Installer Damien Roche was with us yesterday installing a stairlift. There were a number of logistical problems which Damien overcame and extended his working day to make sure the lift was installed t... Se mer
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Det här tycker kunderna
Quote given without any sales pitch or pressure to buy. Given my father’s situation, they said they may be able to organise a stairlift installation quicker than the usual week turnaround. After revie... Se mer
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My 87yr old mum was stuck upstairs when her old stairlift gave up the ghost. We couldn't get anyone who was prepared to fix it and Mobilty First came to rescue. It was about 7pm when we contacted them... Se mer
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Tom turned up when he said he would, was very friendly, did a fast, efficient and (very) tidy install. Was very patient and very clear in his instruction and demonstration. Very happy with the product... Se mer
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Företagsinformation
Skrivet av företaget
Complete Stairlift services, including installation, removal & servicing. We are extremely proud to be able to offer same-day installation should you require it. Meaning as soon as you are ready, so are we. We carry the parts including the bends we need for almost every stair configuration and build your stairlift bespoke to your Staircase. After talking with your dedicated agent to answer any questions and talk through the process we will conduct a home visit to suit you, with our Mobility First Expert Installer. We encourage you to invite anyone you would like to be a part of the decision, such as family members or friends. If you decide to go ahead that day, we’ll be able to install your lift that very same day. We will never apply any pressure, we appreciate it is a big decision and none of our conversations or visits carry any obligation, this is our guarantee to you.
Kontaktuppgifter
4,9
Utmärkt
128 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Great stairlift installation
Tom was very efficient fitting the stairlift. Stairlift is great and means we can access upstairs without problems. Stairlift was demonstrated to make sure we were happy using it. Good company and friendly service
21 januari 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your kind review.
We’re really pleased to hear that Tom was efficient and that the stairlift has made such a positive difference, allowing easy access upstairs. It’s great to know the demonstration was helpful and that you feel confident using it.
Thank you for choosing us and for your lovely feedback – it’s very much appreciated.
Mobility 1st
Tom Walker Mobility 1st
Had stair lift fitted today by Tom Walker he made the whole experience enjoyable as he was knowledgeable as well as friendly as well as the equipment which is a good quality and works well for our needs
20 januari 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for taking the time to leave a review. We’re delighted to hear that Tom made your experience enjoyable and that his knowledge and friendly approach helped put you at ease.
It’s so great to know you’re pleased with the quality of your stair lift and that it suits your needs well. We’ll be sure to pass your kind feedback on to Tom.
Thank you once again for choosing us-we really appreciate it.
Mobility 1st
Outstanding customer service
Very professional company. Fast and efficient service from start to finish.
Communication was excellent. Our stairlift was measured and fitted by Tom who was very pleasant and helpful.
Everything was explained clearly and there was no mess. Very pleased.
16 januari 2026
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for taking the time to leave this review. We’re really pleased to hear you were happy with the service from start to finish and that communication met your expectations.
We’ll be sure to pass your kind comments on to Tom – he’ll be delighted to hear them.
It’s great to know everything was clearly explained and left tidy, as we always aim to make the process as smooth and as stress-free as possible.
Thank you for choosing Mobility 1st and for taking the time to share your experience — it really does help others to make an informed choice.
Mobility 1st
Excellent from first contact call to…
Excellent from first contact call to assessment (Mike), fitter (Tom) and all the short stages in between. Brilliant Staff. Certainly people I would employ. Any company is only as good as as its weakest link. I didn’t find any!
1 december 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you so much for your fantastic review.
We’re genuinely proud to hear that your experience was excellent at every stage, from the first call through to assessment and installation. Your kind words about Mike, Tom, and the wider team mean a great deal to us, and we’ll be sure to share your feedback with everyone involved.
You’re absolutely right — a company is only as good as its weakest link, and we work hard to ensure every part of our service meets the highest standard. Knowing that this came across to you is hugely rewarding.
Thank you for choosing Mobility 1st and for taking the time to share your experience — it really does help others when making their decision.
Mobility 1st
Very helpful
Very helpful, excellent fitter.
Explain everything well. Very polite and friendly.
16 december 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for taking the time to leave us a review. We’re really pleased to hear that you found our fitter helpful, polite and friendly, and that everything was explained clearly. Your feedback is very much appreciated.
Kind regards,
Mobility 1st Team
Great service
Received great service from Tom couldnt do enough very knowledgeable would recommend him to anybody the company follow up as been A1
Thanks
Keith
3 december 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Keith,
Thank you for taking the time to leave us a review — we really do appreciate your kind words and positive feedback for our team. We will be sure to pass this on.
Kind regards,
Mobility 1st Ltd
I cannot praise this company enough as…
I cannot praise this company enough as it has been so professional from start to finish. The initial phone call enabled a next day visit by Mike who discussed everything with us and measured up…. no hard sell just polite and honest. Tom came to fit the stairlift and he was a lovely chap…. nothing was too much trouble and he helped guide my Mother at 93 through everything.
A huge thanks to Kate in the office for arranging payment methods too.
A pleasure doing business with you guys!
10 december 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi,
Thank you so much for your kind and detailed review. We’re delighted to hear you were happy with the service from start to finish. I’ll be sure to pass your lovely feedback on to Mike, Tom and Kate — it will mean a great deal to them.
It was a pleasure doing business with you, and thank you again for taking the time to share your experience.
Kind regards,
The Mobility 1st Team
stairlift is very good and nearly £2000…
stairlift is very good and nearly £2000 cheaper than other companys.tom who fitted mine was very good and tidy. went through everything with me when complete.Barry
28 oktober 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi,
Thank you so much for your kind review. We’re delighted to hear that we were able to provide you with a competitive price for your stairlift and installation. We hope your Acorn stairlift brings greater ease and comfort to your daily life.
We truly appreciate you taking the time to share your positive experience with us.
Warm regards,
The Mobility 1st Ltd. Team
Great service.
Thank you to everyone at mobility 1st. From the initial quotation by, l believe it was Ben to messages from Ricky to Tom's installation absolutely fantastic service. Thank you again.
8 oktober 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Mr Spencer,
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and and thrilled you were so happy. I will pass this information on to our team who will greatly appreciate your kind words.
Thank you from us all at
Mobility 1st.
I would highly recommend this company
I would highly recommend this company. The professional approach from initial enquiry to dismantling and collecting when the stair lift was no longer needed was second to none. This company made sure that they listened to my requirements and installed a stair lift that was exactly what was needed. The care and attention to detail was excellent, as was any cominication. No pushy salesperson, just honest hardworking people. Thank you.
18 september 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Melissa,
We truly appreciate you taking the time to share your experience with us. It brings us great joy to hear that your journey with our stairlift installation was positive. We strive to ensure that the entire process is as seamless and enjoyable as possible, recognising that it can often feel overwhelming. Your feedback not only reassures us that we are doing our job correctly but also helps others understand that we are committed to alleviating any concerns they may have. Thank you for choosing Mobility 1st, we are delighted to have been able to assist you with your stairlift rental.
Thank you,
Mobility 1st Team
It was only 1 week form the first call…
It was only 1 week form the first call to installation which could not of gone any better. The fitter was very professional and polite and very clear instructions. I would recommend without question
25 september 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Mr Woods ,
Thank you for such a kind review. We are really pleased we were able to help provide you with one of our stairlifts in a timely manner. I will be sure to pass this review onto our installer Tom who I am sure will be delighted.
Thank you once again for choosing Mobility 1st Ltd for your stairlift installation.
A Very Good Company
No high pressure salesman just good helpful information. Fitting was completed on schedule with no hassle at all .
15 september 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hello Mr. Bishop,
We are thrilled to learn that your experience with Mobility 1st Ltd has been so positive. Our commitment to customer satisfaction is reflected in our approach; we do not employ salespeople, opting instead for our team of fully qualified and experienced installers who prioritise your comfort and peace of mind without any pressure. We sincerely hope you are enjoying your new Acorn 130 stair lift, as it is designed to enhance your mobility and independence. Should you have any questions or require assistance, please feel free to reach out to your local Gloucester branch on 01452 471 969. It is truly a pleasure to serve wonderful customers like you.
Warm regards from all of us at Mobility 1st Ltd.
First class service
What can I say first class service, helpful very good price and very pleased with stair lift. Mike and Keith lovely chaps.Would highly recommend.
5 juni 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Pat,
Thank you for sharing your experience with us, I am delighted to hear that you were pleased with everything we did. Your kind words are very much appreciated. Thank you, from all of us here at Mobility 1st Ltd.
Stair lift, Gloucester
I contacted Mobility first after a recommendation from a customer, they had been extremely pleased with the service from this company. I messaged them for an idea of costing, Ricky came back to me quickly and we went ahead with the fitting. The stair lift was fitted by Damian Roche, who turned up on time, was polite and professional and tidied up after himself. I wouldn't hesitate to recommend them.
1 juli 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Good afternoon Mr Boast,
Thank you for leaving us such a lovely review , I will be sure to pass these kind words onto our installer Damien and Ricky. We are delighted that you are happy with your new stairlift.
Thank you on behalf of all of us here at Mobility 1st Ltd.
We had a stairlift fitted last year it…
We had a stairlift fitted last year it helped so much and the staff were brilliant great service and affordable,had it removed today quick and easy no problem would recommend to anyone like I say great service and great staff thank you so much Donna Oliffe
11 april 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Mrs. Oliffe,
We greatly appreciate your wonderful review! It brings us joy to know that we could offer you a service that went beyond your expectations. It was our pleasure to provide you with one of our Acorn 130 straight stairlifts on rental, and we are thrilled to hear that you are feeling better and no longer require the stairlift.
Warmest regards from all of us at Mobility 1st.
We have today had a stairlift fitted
We have today had a stairlift fitted, we are extremely happy with the product, service,and the fitting.
We dealt with Ricky pre sale and he was very helpful can’t thank him enough. Today Damien fitted the stairlift he was fantastic no fuss no mess very helpful and gave a very useful demonstration after fitting complete. We both thank him so much. Great company competitive prices, amazing customer care & service
9 april 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Dear Mr. Mckeone,
We sincerely appreciate your kind review. It brings us great joy to know that our service has surpassed your expectations. We trust that you are satisfied with your reconditioned Acorn 180 curved stairlift.
Thank you on behalf of the entire team at Mobility 1st.
Stairlift had a breakdown on a Sunday…
Stairlift had a breakdown on a Sunday morning. Contacted Mobility First who informed us that an engineer would be with us that afternoon despite a three hour journey for him to get here. The engineer arrrived exactly on time. He was extremely professional, friendly and courteous and solved the fault very quickly. We would have no hesitation in recommending the company.
2 februari 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
We truly appreciate your thoughtful review; it means a lot to us. We know that experiencing a breakdown, particularly on a Sunday, is frustrating, but we hope this reassures you and future customers that we are always committed to our promise of support.
Thank you,
Mobility 1st Ltd.
What a fantastic company to work with
What a fantastic company to work with. I was extremely pleased with the service I received from the beginning right to the end. Communication was absolutely excellent, the service the engineer carried out installing the stairlift was excellent and my parents and I are couldn’t be more pleased. Thank you Mobility 1st for the amazing service you provided.
3 januari 2025
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
We truly value the thoughtful review you've shared. Our dedication to providing excellent service to both new and returning customers remains our top priority. Thank you for your kind words.
Mobility 1st ltd
Outstanding service!
Prompt, professional, competitive service to repair stairlift, totally satisfied!
2 oktober 2024
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Thank you for your kind review. We are pleased we were able to help you so promptly.
Thank you,
Mobility 1st team
A Caring, Compassionate Company with Skilled Staff
If you need a stairlift, these are definitely the people to contact. Mike was so upfront and honest about the cost and process, and Damien who fitted the stairlift was extremely polite and explained things clearly from start to finish.
Our need for a stairlift changed very quickly and became more urgent than we first thought. They pulled out all the stops to get it fitted within a matter of days for us. They are a highly compassionate and caring team.
Without a shadow of a doubt, I would highly recommend Mobility 1st to anyone looking to buy / rent a stairlift. Worth every penny...
7 augusti 2024
Omdöme utan inbjudan
Svar från Mobility 1st Ltd
Hi Paul,
Thank you very much for taking the time to share such a kind review, we really do appreciate such lovely feedback. We are so pleased we were able to help you get a stairlift in place so quickly, it was a pleasure arranging this for you. Please do get in touch if you need anything.
Thank you,
Mobility 1st Team.
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