Monportlaser Omdömen 

Ho avuto un problema con l'installazione del chiller cw-5200 su monport RENO 65 PRO devo dire che l'assistenza è stata immediata e risolutiva inviandomi sia consigli su controlli da eseguire sia video dimostrativi, SUPER💪 e grazie ancora di tutto.

Ich habe bei Monport einen 130W Co2 Laser bestellt. Dieser kam nach ca. 4 Wochen per Spedition und wurde per Ameise bei uns abgeladen.

Fragen und Probleme wurden schnell beantwortet bzw. schnell behoben. Bspw. wurde eine falsche Ersatzlinse mitgeliefert und die Absauganlage war etwas beschädigt aber auch hier wurde man sich schnell einig.

Die Mitarbeiter im Support sind sehr bemüht.

Ich würde wieder bei Monport bestellen.

W. Wehber

I am over the moon with this CO2 45w laser from Monportlaser. its fast and powerful. Ordered from the Monportlaser website and arrived 2 days later.

Technical support is second to none for this product, i was a little unsure how to get the laser setup properly, and Monport technical support were with me all the way, friendly and very helpful (Paul) Would i recommend this product? yes, without a doubt 5 stars

The service was simply amazing. They always responded quickly and went out of their way to meet my needs. I’m very happy with the Reno 45 Pro and use it all the time. I couldn’t have made a better purchase!

Would recommend monoport for a laser purchase.
I bought a reno45 pro and it worked straight out of the box after about hour of setting up.
Communication with the company has been very good

Schnelle Lieferungen, schnelle Antworten auf Fragen bezüglich des Lasers (Handling). Netter Kontakt, immer hilfsbereit.

I am extremely satisfied with the Monport laser I purchased. It works exactly as described and exceeded my expectations in terms of performance and reliability.

The machine is very easy to use, even for someone who is not highly experienced, and the precision is outstanding. Every cut and engraving comes out clean and accurate, which is very important for my work.

Overall, I highly recommend Monport lasers to anyone looking for a high-quality, user-friendly, and precise machine. Great product and great value!

Absolutely amazing support team. Much appreciated!

I had been contemplating purchasing a fiber laser engraving machine for the past few years, as an addition to my hand engraving work as a jeweller. I was initially put off by the price of the machines, but in February 2026 decided to buy a 60w Mopa Fiber laser from Monport UK.

My experience with Monport UK has been great, they answered all of my questions quickly, although this has to be via email, as they don't seem to have a telephone number. Non the less, all emails I have sent have been answered within a few hours. I cannot fault the customer service.

The fiber laser, has really been an eye opener, it isn't phased by the precious metals that it engraves on a daily basis, silver, gold and platinum, it has worked without hesitation. The machine is in operation for two to three hours a day, and in the month I have had it, it has worked without fault.

The detailed engravings that it can produce on such a minute scale, is far beyond what I can do by hand, and it can engrave a lot quicker than I can by hand. It has certainly been a worthy addition to the workshop, it will compliment my hand engraving work, although not totally, as the marks it produces are completely different.

I wouldn't have any hesitation in recommending Monport UK and their machines. I was hesitant at first myself, but I am glad I made the jump after much deliberation.

Today friday the 13 of march i recieved my reno 65w pro from monport. I cant praise this company or its laser engraver enough. Two weeks ago I bought a open framed diode 40w laser with a seperate enclosure and at the time it was an impresive laser but the enclosure was not fit for purpose as it restricted the access to the e stop and very poor at extracting fumes. So I decided I would research some enclosed machines and ai suggested two affordable ones to me first one was omtech and the second one was monport. I loved how the monport looked and how modern design it had to it so I added it to my basket. So I could return to it. Soon after I got a email from a sales team member called Neil and I explained my situation and didnt want to rush into buying one. And the guy couldn't be more helpful and very customer friendly about it. I then researched youtube monport lasers and felt it was the correct one for me and just needed to decide what model I wanted. This was a easy enough decision and went for the reno 65w pro as it was on sale and had new customer promotion on its website so I bought it . It was a 3- 5 day delivery and on thursday I hadn't recieved any updates so I emailed monoport and they replied that afternoon . And neil the salesperson said he would check its progrees and it was delivered next day. Its a fantastic team at monport . Im so impressed with there product and had it ready to use in less than 1 hour. . Im blown away on how good it feels to work it and the quality of its build. And there customer service and there guys and girls are very helpful. Im going to love using this machine. And highly recomend them. Thank you monport and keep up the great work.

Schnelle Lieferung und super Unterstützung. Freundlich kompetent und schnell erreichbar.
Der Laser wurde versandsicher in einer Holzkiste geliefert und machte beim Auspacken einen hochwertigen Eindruck.
Beim Einrichten wurde mir schnell und kompetent durch den Monport-Service geholfen bis der Laser sich mit dem WLAN verbunden hat.
Danke an das ganze Team🙏

Ich war vollkommen zufrieden. Selbst die Sprachbarriere Englisch auf Deutsch hat keinen Probleme bereitet.
Es wurde alles erledigt

Alles bestens super Service und immer schnelle antworten und hilfreiche Antworten

Super Laser bin sehr zufrieden.Sehr schneller und hilfreicher Support,sehr bemüht eine Lösung zu finden und Lösungen die wirklich helfen.

Perfekter Service, weiter so🙂👍

Seit November habe ich den Monport Reno 65W. Ich hatte vorher einen Dioden Desktoplaser und erlebe grad Welten. Das, was ich möchte, erledigt der Laser sehr zuverlässig. Einzig das Benutzerhandbuch habe ich nicht gefunden, aber sofort die links per Mail vom Support erhalten. Also bisher 2x Support kontaktiert und zweimal super geholfen worden. Der Laser ist kompakt, sicher und einfach zu bedienen. Von der Stärke her tut er, was ich mir wünsche. Bin begeistert (aber vermutlich muss dann in ein paar Jahren noch ein Stärkerer her).

Ich erhielt sehr schnell die benötigte Antwort vom Kundenservice-fundiert und praktikabel!

I recently bought a Monport MOPA 100 GA fiber laser to start a jewelry engraving business. The lasermachine was delivered in a nice wooden box and overall it exceeded my expectations. I was up and running in an hour. After learning how to operate the machine with lightburn, I started to engrave some rings on the inner side and some other jewelry. However, after a few weeks I ran into a small problem, which was kindly handled by customer support. After some back and forth I knew what I had to do and the problem got fixed.

Very good service overall. I ordered the Monport Reno 45 Pro from Monport and the setup process was straightforward. The instructions were decent, and I also received helpful support from Monport during setup, including getting everything running properly with LightBurn.

The laser only required minor mirror alignment. I spoke with Paul, who was very friendly, responsive, and genuinely helpful whenever I needed assistance during setup.

The machine runs really well. I was initially considering spending £2,000–£3,000 on a desktop laser, but I paid around £1,200 GBP for this and it performs excellently for the price.

I highly recommend the Reno 45 Pro as a desktop laser. If you plan to cut thicker materials than around 3–4mm, I’d suggest going for the 65W Pro instead. However, since I mainly work with 3mm acrylic, this machine is perfect for my needs.

I run it at 65% power and 12mm/s for acrylic, and it cuts flawlessly with clean, polished edges. I also recommend getting a 5200 chiller to extend your tube life and using a 6 inch inline fan with ducting and an adapter from 4 to 6 inches to ventilate for the 45w pro.

Top Support, top product