I ordered a bag in July to be delivered to Saudi Arabia. 2 months later the bag still hasn’t been delivered and after multiple attempts to follow up on my order I’m told that it has been returned to s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service is wonderful! I ordered an iPhone 17 Pro case but then decided (after placing the order) that I wanted the larger phone. I reached out to Client Relations and have had amazing... Se mer
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Got the Bucket Soft Tote in Plum Red and I love it so much! The leather is incredibly soft and supple, and you can really feel the quality of the full-grain leather and construction. It also sme... Se mer
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Actually ordered their backpack from Nordstrom but the fulfillment was still done by MAISON. The shipping was estimated to take over a week and there was no expedited shipping option, but needed the b... Se mer
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Företagsinformation
Skrivet av företaget
Step into the world of MAISON de SABRÉ, where luxury leather redefines the boundaries of elegance and craftsmanship. Our exclusive collections blend innovative design with traditional techniques, ensuring each piece not only meets but exceeds the pinnacle of luxury standards. Experience the distinction of meticulously hand-finished accessories that bring sophistication to every moment of your life.
Kontaktuppgifter
Australien
- info@maisondesabre.com
- maisondesabre.com
4,1
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Aloha from Hawaii
Aloha from Hawaii! This is my third case and they are absolutely the most beautiful cases ever. I get so many compliments on my emerald green case. I am so in love. They also have the best customer service. I am a forever customer. Mahalo Maison de Sabre.
1 april 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Michelle,
Thank you for your kind words—we’re truly delighted to hear your experience with MAISON de SABRÉ has been nothing short of exceptional.
It brings us so much joy to know that our packaging, fast delivery, and premium craftsmanship resonated with you. Every detail, from the monogramming to the luxurious unboxing, is carefully considered to ensure it feels as special as the piece itself.
Should you need any assistance—whether selecting your next item or discovering more about our collection—we're here to help.
Thank you for being part of the MAISON de SABRÉ family. We look forward to crafting more meaningful moments with you.
Warm regards,
MAISON de SABRÉ Team
Incredible costumer service
Incredible costumer service! They really helped me resolve my issue. A costumer for life!!!!
6 april 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Ana,
Thank you so much for your kind words. We’re truly delighted to hear that our Customer Experience Team was able to support you so seamlessly. At MAISON de SABRÉ, we’re committed to delivering thoughtful and refined service at every touchpoint.
It’s a joy to know we’ve earned a place in your journey. If there’s ever anything more we can assist with, we’re here for you—always.
Warmest regards,
The MAISON de SABRÉ Team
exceptional customer service
MAISON de SABRÉ offers exceptional customer service! I had an issue with my phone case, which started to peel after just one week of use. I reached out to their customer service team, and they were incredibly responsive. They assured me that the issue was due to a fault and emphasized their commitment to providing high-quality products. Throughout the process, they were attentive and helpful. I just received my beautiful new case without any hassle. Thank you for going above and beyond with your amazing customer service!
17 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Luciana,
Thank you so much for your kind words—we're absolutely delighted to hear that you’re loving your new piece from MAISON de SABRÉ.
Each item is crafted with care to complement your lifestyle with elegance and purpose, and knowing it’s been so well-received brings us immense joy.
If there’s anything further we can assist you with—whether it’s styling advice, product care, or exploring more from our collection—please don’t hesitate to reach out. We’re always here to help.
Thank you again for being part of the MAISON de SABRÉ family.
Warmest regards,
MAISON de SABRÉ Team
Carmela really helped me have a…
Carmela really helped me have a pleasant experience!
11 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Helén,
Thank you for your wonderful review! We’re absolutely thrilled to hear that Carmela provided you with such an exceptional experience—our team takes great pride in delivering impeccable service that reflects the essence of MAISON de SABRÉ.
Your support means everything to us, and we’re so grateful to have you as part of our community. If there’s anything more we can do for you, we’re always here to assist.
Wishing you nothing but elegance and joy with your MAISON de SABRÉ pieces!
Warm regards,
MAISON de SABRÉ Team
5 star customer service
I have just ordered two products as accessories for a new phone. I had been looking online and in duty free previously and was really impressed by the quality and the fabulous colours. They have only been surpassed by the customer service. In a world of “who cares” their attitude is really refreshing and Carmela was a delight to deal with!
12 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Louise,
Thank you for your wonderful feedback! We’re beyond delighted to hear that your MAISON de SABRÉ experience has been nothing short of exceptional. Our designs are crafted to bring both elegance and function into your everyday moments, and knowing that our service—especially Carmela’s—has made a lasting impression truly means the world to us.
Your support and appreciation of our signature colors and craftsmanship inspire us to continue redefining luxury. If there’s anything more we can do for you, we’re always here to assist.
Enjoy your exquisite new accessories, and we can’t wait to welcome you back soon!
Warm regards,
MAISON de SABRÉ Team
High quality products and customer service
MAISON de SABRÉ products are made with such high quality leather, and with such great designs. Their customer service representatives are also so incredibly helpful! Would recommend this company and will continue to purchase their products.
11 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Alyssa,
Your kind words mean the world to us—thank you! At MAISON de SABRÉ, we pour our heart into every design, ensuring the finest craftsmanship and timeless elegance. Knowing that both our products and service have made an impression on you is truly rewarding.
We can’t wait to be part of your next journey. If you ever need assistance, we’re always here to help!
Warm regards,
MAISON de SABRÉ Team
My soft tote is fantastic
My soft tote is fantastic! Great quality leather, neat stitching and super durable. It's spacious enough for all my essentials and even looks more amazing with the charms. I got compliments from friends on its sleek design. Totally worth it!
3 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Amethyst,
Thank you for your kind words! We’re absolutely delighted to hear that your Soft Tote has become an essential part of your collection. At MAISON de SABRÉ, we take pride in creating pieces that seamlessly blend luxury, durability, and timeless design—your compliments on the buttery-soft leather and impeccable craftsmanship mean the world to us.
It’s wonderful to know your tote is turning heads with its sleek design! If there’s anything else we can assist with, or if you’d like to style it further with our signature charms, we’d be more than happy to help.
Wishing you many more stylish moments with your tote!
Warm regards,
MAISON de SABRÉ Team
Stylish and Stunning Purchase!
Absolutely love my purchase from the Little Miss collection! Gorgeous design and great quality. Totally satisfied with it!
3 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Sophie,
Thank you for your glowing review! We’re absolutely delighted that you adore your purchase from the Little Miss collection. Each design is crafted with a touch of playfulness and luxury, and knowing it has brought you such joy means the world to us.
Should you ever need any assistance or wish to add another exquisite piece to your collection, we’re always here to help. Enjoy your stunning purchase!
Warm regards,
MAISON de SABRÉ Team
Support That Delivers 👌
I got myself a nylon laptop bag. Feels solid so far, no issues with it. Shoutout to the support team. Fast replies and super helpful. Made everything so smooth.
30 januari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Jake,
Thank you for your wonderful review! We’re thrilled to hear that your nylon laptop bag has exceeded expectations and that our team was able to provide the seamless support you deserve. At MAISON de SABRÉ, we take pride in crafting pieces that blend luxury with everyday practicality, and knowing it’s the perfect fit for you means the world to us.
If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here for you. Wishing you many stylish journeys ahead with your new bag!
Warm regards,
MAISON de SABRÉ Team
Nice design
My purchase arrived later than expected but support is responsive to my follow ups. The charms are great I like the colors and design. They looked great bunched up on my bag.
10 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear C. Jackson,
Thank you for sharing your experience with us! We truly appreciate your patience and are delighted to hear that our support team was able to assist you. It’s wonderful to know you’re loving the colors and design of your charms—they’re meant to add a touch of elegance to every moment.
If there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you many more stylish adventures with your MAISON de SABRÉ pieces!
Warm regards,
MAISON de SABRÉ Team
Orders Never Arrived
I placed two orders with Maison de Sabre in mid-December 2024. It is now March 2025 and I have not received either order. The email response from the company was, essentially, a shrug and a "Contact US Customs." I very much regret my orders with this company. I order from international businesses frequently and have never had this problem.
UPDATE (3/26/25): After posting this review, Maison de Sabre graciously sent me replacements.
6 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Tracy,
We sincerely apologize for the delay and any frustration this has caused. At MAISON de SABRÉ, we strive to ensure a seamless shopping experience, and we are truly sorry to hear this was not the case for you.
Our team is committed to resolving this for you as swiftly as possible. While international shipments can sometimes experience unexpected customs processing delays beyond our control, we understand how important it is to receive your order promptly. Rest assured, our Client Services team will be in contact with you within 24 hours to investigate further and provide a resolution.
Thank you for your patience and for bringing this to our attention. We appreciate your trust in us and are here to make this right.
Warm regards,
MAISON de SABRÉ Team
여자친구가 저에게 선물 해줬는데 너무 귀엽네요!
여자친구가 저에게 선물 해줬는데 너무 귀엽네요!! 다른분들도 선물로도 자기가 쓰기에도 너무 좋은것 같아요
5 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Hi there,
Thank you for sharing your wonderful experience! We’re absolutely delighted that your MAISON de SABRÉ piece was a cherished gift—it’s moments like these that make our designs so meaningful.
If you ever need any assistance or are looking for another timeless piece, we’re here to help. Wishing you many more special moments with your beautiful gift!
Warm regards,
MAISON de SABRÉ Team
Stylish and practical card holder
I just got myself a leather card holder, and I’ve got to say, it’s a great pick. The leather feels really high-quality and sturdy, and the stitching is super neat. It’s compact enough to fit in any pocket but still holds all my cards with no problem. Plus, it’s got this simple but stylish look that works with anything. If you’re into well-made leather goods, this one’s definitely worth checking out!
27 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear David,
Thank you for your thoughtful review! We’re thrilled to hear that your MAISON de SABRÉ card holder has exceeded expectations in both design and craftsmanship. Every detail, from the premium leather to the meticulous stitching, is crafted to elevate your everyday essentials with timeless elegance.
If you ever need any assistance or are looking for your next piece to complement your collection, we’re always here to help. Enjoy your card holder—it’s a true statement of refined style!
Warm regards,
The MAISON de SABRÉ Team
Great Bag
The sling bag quality is excellent and has a timeless design. Durable, stylish, and perfect for everyday use!
4 mars 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Marion Jeffrey,
Thank you for your wonderful review! We’re delighted to hear that you’re loving your MAISON de SABRÉ sling bag. Its timeless design and durability truly make it a perfect companion for everyday use!
If there’s anything else we can assist you with, don’t hesitate to reach out.
Warm regards,
MAISON de SABRÉ Team
Maison de Sabre wallet
I recently purchased a wallet, and I couldn't be happier with my decision. I love the minimalist design of the Maison de Sabre wallet. It has a luxurious look that sets it apart from other wallets I've owned. And the variety of colors available allowed me to choose one that matches my style perfectly.
28 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Mel,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your MAISON de SABRÉ wallet. The minimalist yet luxurious design is crafted to complement every style, and we’re delighted it’s the perfect match for you.
If there’s anything else we can assist with, or if you’re looking for your next statement piece, we’d love to help. Enjoy your wallet!
Warm regards,
MAISON de SABRÉ Team
Adorable Charms
The Mr. Men charms are very adorable! I contacted them regarding the dimensions and their CS rep was very helpful! I purchased one and very happy with it!
18 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Matt,
Thank you for your lovely feedback! We’re delighted to hear that you adore your Mr. Men charm and that our team was able to assist you along the way. Your satisfaction means everything to us!
If there’s anything else we can do for you, don’t hesitate to reach out—we’re always here to make your experience exceptional. Enjoy your charm!
Warm regards,
The MAISON de SABRÉ Team
Faulty bag
I had a fault with my bag and Carmela was so friendly and understanding of my issue.
She worked with me to organise a replacement quickly. So efficient and professional.
Love my bag! Thank you 😊
26 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Stephanie,
Thank you for sharing your experience! We’re delighted that Carmela assisted you with such care and efficiency. At MAISON de SABRÉ, we take great pride in delivering impeccable service and ensuring every piece meets our highest standards.
We’re thrilled that you love your bag! Should you need further assistance or have any questions, we’re always here to help.
Enjoy your beautiful piece! ✨
Warm regards,
The MAISON de SABRÉ Team
Love the charms and great customer service
Love my phone case and the AirPod keychains are too adorable! I could collect them all! They are so well made. Eyeing one of their beautiful bags next! Customer service is amazing! Too notch company!
25 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Ang,
Thank you so much for your kind words! We’re delighted you love your phone case and AirPods keychains—they are little treasures! It means the world to us to have you as part of the MAISON de SABRÉ family, and we can’t wait for you to experience one of our beautiful bags next.
Our team is always here to ensure you have an exceptional experience, and we truly appreciate your support. Looking forward to styling your next piece with you!
Warmest regards,
The MAISON de SABRÉ Team
I LOVE the Mr Men Little Miss Collection
I LOVE the Mr Men Little Miss purse charm! I ordered Little Miss Bad, her personality fits mine. Very detailed and stitched to perfection. Not to mention very fast shipping. Im thrilled with it!
6 februari 2025
Omdöme utan inbjudan
Svar från MAISON de SABRÉ
Dear Deb,
We’re thrilled to hear that you love your The SABRÉMOJI™ Little Miss Bad Charm—it sounds like the perfect match for you!
At MAISON de SABRÉ, we are committed to crafting experiences as exceptional as our products, and knowing that you appreciate the artistry and fast shipping truly means the world to us. We deeply value your trust in MAISON de SABRÉ, and your feedback is incredibly valuable to us.
If there’s anything else we can assist with, please don’t hesitate to reach out—we're here to help! Thank you for being part of the MAISON de SABRÉ family, and we can’t wait to be a part of your next adventure!
Warm regards,
MAISON de SABRÉ Team
Svar från MAISON de SABRÉ
Dear Debbie,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your new wallet. At MAISON de SABRÉ, every piece is crafted with passion and precision, and knowing that it resonates with you truly means the world to us.
Your support inspires us to continue creating timeless designs that elevate everyday moments. We hope your wallet becomes a cherished companion on all your adventures!
With appreciation,
MAISON de SABRÉ Team
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