I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Se mer
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Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Se mer
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Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
Företaget har svarat
Företagsinformation
Skrivet av företaget
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Skrivet av företaget
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktuppgifter
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have had ESET for quite a while and am…
Have had ESET for quite a while and am very satisfied with the product.
14 april 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you are satisfied with our product after using it for a while. Thank you for your positive feedback!
Always get a reminder for renewal have…
Always get a reminder for renewal have used eset for a few years and never have had an issue.
13 april 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had a consistently positive experience with our renewal reminders and service over the years. Thank you for your feedback!
Renewing before old subscription was finished
I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very easy.
5 april 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad renewing your subscription was easy. We're sorry you had difficulty adding another computer and will review the instructions to improve clarity.
Svar från ESET Software Australia | Digital Security Solutions
We're glad you find it easy to use and innovative. Our goal is to provide peace of mind, and we appreciate your feedback.
ok ok ok ok ok
3 april 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for sharing your review of our product.
Is there a way to make it easier to add…
Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device.
Otherwise very happy, trust your software
31 mars 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad you trust our software. We'll look into simplifying the mobile phone addition process, especially the QR code scanning. Thanks for your time!
Got to the point where I was to enter…
Got to the point where I was to enter payment details when I got the message ,”Oops, something went wrong, try again later,”. Now, if you go through the steps to renew my subscription it is sitting waiting in my bank account”
28 mars 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Svar från ESET Software Australia | Digital Security Solutions
Thank you very much for the feedback on our support, much appreciated.
Easy and reasonable pricing
2 mars 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you found our pricing easy and reasonable. Thank you for your positive feedback; we appreciate it greatly.
AI assistance useless
I downloaded the virus protector but can't activate it.
AI answers questions I Havnt asked so it was useless.
2 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Svar från ESET Software Australia | Digital Security Solutions
We're so glad our instructions were helpful and easy for you to follow! Thank you for your feedback.
i am unable to check my number of…
i am unable to check my number of devices from my desktop....i have gone back to the original email and now trying to add 2 more devices and so far having had any success....
8 mars 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
easy to use and good protection
It has been easy to conect to and you seem to be a good job
7 mars 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that connecting was easy and that you're satisfied with our work. Thank you for your positive feedback!
I have always found Eset to be the best…
I have always found Eset to be the best security. I and family members have used Eset since 2009 on different computers with business and personal devices.
4 mars 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you and your family have had such a positive experience with our security solutions since 2009. Thank you for your long-term support and trust in our products for both business and personal use.
NOT HAPPY
I PAID A 2 YEAR SUBSCRIPTION ON 27/12/25 AT A COST OF $135.98 FOR ESET PROTECTION.. YOU KEEP TELLING ME MY FREE TRIAL HAS EXPIRED & I AM NOT PROTECTED wtf !!
27 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
just when you thought nothing could be as better as VET ANTI VIRUS
For ease of setting up,the anti viral program is one to bank on!
I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten too big and had forgotten the most important rule in business: your everyday consumer is just as important as the bigger contracts, so I left them, as their customer service had become very poor and sloppy.
I have only just rejoined, and so far, they haven't let me down
27 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate you sharing your experience! We're happy to hear that the setup was easy. We value all our customers and regret that our service didn't meet your expectations in the past. We're glad things are going well now. Thanks for rejoining us!
Easy and reasonable price
Easy and reasonable price. Good protection. Worth the money
27 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product offers great protection at a reasonable price. Thank you for your positive feedback; we appreciate it!
Eset is very thorough and picks up…
Eset is very thorough and picks up things others miss
25 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product is so thorough for you. Thank you for your positive feedback; we appreciate it.
Not Happy
I have been using ESET for over 10 years, when I came to renewing my subscription I was attempting to do it on the day it was due and I was not given my discount and was forced to pay a higher rate. I will consider not renewing next time.
18 januari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
There is no facility to edit my…
There is no facility to edit my personal details eg. phone no, address etc
24 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We are sorry that you are experiencing difficulty updating your personal details. We will review this process.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.