Mint Outdoor Omdömen 

I ordered a garden furniture set with Mint. The ordering system was easy and straight forward and I had the choice of paying in full or paying a deposit. I chose to pay in full.
There was a delay in my order being delivered but I was totally informed of the progress and, in fact, it came earlier than was advised in the end.
I chose to pay for my garden furniture to be assembled and the 2 delivery men were polite and very accommodating and I love my new furniture, the quality of the furniture was very good.

I have tried to contact the company without success regarding the missing cover which I bought as part of the Stockholm bundle on 7th April 2026. Order #5647. Emails have been sent but sent absolute silence.

I was notified that the cover would arrive separately and after the outdoor sofa.

17th April - email from Mint said main order expected 4th May was to be moved to 11th May. Not delivered. I then emailed as this date had been and gone.

24th May - email reply that it would be delivered w/c 1st June. I was understanding at this point as the Middle East conflict mentioned as reason for delay. Sofa then delivered beginning of June but no mention of when cover would arrive as yet.

16th June - I emailed Reed (who is the post sales advisor) as still no cover or update.

No answer.

24th June - I sent another email asking for a response and delivery date to both Reed and the help email.

Today is 2nd July and still nothing. The order was placed on 7th April.

I have paid for the item and it hasn’t been delivered. No communication as to when. There is no phone number to call only an email. The returns address shows as Kent but I believe this is not a UK based company.

I was emailed after the sofa delivery by Reed asking for a positive review after the cover had been delivered. Very presumptive. I ordered the cover to stop bird shit, general dirt and the sun spoiling the sofa. What’s the point? I have paid for something not received, with no response now from the company. I didn’t want to write a review and was holding off but I have lost patience now.

Fantastic value for money compared to lots of other online retailers ,Delivery took little while because there not sat in a warehouse and actually made to order which I think you can tell the quality hasn't been say bout scuffed etc ,the cushion storage is fantastic, hubby built and said was very simple and that the delivery guys were nice to.
Ive only found one proble two of the cushion overs for the back the zips are broken.
Other than that fantastic

very happy with my gardeen furniture fast delivry

Ordered the Palma outside furniture bundle which included the cover, cushion box and two stools. It was delivered 5 weeks after placing the order.
Communication from Mint was quite good during this time.
Communications from the delivery company, Right Road Logistics, was good except I could not get their website to accept my What Three Words location.
The delivery team rang me on the day of delivery to let me know they were half an hour away but it was impossible to have a conversation as they spoke very little English. That said, they were helpful and friendly.
The furniture was well packaged. Instructions were minimal as seems the course these days.
Putting the corner seating unit together would be nigh on impossible for one person but the rest would be no problem.
The furniture is excellent value for the discounted price paid.

Very happy with our garden suite

Really pleased with my outdoor furniture. Good price. When I emailed for update on delivery I had a quick reply and very polite.
Delivery was good, but didn't get the call half an hour before delivery but I was there for the delivery window anyway.

Speaking with Rachel who has sorted an issue and resolved
Not easy to contact but once emails seen very efficient
Will certainly purchase again from mint
Furniture is good quality

Really lovely patio set which was delivered on time. I did find it quite hard to put together on my own and there is one corner that is not fitting very well but that could just be due to my workmanship! It’s very comfy and looks great!

I ordered the Palm Grey set.
Mint kept in touch to let me know when delivery would be. The quality of the product is great and very good value for money. Several people have thought it was a lot more expensive than it was!

Ordered beginning of April, still no delivery date!
Edit: although the original time frame was as you stated I did receive an email stating it would be delivered week of 8th June. It finally arrived in the UK in the early hours of 24th June. Wasn't until I threatened to tell PayPal to cancel the order that I finally got a delivery date.

Ordered a Palma garden sofa set, delivered when it was due without any issues. Slightly difficult to build especially the corner section but once it was done it looks great and perfect in the garden. We ordered a cover with is really good quality and now going to order the cushion box to match.

Good product for a sensible price easy to build and comfortable

Overall an excellent quality product and a decent price.
The furniture was delivered really quickly (within a week of ordering) and couldn’t fault the communication from both the company and delivery people.
The furniture items were not the easiest to assemble and one of the holes didn’t line up at all. However, I would say don’t let that put you off as the end result is worth it. In hindsight I wish I’d have paid extra for them to be assembled so if you can afford it, recommend considering this option.
Covers also look a tad lightweight but haven’t been put to the test yet as weather is nice. Will see how they fare in the winter months.
In summary, great quality products at a competitive price, would recommend.

Was a bit dubious at first but I got to say they have been amazing throughout we have saved £200 on a set which is similar in the range will definitely be recommending them to family and friends.

Product is better than expected. We are delighted with it. 😎
Delivery was when they said it would be at time of order & put into the back garden as requested.

Very good quality furniture. Fairly easy to put together with two people. Very pleased with finished item.

Brilliant furniture, fast delivery. Really pleased

Easy ordering process. Used AI assistant to help me decide which one. I had a message to say furniture was going to be delivered on the estimated day given when ordered. Was unsure if I was going to be in to accept it - called the number, where the assistant was very helpful , she made notes and reassured me that I’d have a call. Putting the set together in the heatwave nearly finished the other half off but we’re so happy with the product. Highly recommend MINT. Only downside was the waiting time (but that was because I’m v impatient and wanted to finish my garden makeover).

We ordered the cushion box to match the Palma set we had purchased last year. The box arrived very fast and was easy to build. The cushions fit perfectly.