Absolutely terrible - Order didn't turn up and can't speak to a real person, only their useless chat bot. Issue still not resolved and just get cut off by the chatbot and can't seem to get put though... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Myprotein siamo alle solite. Hai due tipi di elettroliti, il The Electro ed il The Electro Hyrox. Se ti chiedo Hyrox perché mi mandi il normale? La mancanza di attenzione al cliente è totale. Fond... Se mer
Företaget har svarat
Bewerkt: Een pakket besteld met best grote waarde, door de bezorger gemeld als 'bezorgd in de brievenbus'. Dat past niet eens. Klantenservice heeft tot 3x toe gemeld dat het onderzoek is gedaan en... Se mer
Företaget har svarat
Great product with impact noticeable after a short period. The gummies are so easy when consistency is key. Super fast delivery especially as it was coming from the UK. Delighted. Much more confid... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Storbritannien
- 0161 813 1487
- myprotein.ie
3,0
Medel
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to order and quick delivery
Very easy to order and quick delivery. Everything was spot on
23 augusti 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Protein powder arrived in a solid…
Protein powder arrived in a solid state. Totally unusable. Spoke to customer support about a replacement. Haven’t heard anything back. Very frustrating.
14 augusti 2024
Svar från Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Ordered vanilla protien and received…
Ordered vanilla protien and received non flavoured
16 augusti 2024
Svar från Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Svar från Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Delivery came the next day in good…
Delivery came the next day in good condition and great packaging
15 augusti 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick responses and prompt action…
Quick responses and prompt action following an order
15 augusti 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Half of the order missing,the most…
Half of the order missing,the most common issue with my protein company!
1 augusti 2024
Omdöme utan inbjudan
Svar från Myprotein
Hello Gintaras,
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. Please may we kindly ask you to update your review with your order number? We can then certainly assist you with this.
Kind Regards,
Kayleigh
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Really fast delivery and products…
Really fast delivery and products arrived in perfect condition!
1 augusti 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
You sent me out the wrong order you…
You sent me out the wrong order you sent me chocolate instead of strawberry and it cost me over €56. I have contacted a number of times and nobody has responded to my emails.
25 juli 2024
Svar från Myprotein
Hi Trisha,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the wrong item that you ordered. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
What's the point of organising…
What's the point of organising promotion, sending notifications etc when 10% discount is not working...I had few items in the basket but have to skip this time...And I know my protein response -place an order and we will refund...
29 juli 2024
Omdöme utan inbjudan
Svar från Myprotein
Hello Jakub,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excelente products
24 juli 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar från Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great price and product
Great price and product. Next day delivery. Good quality exactly as described
18 juli 2024
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Payed for next day delivery €13 ontop…
Payed for next day delivery €13 ontop of my order and didn’t get it next day.
18 juli 2024
Svar från Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
It takes too long to receive the order-…
It takes too long to receive the order- so I sent to Mace shop click and collect and did not receive QR code so shop would not give order to me and eventually manually entered the order code so that I could collect the parcel that had MY name on it- not really good
10 juli 2024
Svar från Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Ordered product never received delivery…
Ordered product never received delivery refuse to refund as I have to go through this weird process of giving them my details repeatedly that they already have.
These things happen but the chances of getting a refund or replacement for non delivery are unlikely from this company
1 juli 2024
Omdöme utan inbjudan
Svar från Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Svar från Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.