Installer Damien Roche was with us yesterday installing a stairlift. There were a number of logistical problems which Damien overcame and extended his working day to make sure the lift was installed t... Se mer
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Quote given without any sales pitch or pressure to buy. Given my father’s situation, they said they may be able to organise a stairlift installation quicker than the usual week turnaround. After revie... Se mer
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My 87yr old mum was stuck upstairs when her old stairlift gave up the ghost. We couldn't get anyone who was prepared to fix it and Mobilty First came to rescue. It was about 7pm when we contacted them... Se mer
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Tom turned up when he said he would, was very friendly, did a fast, efficient and (very) tidy install. Was very patient and very clear in his instruction and demonstration. Very happy with the product... Se mer
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Företagsinformation
Skrivet av företaget
Complete Stairlift services, including installation, removal & servicing. We are extremely proud to be able to offer same-day installation should you require it. Meaning as soon as you are ready, so are we. We carry the parts including the bends we need for almost every stair configuration and build your stairlift bespoke to your Staircase. After talking with your dedicated agent to answer any questions and talk through the process we will conduct a home visit to suit you, with our Mobility First Expert Installer. We encourage you to invite anyone you would like to be a part of the decision, such as family members or friends. If you decide to go ahead that day, we’ll be able to install your lift that very same day. We will never apply any pressure, we appreciate it is a big decision and none of our conversations or visits carry any obligation, this is our guarantee to you.
Kontaktuppgifter
4,9
Utmärkt
128 omdömen
Ingen aktuell inbjudningshistorik
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Stair lift fitting
Lovely, friendly gentleman. Very efficient, tidy. Would highly recommend- thank you very much Tom Walker
19 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your lovely review Jazmine. We’re delighted to hear that Tom provided such a friendly, efficient, and tidy service. We’ll be sure to pass your kind words on to him — he’ll really appreciate it.
Thank you again for your recommendation and for choosing us. It was our pleasure to help.
Kindest regards, Mobility 1st Team
Great service
We needed a stairlift installed urgently to allow our mum to return to her own home. From the very first phone call the service was first class and very professional. Kate in the office was super helpful and guided us through the options and Tom the installation engineer was great and the work was completed quickly with no fuss. Can't recommend these guys enough. 5 stars.
4 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your wonderful review Nigel. We’re delighted we could help make your mum’s return home possible during such an important time for your family.
We’ll be sure to pass your kind words on to Kate and Tom — they’ll really appreciate the recognition. Providing a professional, supportive, and efficient service from the first phone call through to installation is exactly what we aim for, so it’s fantastic to hear that your experience reflected this.
Thank you again for choosing us and for taking the time to share your feedback. Your recommendation means a great deal to the whole team.
With thanks from all the team at Mobility 1st.
Excellent service
Tom was great. Very quick, polite and friendly. Very helpful when explaining how to use stair lift. Would highly recommend him.
22 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for your kind feedback Nicki.
We are delighted to hear that Tom provided a quick, polite, and friendly service. Ensuring our customers feel confident and comfortable using their stairlift is very important to us, so we’re pleased that Tom was able to explain everything clearly and helpfully.
We truly appreciate your recommendation and thank you for choosing our services.
Kindest regards, Mobility 1st Team
Mike the Mobility 1st Engineer
Mike, the engineer was professional from start to finish. His explanation of the problems were clear and concise and talked me through the process during the repair, which was extremely informative and helpful. His overall mannerism was that of a gentleman and I felt very relaxed. I would have no problem in recommending Mobility 1st and their excellent service.
20 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you very much for your kind feedback Joanne.
We’re delighted to hear that Mike provided such a professional and informative service throughout the repair process.
At Mobility 1st, we take great pride in ensuring our customers feel comfortable, informed, and well supported, so it’s wonderful to know Mike’s clear communication and courteous manner made such a positive impression.
We truly appreciate your recommendation and your support of Mobility 1st.
Tom arrived on time
Tom arrived on time, he was brilliant with my parents and the installation went really well. He explained everything and demonstrated how it all worked. Great job thanks
20 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for your lovely review Andrew. We’re so pleased to hear that Tom made such a positive impression and that the installation went smoothly for your parents.
Taking the time to explain everything clearly and ensuring customers feel comfortable and confident using their stairlift is something we always strive for, so your feedback means a great deal to us.
We’ll be sure to pass your kind comments on to Tom.
Thank you again for choosing Mobility 1st.
Excellent service
I contacted Mobility 1st looking for a new or replacement stairlift for my Mother in Law whose existing stairlift had broken down and the previous supplier was unable to repair it.
Mike met us on Friday ( 15th May) and reviewed the existing stair case and then offered us a like for like replacement at a fair price. There has been a sense of urgency as My Mother in Law has not been able to stay at her house.
Mike personally agreed to come along on the following Monday (18th May) and fit the stair lift himself.
Mike was brilliant. He explained clearly what he was doing at every stage of the refit, and was extremely courteous and polite. He went above and beyond to help us out in such a short space of time.
Thank you so much Mike, much appreciated.
We would highly recommend Mobility 1st for anyone looking for a high class service .
18 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your thoughtful and detailed review David. We truly appreciate you taking the time to share your experience.
We understood how difficult and urgent the situation was for your Mother in Law, so we’re very pleased that Mike was able to provide a quick solution and help get her safely back into her home as soon as possible. Delivering reliable service with care, professionalism, and understanding is incredibly important to us.
Your kind comments about Mike’s communication, courtesy, and willingness to go above and beyond mean a great deal, and we’ll be sure to pass your feedback on to him personally.
Thank you again for choosing Mobility 1st and for your recommendation. We wish your Mother in Law all the very best with her new stairlift.
Kindest regards, Mobility 1st Team
Excellent company
My elderly father's very old stairlift finally gave up and we didn't have a clue where to go or what we needed really. Thankfully I found Mobility 1st, and from the very first phone call and conversation with Kate, the whole experience was amazing! From the initial assessment with Michael to Tom fitting a new lift it was all stress-free and professional. What a fantastic, competent and friendly team. Again, thank you!
28 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind words and for taking the time to share your experience Pat.
We’re delighted that Kate, Michael, and Tom were able to make the process as smooth and stress-free as possible for you and your father.
We understand how important it is to find the right solution and support during times like these, and it means a great deal to know that our team could help with professionalism, care, and friendliness throughout.
We truly appreciate your recommendation and your trust in Mobility 1st.
Wishing you and your father all the very best.
Kindest regards, Mobility 1st Team
Just wanted to say thank you to you all…
Just wanted to say thank you to you all at mobility first. On behalf of my nan and the whole family, we just can’t thank you enough for your service. I called you and within days we had a stair lift fitted. It’s enabled my nan to go up the stairs safely, she can continue to shower which is so important to how her day progresses.
My gramp was so concerned about having the lift fitted. But you came and he is chuffed to bits. I did him
Proud choosing you guys and for that I’m
So grateful.
I have already recommended you to two people who are thinking about stairlifts .
You’ve made such a difference to my nan and gramps lives and for ours, knowing she is safer is everything.
Everybody was so kind, patient and helpful. Honest, friendly and genuine people who came to my nans home and just got the job done in the most efficient and respectful way.
Thank you so so much . We look forward to seeing the team when it’s service time .
1 maj 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your incredibly kind words.
Reading your review truly means a lot to the whole team at Mobility 1st.
We’re so pleased we could help your Nan and make such a positive difference for your family. Being able to continue using the stairs safely and maintain her independence is exactly why we do what we do, so hearing how much the stairlift has helped is wonderful to know.
We’re especially glad your Gramp feels happy and comfortable with the lift too — that reassurance and peace of mind for the whole family is so important. Thank you for putting your trust in us.
Your recommendation to others is the biggest compliment we could receive, and we’re very grateful for your support.
We’ll be sure to pass your lovely comments on to everyone involved.
With thanks from all the team at Mobility 1st.
When i decided i needed a stairlift
When i decided i needed a stairlift, i was so glad i chose Mobility 1st.
Kate contacted me after my first enquiry.Her service was superb and she guided me through the process.
She put my mind to rest from my 1st enquiry until the installation in just over a week.
She also phoned me on the day of installation to inform me that the fitter had been delayed due to bad traffic. She gave me a new time of arrival, much appreciated.
What can i say about Tom the fitter?
He was so well mannered and polite. So professional, efficient and very kind.He explained everything in great detail, especially when he demonstrated the stairlift.
Nothing was no trouble for him , plus he was so very clean and tidy.
Tom, you are a superstar🌟🌟
I am thrilled with the stairlift.
Thank you Mobility 1st.
A great company to deal with.
I would so very highly recommend this company.
16 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for taking the time to share such a thoughtful and detailed review Elizabeth.
We’re delighted to hear that your experience with Mobility 1st was such a positive one from start to finish. Kate will be especially pleased to know her guidance and communication helped put your mind at ease throughout the process—it’s exactly the level of care we aim to provide.
We’re also thrilled to hear your kind words about Tom. His professionalism, attention to detail, and respectful approach are qualities we’re very proud of, and your feedback will mean a great deal to him.
Most importantly, we’re so pleased that you’re happy with your stairlift and that the installation has made a difference for you.
Thank you again for your recommendation—it truly means a lot to the whole team.
Kindest regards,
Mobility 1st Team
Exceptional service
From the first phonecall to the stairlift being installed it was just over a week. Excellent service from everyone we dealt with, Mike came to do the quote and put my nan's mind at rest about everything. Kate on the phone made it all so easy and Tom fitted it so quickly, explained it all very well and left no mess. Would recommend to anyone think about getting a stairlift installed.
28 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your wonderful feedback Kayleigh.
We’re delighted to hear that the whole process—from your first phone call through to installation—was smooth and completed so quickly. It’s especially nice to know that Mike was able to put your nan at ease, Kate made everything simple to arrange, and Tom carried out the installation efficiently while taking the time to explain everything clearly.
Your kind words about the team and your recommendation truly mean a lot to us. We’re so pleased we could help make things easier for your nan.
Warm regards,
Mobility 1st Team
First class service
First class service. We sold our stair lift to them, engineer was prompt and very professional, payment was in the bank before he'd finished, would recommend this company.
23 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind review Mervyn. We're delighted to hear that you were pleased with the service provided.
We always aim to make the experience as smooth and efficient as possible, so it’s great to know we met your expectations.
Your recommendation truly means a lot to us.
Kind regards,
Mobility 1st Team
Excellent service from start to…
Excellent service from start to installation great service and clear information sharing thank you to Mike and Kate and Tom I highly recommend
20 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
We really appreciate you sharing your experience, Robert.
Providing clear information and a smooth installation is exactly what we aim for, so it’s great to hear that reflected. I’ll pass your feedback on to the team.
Kind regards,
Mobility 1st Team
The installer Tom was very friendly and…
The installer Tom was very friendly and explained everything so I could understand all about the stairlift instructions.
Very pleased
David phillips
17 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Good afternoon David,
Thank you ever so much for your kind review. I’m really pleased to hear that Tom was friendly and took the time to explain everything clearly so you felt confident using your stairlift. I will be sure to pass your kind comments on to him.
We’re delighted you’re very pleased with the installation and service provided.
Kind regards,
Mobility 1st Team
I cannot recommend this company enough
I cannot recommend this company enough.
From start to finish I had fantastic ,quick service.
All the staff are so kind, caring & considerate.
Nothing too much trouble.
Thanks all .
15 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind words Carole, and for taking the time to share your experience.
We’re delighted to hear that you were happy with the service from start to finish, and that our team made a positive impression. Providing a responsive, caring, and supportive experience is very important to us, so it’s wonderful to know this came across.
Your feedback means a great deal to all of us, and we truly appreciate your recommendation.
Kind regards,
Mobility 1st Team
Great Company How Things Should Be
Tom is a very polite, well mannered and an absolute credit to the company. Very patient and kind to my elderly parents.
Installation from start to finish was very simple with great communication from the people in the office.
Would definitely recommend if you need a Stairlift to contact Mobility 1st, simply wouldn't use anyone else.
15 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Tom made such a positive impression—he truly is a valued member of our team, and your comments about his patience and kindness, especially when supporting your parents, mean a great deal to us.
It’s also wonderful to know that you found the whole process smooth and well communicated from start to finish. Our team always aim to make things as easy and stress-free as possible for our customers.
Your recommendation really means a lot to us, and we’re so pleased we could help.
Kind regards,
Mobility 1st Team
From his initial visit Tom Walker was…
From his initial visit Tom Walker was excellent in explaining everything and then fitting the chair. He was very knowledgeable, friendly and professional. We couldn’t have asked for a better service. Thank you.
14 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you very much for your kind review, Margaret. Thank you from everyone at Mobility 1ST—we really appreciate you taking the time to share your experience. I’m especially pleased to hear Tom looked after you so well and made everything clear and straightforward from start to finish. We’ll be sure to pass your kind comments on to him. If you ever need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Mobility 1st Team
Excellent company to deal with.
Excellent company to deal with and no hassle at all, they are there to help and advise and do so politely. The survey was quick and accurate and the installation equally so and completed on time and on the date agreed.
Communication was very good and one felt that you were a special customer.
Highly recommended.
8 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you very much for your kind review, John. Thank you from everyone at Mobility 1ST—we really appreciate you taking the time to share your experience. I’m pleased to hear everything went smoothly from survey through to installation, and that the team looked after you well throughout. If you ever need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Mobility 1st Team
We would just like to say how happy we…
We would just like to say how happy we are with the Flow X and the service we have received from Mike from start to finish .
He was so patient and genuine and a credit to your company. Tom who helped with the installation today was also great to work with.
Please pass on our thanks as we are aware how tricky the staircase is being so narrow so the knowledge and expertise from Mike was invaluable.
9 april 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind words, Karen—we’re absolutely delighted to hear how happy you are with your Flow X and the service you received.
It’s wonderful to know that Mike was able to support you so thoroughly from start to finish. His patience, genuine approach, and expertise are qualities we truly value, so your feedback means a great deal to both him and the wider team. We’re also very pleased to hear that Tom made a positive impression during the installation.
We understand that a narrow staircase can present its challenges, so it’s especially rewarding to know that Mike’s knowledge and experience helped make the process smooth and reassuring for you.
We will be sure to pass on your thanks to both Mike and Tom—they’ll be thrilled to hear your feedback.
Thank you again for your recommendation and for placing your trust in us.
Warm regards,
The Mobility 1st Stairlifts Team.
Excellent service and good price
We bought a stairlift for our parents in Wiltshire. We were recommended Mobility First by a neighbour who bought theirs last year. Service was superb from the very first phone call to the follow-up after fitting. Whole process completed within 2 weeks. Professional and quick fitting. Competitive pricing (and we did a LOT of research with competitors) and we chose a reconditioned unit (looks perfect). Highly recommended.
20 mars 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for such a detailed and thoughtful review.
We’re truly pleased to hear that you felt well supported throughout the entire process, from your initial enquiry to installation and follow-up. It’s especially rewarding to know that the service provided peace of mind for you and your parents, and that the reconditioned stairlift met your expectations in both quality and value.
Your recommendation means a great deal to us.
The Mobility 1st Stairlifts Team.
Excellent service
Excellent service. Polite knowledgeable and skilled chap did an excellent job and explained everything clearly. Highly recommended
26 mars 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you very much for your thoughtful review, Michele.
We’re so pleased to hear that you found the service professional, knowledgeable, and clearly explained. It’s especially rewarding to know the work met your expectations and that you felt confident throughout the process.
Your recommendation is greatly appreciated.
Warm regards,
The Mobility 1st Stairlifts Team
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