Quality - fantastic. Customer service - unsurpassed. This is the second purchase I’ve made from Matt. Considering this was an international sale I’m very impressed with the efficiency with which my or... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had been searching for the right artist to design a one off the kind trainers for a long time before I came across MattB customs. And I must say the skill, talent and care what went into the ultimat... Se mer
Företaget har svarat
I took my Stanley Cup into JD in the Trafford Centre yesterday. I was served by a very pleasant girl who was knowledgeable and lovely to deal with. I didn’t really know what to have engraved onto it a... Se mer
Företaget har svarat
Not only do they offer you any custom design with any shoe combination you want, they are also amazing in their customer service: they tell you exactly what VAT and customs you'll need to pay, when th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MattB Customs was established in May 2014. We are an exclusive footwear customisation brand, creating unique designs and adding vibrant enhancements to classic silhouettes that can't be purchased on the high street or anywhere else.
Kontaktuppgifter
Storbritannien
- info@mattbcustoms.com
- mattbcustoms.com
4,6
Utmärkt
394 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality experience
Quality - fantastic. Customer service - unsurpassed. This is the second purchase I’ve made from Matt. Considering this was an international sale I’m very impressed with the efficiency with which my order was handled.
30 juli 2026
Overall really poor
Overall really poor, took ages with the designs, didn’t read the brief or follow up email… decided to write off the initial deposit and find someone who bothered to read emails
22 juni 2026
Omdöme utan inbjudan
Exceptional service
I’m told that the true measure of exceptional customer service isn’t when everything goes well, it’s how they cope and treat their customers when things don’t quite go right and I have to say that in my situation Mattbcustoms absolutely excelled themselves. A small hiccup, one very panicked prom Mum but I was provided with constant reassurance and updates that everything would be perfect…and it was. My daughter’s custom prom Campus are fabulous and she’s absolutely buzzing about wearing them. I cannot fault the customisation, the communication, the speed of answering emails, and of course, the outstanding customer service. I wouldn’t think twice about using Mattbcustoms again. Thank you for everything, you’ve made me and my girl extremely happy. I wish I knew the name of the lady with the beautiful nails that helped me but you’re one in a million! Thank you.
12 juni 2026
Omdöme utan inbjudan
It was a wonderful experience
It was a wonderful experience, my daughter (5years old) had her stanley customised. The gent who dealt with us was so friendly and lovely and i had a very happy 5 year old.
26 maj 2026
Svar från Mattbcustoms
Thanks so much for your review Rabiarella! So glad to hear you had a good experience in our Trafford Centre concession!
Svar från Mattbcustoms
Thanks so much for your review! So glad you love your new customs!
Best customs
I had been searching for the right artist to design a one off the kind trainers for a long time before I came across MattB customs. And I must say the skill, talent and care what went into the ultimate design is first class and I must say MattB customs are highly recommend to see your designs brought to life. Exceptional .
18 februari 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review Charles! We really appreciate your feedback and we're so happy to hear you love your custom 1 of 1s!
American spirit in sneakers
I will be honest, I wasn't going to give 5 stars because of the slow delivery which wasn't 15 days, but 30. However when I saw them I was left speechless. Exactly the design I made on my computer was on my sneakers. Just amazing work guys. I am ready for the 250th anniversary on 4th of July.
24 april 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review Milen. Once again we're so sorry for the delay in getting your customs to you, unfortunately we fell a little behind with orders and it took us a couple of weeks to catch up. Thank you so much for your patience and understanding, with everything being hand crafted we ensure that nothing is ever rushed! That being said, we're so pleased to hear you were happy with your custom Air Force 1s, they turned out so well!
Svar från Mattbcustoms
Thank you so much for your review Amber! Enjoy your new customs!
Wedding trainers
I have ordered several pairs of trainers for the groomsmen to wear for my wedding.
The service I received was amazing. Very thorough and they made it personal for me listening to every detail I required.
Highly recommended company and I will be ordering again.
8 april 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Hey Leane,
Thanks so much for your review! We're so pleased to hear you loved your custom Wedding pairs! We hope you have the best day!
Excellent service from my email enquiry…
Excellent service from my email enquiry to receiving my amazing new trainers !
The quality and attention to detail is incredible- would highly recommend Mattbcustoms 👍
1 april 2026
Omdöme utan inbjudan
Absolutely love these trainers
Absolutely love these trainers. The turn around was about 10 days from dropping them off at the Trafford to having them posted back but communication and updates were great. But they’re flawless. Definitely recommend having some customs made.
20 mars 2026
Omdöme utan inbjudan
Stanley Cup
I took my Stanley Cup into JD in the Trafford Centre yesterday. I was served by a very pleasant girl who was knowledgeable and lovely to deal with. I didn’t really know what to have engraved onto it and she spent time showing me different Designs and Fonts. She also served another customer whilst I stood back having a think and her presentation and mannerism is a credit to your company. Very Happy Customer
6 mars 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review Sandra! So happy to hear you had a good experience at our Trafford Centre concession! We hope you love your new custom Stanley Cup!
Seamless collaboration and speedy delivery!
If you're hesitant about ordering custom shoes internationally, MattB Customs is the way to go. They worked closely with me on the initial mockups, making sure every detail was right before moving forward. Communication was quick in spite of the time zone difference between the UK and US West coast, pricing was clear, and the shipping from the UK to the US was incredibly efficient. I couldn't be happier with the final product.
27 februari 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review Zack! Really appreciate the feedback, and we're so pleased to hear you love your custom Toy Story themed Jordans! We loved working on the design with you, they turned out so well!
My daughter wanted her uggs designed it…
My daughter wanted her uggs designed it was her first time and she was so happy with the design and results of how the turned out definitely recommend and will be a return customer thanks a lot everyone xx
19 december 2025
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review! So glad your daughter loved her custom Uggs!
MattB Customs makes junk
I purchased very expensive custom Jordans from MattB Customs. The leather tore after wearing them a few times. They refused to replace my shoes. Terrible quality and worse customer service. Don’t buy this over priced junk.
24 januari 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you for your review, Tony. After reviewing the photos you provided, we can see that the shoes have been worn extensively.
We are always happy to assess and amend any genuine durability issues with our custom work, however, in this case the customisation shows no faults.
The tear visible on the toe box does not appear to be a fault with the materials or customisation. From the photos, it looks more like accidental damage caused by the shoe catching or being tugged on something, which is more general wear and tear rather than a manufacturing or customisation defect, so unfortunately this would not be eligible for repair / refund.
We appreciate your feedback and are always happy to review concerns when they fall within our warranty terms.
Great job and quick turn around
Great job and quick turn around. They look fantastic. I shared photos and info on the Viagra Boys band subreddit and many people are interested in getting their own customs too!
9 januari 2026
Omdöme utan inbjudan
Svar från Mattbcustoms
Thanks so much for your review Ben, loved making these for you!
Svar från Mattbcustoms
Thank you so much for your feedback, really appreciate it!
You will love it!
Easy communication. Incredible product. Great service. Will be getting more pairs in the future!
10 december 2025
Omdöme utan inbjudan
Svar från Mattbcustoms
Thanks so much for your review Hanson! Really glad you loved your customs and looking forward to working with you on your next pair!
Svar från Mattbcustoms
Thank you for your review! Appreciate it!
From the first contact with multiple…
From the first contact with multiple emails back and forth to collecting my partners trainers nothing was too much trouble, exceptional service and the art work on the trainers is outstanding. Would highly recommend
2 december 2025
Omdöme utan inbjudan
Svar från Mattbcustoms
Thank you so much for your review Joanne, so glad you loved your customs!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.