The fact we could replace a parasol canopy that was 30 years old. The base and umbrella are in great condition, but over the last 5 years the top of the canopy has deteriorated. I’ve done a couple of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service overall from Callum and Dave. Delivery was quick and well-organized, and the team kept me informed every step of the way. They were friendly, respectful, and took great care while mo... Se mer
Andre and Liam delivered our beautiful new garden furniture last week.. We had superb, attentive service… They were punctual and insisted on unwrapping everything for us, and taking away all the ru... Se mer
Amazing, Product of the Best Quality. This is the second table we bought from Neptune the first one lasted 18 years and still going strong. Excellent service lifetime warranty and the delivery was... Se mer
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Trädgårdsmöbler
- Inredningsarkitekt
- Butik med kökstillbehör
- Butik med vardagsrumsmöbler
Om Neptune
Skrivet av företaget
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Kontaktuppgifter
Frankland Road, Blagrove, SN5 8YG, Swindon, Storbritannien
- 01793 934011
- customerexperience@neptune.com
- www.neptune.com
4,7
Utmärkt
10 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Replacement canopy for 30 year old base
The fact we could replace a parasol canopy that was 30 years old. The base and umbrella are in great condition, but over the last 5 years the top of the canopy has deteriorated. I’ve done a couple of patches but my patch this year, unfortunately, looked like I’d draped granny’s knickers over it. I went on Neptune website to buy a complete new rectangular parasol and saw they did stand alone canopies. I was a little dubious whether it would fit but it’s perfect. So pleased that a perfectly good parasol didn’t go to landfill.
11 april 2026
Omdöme utan inbjudan
Absolutely wonderful experience at this…
Absolutely wonderful experience at this Neptune. Missy was super helpful with our kitchen and all the staff were friendly, engaging and great fun. Could not recommend highly enough. Thank you Missy for all your expertise.
18 april 2026
Omdöme utan inbjudan
Really positive experience Lee and…
Really positive experience Lee and Craig were very helpful and polite when delivering 2 chairs can’t praise them enough
10 mars 2026
Omdöme utan inbjudan
Garden furniture
Sean and Sean delivered my garden furniture and I absolutely love it! They were both super friendly too
15 april 2026
Omdöme utan inbjudan
Andre and Liam delivered our beautiful…
Andre and Liam delivered our beautiful new garden furniture last week.. We had superb, attentive service…
They were punctual and insisted on unwrapping everything for us, and taking away all the rubbish.
We highly recommend them as part of the Neptune family.
15 april 2026
Omdöme utan inbjudan
Fiona from the kitchen design team was…
Fiona from the kitchen design team was absolutely amazing. She handled the process seamlessly creating a stress free experience, was extremely accommodating of all our requests and was always quick to respond to our questions with great advice. Thank you so much
17 april 2026
Omdöme utan inbjudan
Brilliant !
Excellent service overall from Callum and Dave. Delivery was quick and well-organized, and the team kept me informed every step of the way. They were friendly, respectful, and took great care while moving the furniture into my home. Everything arrived in perfect condition, and the whole process was hassle-free.
14 april 2026
Omdöme utan inbjudan
Professional and very helpful in…
Professional and very helpful in Belfast store. Joe was ace.
11 april 2026
Omdöme utan inbjudan
Excellent!
Excellent service and delivery from André and Liam - they were very careful with the furniture, respectful and we couldn’t be happier with the overall experience from Neptune - 5 stars!
14 april 2026
Omdöme utan inbjudan
Delivery guys really helpful and…
Delivery guys really helpful and product in perfect condition
16 april 2026
Omdöme utan inbjudan
Footstool
Purchased via Bury St Edmunds branch who were very helpful
Then Evan & Nev delivered my Arthur footstool with care. I’m very happy with the it and it looks fab in my lounge
16 april 2026
Omdöme utan inbjudan
Amazing product amazing service
Amazing, Product of the Best Quality. This is the second table we bought from Neptune the first one lasted 18 years and still going strong.
Excellent service lifetime warranty and the delivery was perfect thank you Ant and Ewan for assembling and bringing it all exactly to where we wanted how we wanted it
16 april 2026
Omdöme utan inbjudan
Service was excellent and both Sean &…
Service was excellent and both Sean & Lea made sure
I was happy with the product before leaving
Very happy with service & purchase
16 april 2026
Omdöme utan inbjudan
Huge thank you to Jamie who helped…
Huge thank you to Jamie who helped manage some orders I had placed for some products. Extremely responsive and really helpful. Thanks Jamie!
14 april 2026
Omdöme utan inbjudan
Absolutely brilliant item purchased…
Absolutely brilliant item purchased arrived swiftly, and really pleased with it.
15 april 2026
Omdöme utan inbjudan
Excellent delivery and construction.
Excellent delivery and construction.
15 april 2026
Omdöme utan inbjudan
I recently ordered 4 stock barstools
I recently ordered 4 stock barstools, a very last minute purchase which I needed ASAP. I was helped by Emily at the Chesham store, who went above and beyond to make this happen for me, the service was exemplary. Emily was charmingly cheerful and helpful.
Ian Olley
9 april 2026
Omdöme utan inbjudan
Excellent Service as always.
Excellent Service as always from choosing and ordering product in Bath Store to considerate delivery by Kyle and Jason. Thank you.
15 april 2026
Omdöme utan inbjudan
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