Well my purchase didn’t go exactly to plan as I was missing a part and the replacement was from a different set. However, for me it’s not just about getting it right first time it’s how a company resp... Se mer
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Det här tycker kunderna
Arrived within 10 days from ordering. Got email and text to update delivery time the day before delivery and received a phone call 30min prior to arrival. Delivery guys polite and careful. Able to ass... Se mer
Företaget har svarat
As someone else has said we received the wrong cover for our set and have now been waiting nearly 2 weeks for a 2 man delivery team to deliver a replacement! Just use royal mail gor goodness sake!
Företaget har svarat
Bought a 4 piece garden set for my wife's summerhouse, the parcel arrived promptly and when opened the furniture was packed very securely. Assembling was pretty straight forward but needed a little "... Se mer
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Företagsinformation
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At MINT Outdoor we provide a fresh start for your garden. Discover limited edition garden furniture designs you wont find elsewhere, along with ready-to-despatch bestsellers at incredible prices. From generously sized garden sofa sets to sun loungers and garden dining sets, you'll find expertly made furniture for up to 80% less than traditional retailers.
Kontaktuppgifter
Storbritannien
- 02034887190
- help@mint-outdoor.com
- mint-outdoor.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Excellent service
Excellent service, great product and price and quick delivery. Would definitely use again.

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AVOID
My payment to Mint left my bank on 16th March 2026. My furniture was due to arrive 23rd March. It has still not arrived. I have had a further update - arrival w/c 22nd June. No furniture and no update. Two emails unanswered. The phone number does not connect. Panicking now as the order was £799. Am now contacting the bank as I am worried that this has been a scam. AVOID.

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Will buy from Mint Outdoor again
The order process was easy for a replacement set of furniture covers, and the delivery was fast. The delivery driver was so polite, can’t fault Mint Outdoor and will shop again when we are looking to add to our garden furniture.

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Simple experience to buy online
Simple experience to purchase a garden sofa set. Discounts made the item great value and the quality is great too.
Comfortable and substantial look forward to enjoying it for many years.

Svar från Mint Outdoor
Furniture looks lovely, assembly needs a re think.
This is a review for the Stockholm Chaise Set. £349
The customer service of this company is fantastic. I had to contact them a few times due to delivery issues because of the middle eastern conflict. For obvious reasons things had been delayed but they kept me updated via email. The were also friendly and really helpful with other questions I had, that you answered within a day. The whole ordering has been great, my main problem is I didn't realise it was flat pack furniture. It took 3/4 of a day to assemble 4 pieces of furniture due to an issue like a couple of bolts not lining up with the holes due to the welded corners being bent. So we had to get pliers and try and bend it back to get the bolt and hole to line up. We unfortunately just wasn't able to fully match one of the bolts to the hole. So that bolt and hole in particular isn't fully tightened in place. Thankfully after a lot of work we eventually got all the others lined up and tightened so fingers crossed that one doesn't become an issue. Also the actual tightening of the bolts was incredibly time consuming and fiddly. You haven't got a lot of space to tighten up the bolts and you could only do a 1/4 turn at a time, which was so annoying. You can't use a drill to help and make it quicker because of the tight angles and limited space, so you have to use the Allen key supplied which also was not even fully functional so we had to use our own. Also if you've got a bad back or bad knees I don't recommend it due to all the contorting and kneeling you have to do to get to these things in.
One good thing about it is the cushions are deeply filled and the material is lovely not thin and uncomfy like some are, so very impressed with that. Obviously we didn't pay top price for the set so you get what you pay for and you can tell by the bolts it's just conveyor belt manufacturing. Overall the furniture itself looks lovely and is comfy to sit on when finally assembled. It's just ashame about the time consuming assembly. The company is amazing the 4 star is for how good the customer service is, and how lovely the furniture is after assembly. I just think they need to re think the design. Its a great purchase for people who want lovely garden furniture for a good price, just be prepared for the usual flat pack headache.

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Order arrived promptly.
Order arrived promptly and the delivery team were polite and efficient. The furniture is of a high quality and was exactly as described. We would recommend Mint to anyone.

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Absolutely over the moon with both the…
Absolutely over the moon with both the product and the service. It suits our garden beautifully and came earlier than expected. Will be recommending and using again

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Simply brilliant
Simply brilliant. Delivery was next day. Immaculate communication and the furniture has totally transformed our garden. Comfortable and super stylish. And an incredible price. I don’t know how they do it! My neighbours bought a set too!

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So glad we found Mint!
Having shopped around all over the place trying to find the right garden set at the right price, we finally discovered Mint and were immediately impressed by the choice available and the value.
Ordering was super easy and communication throughout was superb.
The delivery was smooth and everything arrived exactly as described and we really love the quality and comfort!
Will definitely come back to Mint and have already recommended to our friends.
Thanks Mint!

Svar från Mint Outdoor
I’m writing a review on my experience…
I’m writing a review on my experience thus far and out of frustration. I am usually never one that writes bad reviews but I do so now out of desparation. It is rather bizzare that for a company who has an overwhelming amount of good reviews, that some of us can have such an extremely opposite experience, ie. awful.
I ordered on 23 April. I never received an email within 24 hours as promised on their website, so emailed customer services who replied to apologise. Estimated delivery date was 2-3 weeks between 2-12 May and I ordered the cover separately so that I would receive the set first, in time for the end of May bank holiday, and the cover would come w/c 6 June. 12 May came and went and nothing. I chased an update and was told that there was a shipping delay because of the Strait of Hormuz closure (even though I’ve since seen someone else say they received correspondence to say the sets come from Vietnam which presumably wouldn’t go through Hormuz…). Anyway, 6 June came and went and still nothing, no garden set let alone a cover. I chased an update and made the point that I ordered the sofa set and cover separately, specifically to receive the garden set first (whicj cost more than if bought in a bundle). Mint refunded me the difference, which I thought was great customer service. I was told that the shipment with the set and cover should arrive by 12 June. Heard nothing in the meantime. Chased on 12 June and was told it had arrived and the delivery partner would text me with a delivery date. On 15 June I received an email from Right Road Logistics confirming that they had the goods, they would text through delivery details and would deliver within 5-10 days. Heard nothing. I emailed them and rang them. No response. I went back to Mint Customer Services who apologised and said they would escalate. At this point Mint said that I shouls hear from them with a delivery date within 5-10 days, not be delivered of the goods within that timeframe. Confusing, buying more time maybe? Anyway the timeframe passed on both counts. They said twice that they would “come back by the end of tomorrow with a delivery date”, but it never happened.
I am on week 9 of waiting now and I still don’t have anything to show for £550 I’ve given this company. When I said unless I receive a delivery date I would be requesting a refund Mint said they would escalate to the manager at Right Road Logistics. Still nothing has happened. In the meantime people who have ordered less than a week ago are leaving reviews that their goods arrived within 2 days.
Mint customer services has been responsive and friendly but by now, when more than reasonable time has passed since ordering, the original estimated delivery date has well past, there is so much of “thank you for your patience” I can take. I’ve also noticed Right Road Logistics’ name and address are on Mint webiste, so although they are referred to as “delivery partners”, I do wonder how separate they actually are from Mint, as they give the impression, by referring to them as a “delivery partner”.
I’ve emailed to tell them unless I receive a delivery date by next Friday, I am requesting a full refund on the basis that they are in breach of contract.
Can they just not be bothered to drive to north Wales from Kent maybe? It’s a lovely area… anyway I JUST WANT WHAT I’VE PAID FOR! If I do actually receive my order I will update my review…

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Palma suit cover.
Having ordered the Palma rattan suit from another company I have struggled to purchase a suitable cover for 2 years now. I noticed Mints advert in my daily paper and ordered the appropriate cover.
I was kept informed of my order, supplied tracking details with the day and time of delivery which arrived as promised.
In faults whatsoever, cover is perfect for my needs and would recommend Mint to others.

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Stockholm Suite
I ordered the Stockholm set on the 18 June, it was delivered 24 June!
The set is so easy build, just one screw wouldn't fix in place, other than that, this is a perfect buy. Ive been outside everyday on this and there is no misshapen cushions.Soo comfy, great quality fabric. Delivery drivers placed the boxes where I was going to build the item. I would definitely recommend Mint Outdoors, from start to finish.

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Ordered a beautiful garden furniture…
Ordered a beautiful garden furniture set from MINT and their communication was excellent. They did not have the original colour I ordered and offered a different one (which was originally more expensive) for the same price so we would get it sooner.
We are really happy with our new furniture and have been enjoying it loads. It looks great and very comfortable.
Great quality and service
Mint Outdoor were very professional and efficient. After ordering there was quick confirmation and email from them to give details of delivery. The garden furniture was fairly easy to assemble and the quality is very good. It looks stylish and is very comfortable. Great value for money too.

Svar från Mint Outdoor
Will definitely order again!
Product was absolutely perfect for what we needed and looks even better in person. I was kept in the loop when there was an issue with delivery due to shipping issues but I spoke with a lovely lady who provided all the information. Super happy and will definitely order from them again

Svar från Mint Outdoor
Great customer service
Great customer service and clear communication on when our garden furniture would arrive. The product itself is great. Very pleased with MINT outdoor.

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Excellent customer service.delivery…
Excellent customer service.delivery estimate was 5 to 10 days but arrived in 2! Delivery guys very polite and helpful. Excellent product. Very happy 😊

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Excellent service from start to…
Excellent service from start to finish.The website was easy to use and delivery was great.

Svar från Mint Outdoor
Quality furniture reasonably priced
I ordered a garden furniture set as a gift for family members having seen an advert in a gardening magazine. It was simple to place an order for which I received an immediate confirmation. Delivery was scheduled for 5-10 days and was promptly delivered on schedule. Excellent communication from Mint throughout. Furniture is as advertised, well made and easy to put together. I would definitely recommend this company.

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