Price & Buckland Omdömen 

1 896
‱
TrustScore 4.5 av 5

4,5

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Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Good quality products, well organised and reliable business. I had one small issue with a faulty clip tie which was resolved within 24 hours. I was able to speak to a customer services rep on the ph... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

Easy-to-navigate website with fast and efficient delivery. I had a question that was answered promptly, and although exchanges are not offered, returning a jumper that was too large was simple and has... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

We unfortunately received an item of school wear delivered that was not as advertised. After contacting customer services, a prompt and efficient response was received from Megan Smith. Problem resolv... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjÀrnor

Our kids' school made the switch to Price and Buckland about a year ago and I'm not impressed. The logo cardigans and sweatshirts, for example, which are an obligatory element of the school uniform,... Se mer

Företaget har svarat

Företagsinformation

  1. Uniformbutik
  2. ocksÄ i
  3. Butik med skolartiklar
  4. KlÀdleverantör
  5. Textiltillverkare
  6. Tillverkare av trÀningsklÀder

Skrivet av företaget

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Kontaktuppgifter

4,5

UtmÀrkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,5

Alla omdömen

(1 896)

64 omdömen under de senaste 12 mÄnaderna

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Betygsatt 5 av 5 stjÀrnor

Good quality school clothes

Good quality school clothes, and great communication.

3 september 2026
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Svar frÄn Price & Buckland

Lucy,
Thank you so much for your positive feedback and I am so pleased to hear you appreciate the high quality of our uniform and the communication you received.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Fast, efficient delivery with easy communication

Easy-to-navigate website with fast and efficient delivery. I had a question that was answered promptly, and although exchanges are not offered, returning a jumper that was too large was simple and hassle-free. The refund was processed within a few days, and the replacement jumper in a smaller size arrived just as quickly. Overall, an excellent customer experience from start to finish.

14 september 2026
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Svar frÄn Price & Buckland

Martene,
Thank you so much for taking the time to give us your feedback on the service you've received and I am very pleased to read how happy you were with the customer service you experienced. Your detailed review is really appreciated and I will pass it on to my team.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Excellent!!!

excellent service from ordering to delivery,

15 september 2026
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Svar frÄn Price & Buckland

Olu,
It's great to hear you're so pleased with our service and delighted with your 'excellent' review.
Many thanks,
Anthony Buckland

Betygsatt 1 av 5 stjÀrnor

Long delivery times, expensive, poor communication.

Long delivery times, expensive, poor communication, no response to emails.

Update: we waited over a month from placing the order to delivery.

We tried multiple times to contact you and got no response.

1 oktober 2026
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Svar frÄn Price & Buckland

Danny,
Unfortunately delivery times are extended at this time of year and we do try to advertise the fact as best we can. We display a note on the front page when ordering and re-iterate the lengthened lead time on our order confirmations, so I am sorry if these were missed and we will look to improve where we can both on the speed of delivery as well as our communication. I know that our response to emails did extend beyond our target of 24 hours and clearly our aim is to improve in the future.
Many thanks for getting in touch.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Good quality products

Good quality products, well organised and reliable business. I had one small issue with a faulty clip tie which was resolved within 24 hours. I was able to speak to a customer services rep on the phone to discuss the issue and received a very prompt and polite follow-up by email. Would definately recommend!

28 september 2026
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Svar frÄn Price & Buckland

Ross,
Thank you so much for taking the time to write such a positive review. Your feedback is really important to us and it's great to hear you were impressed with our service.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

We unfortunately received an item of


We unfortunately received an item of school wear delivered that was not as advertised. After contacting customer services, a prompt and efficient response was received from Megan Smith. Problem resolved, no questions asked and received the expected item. We now have a happy GCSE PE student â˜ș

26 september 2026
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Svar frÄn Price & Buckland

Claire,
I am sorry you received the incorrect garment but very pleased to hear we resolved the issue promptly and without any fuss. Thank you for taking the time to share your experience.
Many thanks,
Anthony Buckland

Betygsatt 1 av 5 stjÀrnor

Uniforms take absolutely forever to


Uniforms take absolutely forever to even be shipped. Customer service are rude and unhelpful. I wish we could still visit a uniform shop. Online stores cannot keep up with volume and demand.

8 september 2026
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Svar frÄn Price & Buckland

I am sorry you are disappointed with our service. We do encourage parents and carers to order early because, as has happened this year, if the majority of orders come in towards the end of August, delivery times are extended. We are working as quickly as we can to catch up and will be looking at ways to improve the service in the future. Current delivery times are up to 10 working days, as displayed on the home page, however the vast majority are going out sooner.
Kind regards,
Anthony Buckland

Betygsatt 4 av 5 stjÀrnor

My experience

I need sizes larger than what is available.

13 september 2026
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Svar frÄn Price & Buckland

Najat,
Can I suggest you give us a call on 0115 9640827 and we can look at manufacturing one for you. We may well have a plain larger blazer in stock that we can add the embroidery to.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Totally disgusted with the service and


Totally disgusted with the service and prices, ordered a tie over a week ago and not even posted yet but charged ÂŁ4.50 for delivery.

4 september 2026
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Svar frÄn Price & Buckland

Phil,
I am really sorry for your disappointment and I can understand your frustration at having to pay a delivery charge when ordering just a tie. The ÂŁ4.50 charge is actually well below most of our competitors but I still get how annoying it is. We process all the orders in date order and over these few weeks, delivery times are extended, as stated on the website.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Really happy with my experience with


Really happy with my experience with Price & Buckland. The ordering process was easy, the uniform arrived quickly, and the quality was great. The service was efficient and reliable and I would definitely recommend them.

2 september 2026
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Svar frÄn Price & Buckland

Mahila,
Your recommendation is really appreciated and I am so pleased you're satisfied with our service and quality. Your comments will be very reassuring to parents and carers who are new to ordering from us.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Very happy with the quality and


Very happy with the quality and customer service when I've had to reach out has been quick and resolved any questions. The uniform lasts really well as well despite my child's best efforts!

5 september 2026
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Svar frÄn Price & Buckland

Emma,
I am delighted to hear you're happy with the quality and durability of our garments. Children do tend to test them to the max! Many thanks for taking the time to send in your feedback.
Kind regards,
Anthony Buckland

Betygsatt 3 av 5 stjÀrnor

Lower quality than our previous school outfitters

Our kids' school made the switch to Price and Buckland about a year ago and I'm not impressed.
The logo cardigans and sweatshirts, for example, which are an obligatory element of the school uniform, have become worn out and tatty very quickly despite careful care. The older ones from the previous outfitters still look better than the Price and Buckland ones!

2 september 2026
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Svar frÄn Price & Buckland

Sarah,
I am very sorry to hear of your disappointment regarding the quality of our sweatshirts which we manufacture ourselves in our own factory. We carry out thorough fabric testing to ensure they stand up to the rigours of school life so I am surprised they are wearing out quickly. I will pass your comments on to my buying department. Thank you for getting in touch....you're feedback is important to us.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Very helpful staff

1 september 2026
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Svar frÄn Price & Buckland

Emma,
Thank you so much for your feedback. My customer services team will be delighted to have been mentioned.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

I bought uniform for my daughter first


I bought uniform for my daughter first time. Their customer service is amazing. Delivery was on time and nicely packaged.

23 juli 2026
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Svar frÄn Price & Buckland

Aisha,
I am so pleased to hear you were impressed with our quality and service and many thanks for taking the time to send us a great review. Your feedback will really reassure other parents and carers who are new to using Price & Buckland.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

I would just like to say a big thank


I would just like to say a big thank you Megan đŸ„°, she was amazing, as I am dyslexic and have learning difficulties, I contacted this company by phone. Megan was so helpful, she helped me every step by step. she was amazing absolute credit to your team, thank you so much x

28 augusti 2026
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Svar frÄn Price & Buckland

Jamie,
Thank you so much for your fabulous feedback which I have passed on to Megan.....and thanked her very much for her great work. As you can imagine, it's incredibly busy at this time of year so your kind words will really spur her on!
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Delivery in 3 working days when website quoting up to 15

My sons start date at his new school was only confirmed last week and their website was quoting 10 working days to process the order and another 5 working days for delivery meaning he was going to be the new kid in his new school without a uniform. I called them in a panic and was told there was nothing they could do and no express service, to say I was disappointed was an understatement as I have always been able to source uniform from a local shop but P&B are a warehouse in Nottingham so no way of trying before you buy or collecting the order. I ordered on Friday 21st August and the uniform is being delivered today (26th)! Thank you for sending this so quickly! I've had to order some items in 2 sizes as not sure what size my son will be, he's just lost 21kg and although we have measured him, sizes vary between shops but I am hoping their returns process is as easy as their ordering service. Once again thank you!

26 augusti 2026
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Svar frÄn Price & Buckland

Donna-Louise,
I am so pleased we were able to deliver your order so quickly. We tend to quote a slightly longer delivery time so as not to give false hope but actually the vast majority of orders are being despatched within 3 days. Our Returns Service is super easy and, of course, free of charge, but if you have any difficulty just give us a call. Many thanks for the 5 stars.....really appreciated.
Kind regards,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Another year of fantastic service

Another year of fantastic service. Have left it really later than usual this year, considering we ordered on Sunday 16th and it was with us by the 21st. Great quality items as usual, also the only place that stocks his size. The best place for our sons logo’d uniform. Thank you guys

21 augusti 2026
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Svar frÄn Price & Buckland

Tilly,
Thank you so much for sending such fabulous feedback. We really appreciate it, especially at this time of year, when we are all working so hard to provide a great service. So pleased we were able to provide the quality and service you expect.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Contact Price and Buckland and spoke


Contact Price and Buckland and spoke with Dianne who was extremely helpful if getting the correct size sports socks for my son who has very large feet. She followed it up confirming the order via email too which was great. Thanks

25 augusti 2026
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Svar frÄn Price & Buckland

Jenny,
Thank you so much for getting in touch and i am so pleased we were able to help. I have passed on your feedback to Dianne who is delighted to have been mentioned in such a positive review. I have also thanked her for her excellent work.
Many thanks,
Anthony Buckland

Betygsatt 5 av 5 stjÀrnor

Great service

Good quality school clothes. Great customer service also. Would recommend

24 augusti 2026
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Svar frÄn Price & Buckland

Jennifer,
Thank you so much for recommending us. Parents who are new to using Price & Buckland will, i hope, be reassured by your feedback. Delighted to hear you approve of our high quality garments and service.
Thank you,
Anthony Buckland

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