Neptune - Bath Omdömen 

322
•
TrustScore 5 av 5

4,9

One Tram Yard, Walcot Street, BA1 5BD Bath, Somerset, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Catherine was amazing. She took us through all options and opportunities with our under sink cabinet that we hadn’t even considered and then genuinely took time to understand other areas of our house... Se mer

Betygsatt 5 av 5 stjärnor

I visited the Neptune store in Bath yesterday, looking for something specific which I struggled to find. Mia was incredibly helpful, and super knowledgeable. The level of attention and care was second... Se mer

Betygsatt 5 av 5 stjärnor

Mia at Neptune in Bath was friendly, welcoming and very helpful. She made the whole experience a pleasure and provided excellent customer service. A real credit to Neptune and a wonderful representa... Se mer

Betygsatt 5 av 5 stjärnor

We visited Neptune in Bath with the intention of scoping out pieces for a kitchen renovation. We spoke to Catherine who was just lovely, listened to what we wanted to do, and provided expert advice on... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. också i
  3. Butik med kökstillbehör
  4. Butik med vardagsrumsmöbler
  5. Inredningsarkitekt
  6. Möbelaccessoarer
  7. Trädgårdsmöbler

Om Neptune - Bath

Skrivet av företaget

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Kontaktuppgifter

  • One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, Storbritannien

  • 01225 465301

4,9

Utmärkt

TrustScore 5 av 5

322 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(322)

2 077 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Catherine was amazing

Catherine was amazing. She took us through all options and opportunities with our under sink cabinet that we hadn’t even considered and then genuinely took time to understand other areas of our house that were adjoining to make sure it all flowed. It was short but so lovely to meet someone so knowledgeable.

1 november 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mia at Neptune in Bath was friendly

Mia at Neptune in Bath was friendly, welcoming and very helpful. She made the whole experience a pleasure and provided excellent customer service. A real credit to Neptune and a wonderful representative of the company. Thank you, Mia!

On a separate note, the current paint finish marks easily, so washable alternatives in the same colours would be a welcome addition.

31 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic levels of service and care

I visited the Neptune store in Bath yesterday, looking for something specific which I struggled to find. Mia was incredibly helpful, and super knowledgeable. The level of attention and care was second to none. Thank you Mia.

31 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We visited Neptune in Bath with the…

We visited Neptune in Bath with the intention of scoping out pieces for a kitchen renovation. We spoke to Catherine who was just lovely, listened to what we wanted to do, and provided expert advice on what we should use and how to undertake the task - would defintely recommend!!

24 oktober 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Thank you so much for the lovely review. It is very much appreciated; you may have gathered I love Neptune. We look forward to seeing you again soon.

Kind regards
Catherine and the Bath Team

Betygsatt 5 av 5 stjärnor

I had incredible service today from…

I had incredible service today from Hayley and Ellie. I was struggling with making an idea work and they were both superb at guiding me through my options and in the end they came up with the perfect solution to my dilemma. They really went above and beyond to listen and help. Many thanks!

26 oktober 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Dear Karin,


Thank you so much. It sounds like you experienced our dream team. I have to say it means the world to us when customers take the time to write us a review.
Hayley and Ellie do love interior design, I am so glad to hear they went above and beyond for you. We expect nothing less at Neptune. With Many thanks

Kindest regards

Catherine and the Bath Team

Betygsatt 5 av 5 stjärnor

Top marks for Neptune Bath

Fabulous service by the amazing Neptune Bath team, and especially Hayley (and ably supported by Catherine, Alys and Racehelle). We bought everything we needed for our dining room. Thank you Neptune Bath!

24 oktober 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

We absolutely loved it! Thank you so much for writing the review and for choosing Neptune. Mr N, you were very patient!

Please do send us some photos of your dressed table. With such a beautiful room to work with, it was our absolute pleasure. We thoroughly loved the whole experience with you both. You are welcome back any time. ... Christmas has also now fully arrived :)

Many thanks
Kindest regards
Catherine and the Bath Team

Betygsatt 5 av 5 stjärnor

Catherine and Alys were great and so…

Catherine and Alys were great and so helpful thankyou

24 oktober 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Thank you Martyn, it was lovely to see you. I hope you enjoy all your new treasures. Please come back to Bath again soon.

Kind regards
Catherine and the Bath Team

Betygsatt 5 av 5 stjärnor

Alfi and Josh were excellent

Alfi and Josh were excellent. Products delivered with care and packaging taken away! Great service

29 september 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Thank you so much for your lovely review. We are so pleased you are happy with everything. It really matters to us. Please don’t hesitate to come back to us if you need anything else in future.

Kindest regards
Catherine & the team

Betygsatt 5 av 5 stjärnor

Neptune informed me several days after…

Neptune informed me several days after purchase who would be delivering my order. After that the courier got in touch to give me approximate time of delivery. Arrived in excellent condition and thrilled with the rug.

10 september 2026
Betygsatt 4 av 5 stjärnor

Good swift delivery

Good swift delivery , it would have been better if my local bath store had one on show . Whilst I appreciate that all product cannot be in the showroom, it would have been helpful if they could have the stock in the stockroom so we could see it there and then.

11 augusti 2026
Betygsatt 5 av 5 stjärnor

Alys and the staff were very helpful in…

Alys and the staff were very helpful in carefully wrapping our item from the ex-display sale. It was a great service!

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Hi Duncan, thank you so much for your lovely feedback! I’ll be sure to pass this on to Alys and the team. We hope you enjoy your new piece!

Mia & The Bath Team

Betygsatt 5 av 5 stjärnor

Just taken delivery of a second Neptune…

Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two console tables and several other items and love the quality of the product having bought items now over 7/8 years. Whilst it’s good to mix things up Neptune is my safe place and core furniture.

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a truly inspiring store

What a truly inspiring store! Makes me want to change everything in my house. Big thanks to Mia and Ellie who were both super friendly and helpful.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Neptune - Bath

Svar från Neptune - Bath

Thank you so much for your lovely feedback! We're delighted you found the store inspiring. I'll be sure to pass your kind words on to Ellie. They'll mean a lot to both of us.

We hope to welcome you back again soon!

Mia & The Bath Team

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