Well my purchase didn’t go exactly to plan as I was missing a part and the replacement was from a different set. However, for me it’s not just about getting it right first time it’s how a company resp... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived within 10 days from ordering. Got email and text to update delivery time the day before delivery and received a phone call 30min prior to arrival. Delivery guys polite and careful. Able to ass... Se mer
Företaget har svarat
As someone else has said we received the wrong cover for our set and have now been waiting nearly 2 weeks for a 2 man delivery team to deliver a replacement! Just use royal mail gor goodness sake!
Företaget har svarat
Bought a 4 piece garden set for my wife's summerhouse, the parcel arrived promptly and when opened the furniture was packed very securely. Assembling was pretty straight forward but needed a little "... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At MINT Outdoor we provide a fresh start for your garden. Discover limited edition garden furniture designs you wont find elsewhere, along with ready-to-despatch bestsellers at incredible prices. From generously sized garden sofa sets to sun loungers and garden dining sets, you'll find expertly made furniture for up to 80% less than traditional retailers.
Kontaktuppgifter
Storbritannien
- 02034887190
- help@mint-outdoor.com
- mint-outdoor.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company - good value & great quality
Great company, great communication and delivered on time. The green set I bought looks really nice and is good quality at a competitive price.
Brilliant company! Can’t recommend enough.

Svar från Mint Outdoor
Communication on delayed del times needed
A txt or call on day of delayed delivery time would have been appreciated as i had no communication about the 3.5 hr delay and had waited in specially.
Apart from that the product is wonderful and easily assembled.

Svar från Mint Outdoor
Excellent service
Arrived quickly, excellent quality, fantastic customer service. Really happy with my purchase and very comfy

Svar från Mint Outdoor
First Class Service
The reason for giving only 4 stars was that the item was ordered at the end of April and received in the middle of June. However this was not the fault of the company!
The delay was due to the trouble in the straits of Hormuz. I was kept informed of the delay at all times and I cannot fault Mint Outdoor. There service was first class.

Svar från Mint Outdoor
Lovely furniture set
Great communication throughout about delivery date, and actually arrived a few days prior to estimate. Really pleased with quality and relatively easy to assemble. Delighted with our new furniture set. Have already recommended Mint to friends.

Svar från Mint Outdoor
Palma Grey Rattan Garden Set
Pre ordered the Palma Grey Rattan Garden Lounge Set and Cover Bundle and was kept up to date regarding delivery and when it arrived the delivery guys were awesome.
Really pleased with the set as it far exceeded our expectations- amazing value for money- many local shops have had similar sets available for around the same price but nowhere near the same quality. Weve had lots of compliments on it already and the summers only just started. Highly recommend 👌

Svar från Mint Outdoor
offer of payment for positive review
following my purchase, i received an email from Mint outdoor with the following: I'm Reed and I'm your post-sale contact at Mint for whatever it is you need. You can reply to me here anytime and I'll work internally and follow up for you.
We know how busy life is, and we genuinely appreciate that asking you to take time out of your day to write a review is asking for something that is valuable to us at Mint. It helps other people see that we're trying really hard to make our customers happy, and gives them the confidence to order from us.
So as we benefit from your review, why shouldn't you?
If you're happy with what you've received from us and you're able to take a few minutes to leave a review on Trustpilot, I'll say thank you by sending you £20 cashback on your order right away, it will be paid within 48 hours of you sending me a screenshot of your review.
Here's the link: (link provided to trust pilot)
I hope this comes over in the manner in which its intended, we believe that benefit should be mutual if we both have a benefit so we just want to share that.
Similarly, if you have a problem with your order then please just reply to me here and I'll coordinate the solution and/or feedback for you!
As my review wasnt completely positive, they didnt pay me or reply to any of my further emails. It is against trust pilot to allow this kind of payment so i would be very careful before reading all the positive reviews.

Svar från Mint Outdoor
Quality & Affordable
After seeing the advert for the Mint Stockholm-Chaise- Lounge-Set, we placed our order on the Sunday night, delivery was on the following Thursday. We were given a date for delivery, which we accepted, the delivery guys phoned to say they'll be with us in 30 minutes. Two really pleasant guys, who carried the box around to the rear of our property.
The Rattan is sound with no loose pieces. The cushions are really comfortable and thick.
I can highly recommend this company and the Stockholm set.
Customer Service are really good as well.
The only gripe I had was that fitting some of the screws with the Alan key was a little bit fiddly.
Ordered a corner garden furniture set
Ordered a corner garden furniture set. Arrived within 10 days delivered. Crew were really helpful who delivered it. Really happy with the set, cushions are high quality and it looks great.
Love my garden furniture
Received my Stockholm Rattan Grey 4 Seater Garden Chaise Lounge Set and Cover recently and I’m delighted with this garden furniture. It’s very comfortable to sit on, even for long periods, and the cushions are lovely and supportive. The quality is much better than I expected for the price, with a sturdy, well-made frame that feels built to last. It looks fantastic in the garden and has already had lots of compliments from family and friends. Excellent value for money and I wouldn’t hesitate to recommend it.
Need a larger delivery company
Ordered a sofa dining set, great quality item I just wish the delivery and customer service was better. I pre-ordered this set in April, with an estimated delivery date of 15th May. Very misleading as they said this is when their delivery partner receive it, then it’s upto 10 working days after this for the item to be delivered to your home. In my case it was even longer as they use a very small delivery service based down south and I’m up north, they clearly can’t manage the demand over the summer months and I was told 3 different dates I would receive it by. Received it 4th June.
Great product good quality just what we…
Great product good quality just what we wanted. Assembly a slight challenge fixing holes did not quite align up which made it tricky. Communication with delivery people lead to cross wires but on the day of the delivery the guys were on time very pleasant and we enjoyed a mug of coffee together. They had been up since 4.00 am.
Good quality garden furniture
Good quality garden furniture.
Delivery was prompt and efficient
Would use this company again
Such a bargain
Such a bargain.
The quality is very good and will enjoy my summer in the garden thanks to my new garden furniture!
The customer service always kept me updated.
Thank you!
Great value
Great value
We love the comfortable furniture and the cushions box just make storage so easy !
The delivery was a week later than expected however not a problem
Installation went well all tools were there we has a power screwdriver which was a bonus all done in less than 2 hours
A shame about the driver
The delivery driver was very belligerent, surly and did not want to put the boxes in our garden fortunately his assistant was extremely helpful , it was a warm day I offered cold drinks but the driver went off at high speed after throwing the covers through the gate
We love our garden furniture and would buy with mint again
We have recommended this to our friends

Svar från Mint Outdoor
A Slow, painful experience so far…..
Ordered an outdoor set almost 3 months ago, with a delivery window of between 12th-22nd may, it’s now the 17th of June and still nothing has arrived. The customer service department are appalling and painfully slow at returning any emails/updates on what is happening. It’s you contacting them, rather than the other way round. Have I just wasted £700? I definitely wouldn’t order from them, instead go for a more reputable company.
Edit: Also, I agree with another contributor who gave Mint a terrible review. After reading some of the 5 star reviews they have received, some of them seem unusual to me also.

Svar från Mint Outdoor
Communication can be difficult.
Ordered a garden furniture set from Mint having seen one of their adverts, Very easy to place order with them. Only difficulties I had was communication with them after placing the order. In fairness once my emails had been answered they were very efficient. My order was actually delivered on an earlier date than expected which was good. The delivery guys were very good and helpful as well. The furniture was not the easiest to assemble but once done , very pleased with the purchase.
I would buy from this company again in the future as price and quality good.

Svar från Mint Outdoor
Good product and great service!
Order came as described and also a few days earlier than the suggested delivery time. Drivers carried the product straight to the garden which was very ideal. Good service and product!

Svar från Mint Outdoor
Great website
Great website, excellent value for money and easy to assemble. Would recommend.

Svar från Mint Outdoor
Great experience all round
Easy to order, great value, great product, very comfortable and modern, easy to assemble, tracking and delivery very efficient.

Svar från Mint Outdoor
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