Sue at the Crosby store was incredibly helpful and friendly when helping us find the right uniform for my child starting Reception. She helped us choose the correct sizes and explained how the uniform... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the Tunbridge store this summer and was greeted at the door by Jess who was incredibly helpful. She knew what we needed and didn't need, great with sizes and was so patient with us at a busy p... Se mer
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My Son who was nervous about getting his uniform was soon reassured by a young man, who had recently finished his schooling at MGS. His knowledge, calmness and friendly professionalism made the exper... Se mer
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Top customer service in the Brighton and Hove store! We came in today and were looked after by a very lovely shop assistant, Poppy. Poppy was kind and very understanding to my son’s feelings and q... Se mer
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Företagsinformation
Skrivet av företaget
At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI. We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.
Kontaktuppgifter
Storbritannien
- 0161 476 7216
- web@monkhouse.com
- monkhouse.com
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service.
I was served by Simran in the Chatham Dockside branch. She provided an excellent service.
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star review and for sharing your experience with us. We're glad to hear that Simran looked after you so well during your visit to our Chatham Dockside branch. We’ll be sure to pass on your lovely feedback to her.
Kind regards,
The Monkhouse Team
We have visited Chatham branch for my…
We have visited Chatham branch for my daughter’s uniform. I am very pleased with the service provided by Simran- she is very polite and we got exactly what we needed
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star review and for taking the time to share your feedback. We're pleased to hear that Simran provided such polite and helpful service during your visit to our Chatham branch, and that you were able to find everything you needed for your daughter's uniform.
We'll be sure to pass your kind comments on to Simran.
Kind regards,
The Monkhouse Team
We were warmly greeted by Sohail upon…
We were warmly greeted by Sohail upon arrival, and he provided an excellent level of customer service throughout our visit. He took the time to understand our requirements and guided us carefully in selecting the most suitable uniform for our daughter.
Sohail demonstrated a high level of product knowledge and professionalism, offering clear advice and ensuring that everything fitted correctly and met our needs. His friendly and attentive approach made the entire process smooth and stress-free.
Overall, we were very impressed with the service we received. Sohail is a real asset to the team, and we would not hesitate to recommend this store to others.
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star review and for sharing such thoughtful feedback. We're pleased to hear that Sohail made your visit a positive one by taking the time to understand your requirements and helping you find the right uniform for your daughter. It's great to know his knowledge, professionalism and friendly approach helped make the experience straightforward and enjoyable.
We'll be sure to pass your kind comments on to Sohail, and we really appreciate your recommendation.
Kind regards,
The Monkhouse Team
Honor at Monkhouse Altrincham was more…
Honor at Monkhouse Altrincham was more than helpful when we visited to purchase our daughters first high school uniform
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star review and for taking the time to share your feedback. We're delighted to hear that Honor was so helpful during your visit to our Altrincham store while choosing your daughter's first high school uniform. We'll be sure to pass your kind comments on to her.
We hope your daughter has a great start to secondary school.
Kind regards,
The Monkhouse Team
Visited the Swindon branch and was very impressed with the service offered.…
Visited the Swindon branch and was assisted by Jess and Lyaca. Both were extremely helpful and deserve a promotion and pay rise!
Regards Keith Hipkin
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star review and for sharing your experience. It's great to hear that Jess and Lyaca looked after you so well during your visit to our Swindon branch. We'll make sure your lovely feedback is shared with them.
Kind regards,
The Monkhouse Team
Fantastic customer service
Fantastic customer service
Amazing knowledge of uniform policy
1:1 appointment as a first timer going into y7
Edel was fantastic
Thank you
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for taking the time to leave your feedback. We're pleased to hear you had a positive experience and that Edel was able to help during your Year 7 appointment. We'll be sure to pass your kind comments on to her.
We hope your child enjoys the start of secondary school in September.
Kind regards,
The Monkhouse Team
Suzanne is absolutely brilliant
Suzanne is absolutely brilliant!
She took out time to help us locate all the uniform items we required for our baby boy who's going off to secondary school in September.
As a business owner, Suzanne is a woman I would not hesitate to employ because she upsold a lot of items today which we were very happy to purchase because of how effortlessly she sold them.
Suzanne goes above and beyond, and I recommend this shop because of her!
29 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for taking the time to leave such kind feedback. We're pleased to hear Suzanne was able to help you find everything you needed for your son starting secondary school. We'll be sure to pass your comments on to her, as we know she'll really appreciate them.
Thank you for your recommendation, and we wish your son all the best for September.
Kind regards,
The Monkhouse Team
A happy mummy
I didn't have a appointment but the staff made us feel very welcome and knew the knowledge of what we needed. We were seen by Sally in the Cheltenham branch. She was so helpful. Telling us about offers thwy had on and searching high and low for the right size uniform for my daughter
20 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you so much for your lovely 5-star review! We're delighted to hear that you felt so welcome, even without an appointment. It's wonderful to know that Sally at our Cheltenham branch was able to help you find the right uniform for your daughter and keep you informed about our latest offers. We'll be sure to pass your kind comments on to Sally.
Kind Regards
The Monkhouse Team
The lady called Gill at the dockside…
The lady called Gill at the dockside monk house was very helpful and got both my daughters everything they needed for school
27 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star review. We're so pleased to hear that Gill at our Dockside store was so helpful and made sure both of your daughters had everything they needed for school.
We really appreciate you taking the time to share your feedback, and we'll be sure to pass your kind words on to Gill.
Kindest regards,
The Monkhouse Team
Wonderful experience getting year 7 uniform
Wonderful service from Matthew today at Monkhouse New court. So helpful with everything we needed to be ready for year 7.
27 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star review. We're so pleased to hear that you received such excellent service from Matthew at our New Court store. It's great to know that he was so helpful in making sure you had everything you needed to be ready for Year 7.
Kind regards,
The Monkhouse Team
Lovely greeting when we entered the…
Lovely greeting when we entered the shop made to feel welcome I had a list which Annabelle powney went through with me very diligently sized to perfection the pe kit we were given different options you had everything in stock I felt relaxed my granddaughter was very happy with her choices
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star review. We're delighted to hear that you received such a warm welcome and that Annabelle provided such attentive and thorough service throughout your visit. It's fantastic to know that she helped ensure the perfect fit, explained the different PE kit options, and that everything you needed was in stock.
Kind regards,
The Monkhouse Team
Great uniform fitting
Service in store at Highsted was amazing! Thank you Hannah! Super efficient and friendly, really helpful and nice and quick!
27 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star review. We're delighted to hear that you had such a positive experience at our Highsted store. Hannah will be thrilled to know that her friendly, efficient, and helpful service made such a great impression.
Kindest regards,
The Monkhouse Team
The staff TY is very helpful and…
The staff TY is very helpful and friendly, know what we need, help to sort the problems quickly, highly recommended!
27 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for taking the time to leave a 5-star review. We’re grateful for your support and thrilled to hear you had a positive experience.
Kind Regards
The Monkhouse Team
Excellent Staff in the Crosby Store
I walked in to the Crosby store with hesitation due to previously experiences. However my opinion has now fully changed thanks to Sue who went above and beyond in helping with my child get their new uniform for Merchant Taylors. She completely understood everything that was needed which helped as I had no idea due to the new changes.
15 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your feedback. We’re delighted to hear that Sue at our Crosby store provided such a helpful and positive experience. It’s wonderful to know that her knowledge and support helped you feel confident when choosing your child’s new uniform.
Kind regards,
The Monkhouse Team
Absolutely fantastic experience with Lauren
Pre booked a fitting for 10:45 but arrived 15 minutes early and was seen straight away, we were helped by a lady called Lauren and she was absolutely amazing, by coincidence, she went to the school my son is starting in September and she gave us lots of good tips to navigate the first few months! She was very polite and really helpful with choosing the right fit for my son, she was patient and really made the whole experience stress free and easy, which as most parents know uniform shopping is a nightmare! a real credit the shop, thank you Lauren .
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your wonderful feedback. We’re delighted to hear that Lauren provided such a helpful and stress-free experience during your visit. It’s lovely to know that her knowledge, patience, and advice helped you feel confident and supported when choosing the right uniform for your son.
Kind regards,
The Monkhouse Team
A* Service
Was met promptly after walking through the door by the very confident and knowledgeable young Oliver at the Chatham store, he knew exactly what we needed for my daughter who will be starting her secondary school soon and was very helpful, friendly and polite. Was a pleasure meeting you Oliver, wish you all the best for your future!
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your kind feedback. We’re delighted to hear that Oliver at our Chatham store provided such helpful, friendly, and knowledgeable service, and helped you find everything needed for your daughter starting secondary school. We’ll be sure to pass your lovely comments on to Oliver.
Kind regards,
The Monkhouse Team
Ameberly (Swindon branch) was super…
Ameberly (Swindon branch) was super helpful and very patient ! Thank you !
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for your kind feedback. We’re delighted to hear that Amberley at our Swindon store was super helpful and patient during your visit. We’ll be sure to pass your lovely comments on to her.
Kind regards,
The Monkhouse Team
We made an appointment and came to get…
We made an appointment and came to get secondary school stuff all organised before the summer holidays. Amberley was really helpful and there was a group of us getting uniform for 4 boys to start secondary and we all left with everything we needed and everything was in stock.
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your feedback. We’re delighted to hear that Amberley provided such a helpful service and made your visit a smooth and successful one. It’s great to know that you were able to get everything organised for four boys starting secondary school and that everything you needed was in stock. We’ll be sure to pass your kind comments on to Amberley.
Kind regards,
The Monkhouse Team
Fabulous experience in Swindon…
Fabulous experience in Swindon Monkhouse today with Amberly very helpful with the boys and all sorted for September
25 juli 2026
Omdöme utan inbjudan
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your lovely feedback. We’re delighted to hear that Amberly at our Swindon store provided such a helpful and positive experience, and that she was able to support you in getting everything sorted for September.
Kind regards,
The Monkhouse Team
Svar från monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your feedback. We’re delighted to hear that you received great service and that Nadeen was able to assist you during your visit.
Kind Regards
The Monkhouse Team
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