamp which was hanging up and the only one left to purchase. The fact that it needed a ladder to get it down was no problem and all three of the assistants we dealt with were extremely pleasant and helpful - Meg, Natalie and Kira. A really great experience and lovely store.
22 februari 2025
Omdöme utan inbjudan
Svar från OKA - Guildford
Dear Sarah,
Thank you for your fantastic review! We're so pleased to hear that you had a great experience at our Guildford store and that Meg, Natalie, and Kira were so helpful in assisting with your purchase. We’ll be sure to pass on your kind words to them! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
OKA
Lovely the shop and lovely staff
22 februari 2025
Svar från OKA - Guildford
Dear Sally,
Thank you for your kind words! We're delighted to hear that you love our shop and found our staff lovely. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Svar från OKA - Guildford
Dear Jan,
Thank you for your kind review! We're delighted to hear that you found our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
I had the pleasure of meeting wonderful…
I had the pleasure of meeting wonderful staff in Guildford today. I want to thank Andrea who was so helpful, patient and inspiring. With no pressure to purchase I have come home with some lovely lamps and cushions including a wish list.
19 februari 2025
Svar från OKA - Guildford
Dear Maggie,
Thank you for your kind words! We're delighted to hear that our team was helpful, honest, and always willing to assist. Providing excellent service is our priority, and we truly appreciate your support. We look forward to welcoming you back again soon!
Best regards,
OKA
Really helpful staff
Really helpful staff, I went in looking for something quite specific, and although Guildford did not have it in store, they phoned another branch who did, and they sent it out to me.
13 februari 2025
Svar från OKA - Guildford
Dear Esther,
Thank you so much for sharing your experience! We’re delighted our Guildford team went the extra mile by sourcing your item from another branch and arranging for it to be sent. We appreciate your support and look forward to helping you again soon!
Kind regards,
OKA
Outstanding personal service
I must record the exceptional service I received from Meg during my recent visit to OKA in Guildford.
Meg was superb in that she offered, described and compared items to me and was key to me making a decision to buy two beautiful pots. She recommended I finish my shopping and she would safely wrap these breakable items up for me. I was travelling by train and on my return to the shop the items were so well wrapped and they got home whole!
Meg is the epitome of how I would like a salesperson to be. There was no hard sell just genuine understanding of my needs and help when requested.
10 februari 2025
Omdöme utan inbjudan
Svar från OKA - Guildford
Dear Kate,
Thank you so much for your kind words! We’re delighted to hear that Meg provided such exceptional service during your visit to our Guildford store. It’s wonderful to know that her helpful, knowledgeable approach made such a positive impact on your shopping experience. We’ll be sure to pass along your compliments to Meg. We hope you enjoy your beautiful pots, and we look forward to welcoming you again soon!
Kind regards,
OKA
Diana was very helpful with her time…
Diana was very helpful with her time and suggestions today nothing was too much trouble for her we will definitely shop there again
6 februari 2025
Svar från OKA - Guildford
Dear Jaqueline,
Thank you for sharing your experience! We're so glad to hear that Diana was able to assist you and provide helpful suggestions. We truly appreciate your kind words and are looking forward to welcoming you back for your next shopping experience with us.
Best regards,
OKA
As always superbly efficient helpful
As always superbly efficient helpful, and friendly.
5 februari 2025
Svar från OKA - Guildford
Dear Patricia,
Thank you for your kind words! Your continued support means a lot, and we look forward to assisting you again soon!
Best regards,
OKA
Very nice service
3 februari 2025
Svar från OKA - Guildford
Dear Lana,
Thank you for your kind feedback! We’re so glad to hear that you had a positive experience with our service. We look forward to welcoming you again soon!
Best regards,
OKA
The Guildford store is lovely
The Guildford store is lovely, beautifully presented. I was helped by Fiona who was great and helped me find everything I needed and more!
3 februari 2025
Svar från OKA - Guildford
Dear Amanda,
Thank you for your kind words! We're so glad to hear that you enjoyed your visit to our Guildford store and that Fiona was able to assist you in finding everything you needed and more. We truly appreciate your feedback and look forward to welcoming you back soon!
Best regards,
OKA
Wonderful service from Alexa at the…
Wonderful service from Alexa at the Guildford store. Having recently purchased new cushions for my home, Alexa has been so helpful and her great sense of style has helped me to choose the most beautiful colours that I wouldn’t normally choose. She also has the patience of a saint :-) Thanks for always making it a lovely experience to visit the Guildford store.
26 januari 2025
Omdöme utan inbjudan
Svar från OKA - Guildford
Dear Melanie,
Thank you for your wonderful feedback! We're delighted to hear that Alexa at our Guildford store provided such a great experience and helped you choose the perfect cushions for your home. Her eye for style and patience truly make her a valued part of our team, and we’re so pleased she could assist you. We’ll be sure to pass on your kind words to her! We look forward to welcoming you back to the Guildford store again soon.
Kind regards,
OKA
Really patient helpful staff & 10/10 delivery service
Staff in Guildford really helpful as we tried out many sofas over several visits, helped us choose a dog friendly / washable fabric, offered to change square cushions to bolster shaped and gave a good discount dated from our earliest visit.
Simon and Paul who delivered the two sofas were pleasant and painstaking in ensuring that the sofas looked perfect in situ.
24 januari 2025
Svar från OKA - Guildford
Dear Sarah,
Thank you for your amazing feedback! We're thrilled to hear that our Guildford team provided you with such helpful and patient service throughout your sofa selection process. It's great to know they were able to assist with fabric choices and make sure everything was perfect for your home. We truly appreciate your kind words and look forward to welcoming you back soon!
Kind regards,
OKA
Svar från OKA - Guildford
Dear Elaine,
Thank you for your lovely feedback! We're so glad to hear that you enjoy your visits and find our staff charming and helpful. It’s always a pleasure to welcome you, and we look forward to seeing you again soon!
Kind regards,
OKA
Svar från OKA - Guildford
Dear Yvonne,
Thank you for your kind words! We’re so happy to hear that you love OKA and that our staff made your experience enjoyable. We truly appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
My order arrived within a few days of…
My order arrived within a few days of ordering & the items were beautifully packaged. I am more than thrilled with it. Thank you.
22 januari 2025
Svar från OKA - Guildford
Dear Angela,
Thank you for your wonderful feedback! We're so happy to hear that your order arrived promptly and was beautifully packaged. We're thrilled that you're pleased with your items, and we truly appreciate your kind words. If you need anything else, we're always here to help!
Kind regards,
OKA
Great shopping trip …
We were helped by a very knowledgeable member of staff. Also the choice of colours to suit was wide .
27 januari 2025
Svar från OKA - Guildford
Dear Oona,
Thank you for your fantastic feedback! We're so glad to hear that you had a great shopping experience and that our team was able to assist you with their knowledge. It's wonderful that you found a wide choice of colours to suit your needs. We hope to welcome you back soon!
Kind regards,
OKA
Beautiful cushions
Saw some beautiful cushions displayed in the Guildford store, bought 2 and they look perfect with my furnishings in the lounge. Very classy 🙂
25 januari 2025
Svar från OKA - Guildford
Dear Elaine,
Thank you for your lovely feedback! We're so glad to hear that the cushions are a perfect match for your lounge and that you're happy with your purchase. We hope they add a touch of elegance to your space! If you need anything else, feel free to visit us again soon.
Kind regards,
OKA
I was helped by the assistaned manager…
I was helped by the assistaned manager ,she was so helpful and knew her stock and design ……great lady
25 januari 2025
Svar från OKA - Guildford
Dear Susanna,
Thank you for your kind words! We're so glad to hear that our Assistant Manager was able to assist you and share her knowledge of our stock and designs. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon!
Kind regards,
OKA
Very helpful in finding the lampshades…
Very helpful in finding the lampshades I was looking for. Looked through all the lampshades'prices for me
17 januari 2025
Svar från OKA - Guildford
Dear Susan,
Thank you for your wonderful feedback! We're so glad to hear that our team was able to assist you in finding the perfect lampshades and take the time to look through all the options for you. We hope you’re happy with your choice, and we look forward to welcoming you back soon!
Kind regards,
OKA
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