The customer service at NavaMd is outstanding! Both times that I have had to reach out to them, I have been pleased with the prompt manner in addressing problems or concerns. Always eager to help with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a patient/client of NavaMd for many years now and have always had exceptionally good service. Any time I needed help I was quickly taken care of. I've had one messed up shipment in all these... Se mer
I got the prescription retinol and was almost at the end of my month trial. I felt i need more time before assessing if I wanted another 2 month supply so i called to cancel the auto renewal. Nae made... Se mer
I called Nava MD to cancel my subscription, until I spoke to Nichole! She’s incredibly knowledgeable AND understanding about my issues. She had an answer for both of my issues and kindly took the tim... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Subscription
I called to cancel my subscription with NAVAMD. I only canceled due to skin sensitivity, I gave it a 2 month trial, and had to stop due to a rash. I have very sensitive skin, it had nothing to do with the product. Today, Nichole assisted me, she was great, thorough, and very accommodating.
Inashia was amazing at understanding my…
Inashia was amazing at understanding my situation. Assisted me in every step of the way. The product is amazing and effective. I will be call her again as she gave outstanding customer support.
Shelia was absolutely amazing!!
Shelia was absolutely amazing!!! She was so understanding & encouraging! She's a very valuable part of your team! I wonder if she's missed her calling, she would be an amazing counselor or motivational speaker!
Nichole was very kind and helpful when…
Nichole was very kind and helpful when I called. She was knowledgeable and quickly found a solution that worked for me.
Nichole was great
Nichole was great! She was able to answer my questions and clear up a misunderstanding on an emailed invoice.
Great customer service
I spoke to Nichole because I needed to delay my shipment of product. She was so very helpful and took care of my problem quickly. Also gave me a great tip on how to use the product in conjunction with my moisturizer. Loved that!
Sheila was awesome
Sheila was awesome! She helped me quickly and was very kind.
Thanks Nichole
Just received product. Beautiful packaging and great texture of product. I called to cancel before the subscription auto-renews because it will take me much longer to use than their allotted time. Nichole answered the phone promptly and happily assisted me making it a painless process!
Nicole is the best as usual
Nicole is the best as usual. She really listens and make sure you get the right products that are best for your skin goals! Couldn’t ask for better customer service support! ⭐️⭐️⭐️⭐️⭐️
Great product, great customer service!
Great product - I have the best skin I've ever had, at age 47! Nicole, the customer service rep. with whom I spoke, did a great job helping me reduce my shipments. Not as much is needed as the company seems to think LOL.
Nichole was amazing!
I called Nava MD to cancel my subscription, as I just haven't had the time to use it and the bottles were pilling up :) Nichole answered the call and she was absolutely amazing! She was very polite and was able to get me taken care of right away. Awesome customer service!
I called Nava MD to cancel my Subscription
I called Nava MD to cancel my subscription, until I spoke to Nichole! She’s incredibly knowledgeable AND understanding about my issues. She had an answer for both of my issues and kindly took the time to explain how I might correct the problem I was having. I decided to continue using the product the “right” way as explained by Nichole and I can’t wait to see the results! Thank you Nava MD for employing someone like Nichole! She’s pure Gold!
5 star employee
Nicole was very helpful during our call and gave me many options to help with my issues.
Nichole was extremely pleasant and…
Nichole was extremely pleasant and helpful. She resolved my issue right away with no hassle. Exceptional service! ⭐️⭐️⭐️⭐️⭐️
Excellent Customer Service
I ordered the prescription face cream and everything went smoothly in regards to ordering. I've received two shipments thus far but I have yet to use any of the product! I called to cancel my subscription and spoke with Nichole W. Nichole was very nice, professional and a great help. I decided to go ahead with the cancellation and she was still so pleasant. Other companies try repeatedly and don't take no for an answer but she was respectful and I appreciate that. Thank you, Nichole.
I was concerned about the cost of the…
I was concerned about the cost of the product but Samylia listened and offered me an alternative to canceling your service
Nichole was very good at at explaining…
Nichole was very good at at explaining all my questions about shipping, billing and how to use the product.
NAVA MD - Nichole in Customer Service
Nichole was fantastic! She addressed all of my concerns and had such a personable demeanor. Thank you for making my customer service experience so enjoyable!
Nichole ! Great customer service !
Nichole stayed on the line while I found the correct sight for information that I needed. She placed the order that I requested and adjusted my autoship to a longer length of time that I needed. Thank you Nichole for the best customer service ! The haircare products are working great, only into 2nd month, but expecting to see results soon. Nichole, thank you for great customer service !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








