I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Se mer
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Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Se mer
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Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
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Företagsinformation
Skrivet av företaget
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Skrivet av företaget
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktuppgifter
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
POOR Possible ILLEGAL OPTIONS
As a RESEELLER for my Client .. I cannot Rollback to the original product Eset Home Security Essentials. I also cannot remove this subscription. As we have an alternative sub.
I can turn Auto-Renew OFF on this landing page.
However, if I subsequently login to my recent ESET HOME client account it shows Auto-Renew as "ON" and I also CANNOT turn it OFF from There !
24 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
i purchased aditional subscription for…
i purchased aditional subscription for a new computor and for my new phone . but have not been able to load either. when it comes up for renewal i will decline all thanks for nothing.
1 december 2025
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Product is great.
Product is great.
After installing my first version many years ago, I never had a problem with viruses, despite coming from many ways.
23 februari 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently protected you from viruses over the years. Thank you for sharing your positive experience with us!
I'm not up with all the jargon and…
I'm not up with all the jargon and latest info and find it difficult to decide what I should be using or not using. Have no idea about TrustPilot
14 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and the time you took to share it. We recognize it can be challenging to stay informed with the latest information. We'll consider how we can make things clearer.
Easy to extend my membership
Easy to extend my membership. Been safe from any problems.
31 januari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that extending your membership was easy! We appreciate your feedback and are glad you feel secure.
I was put on to eset by friend that is…
I was put on to eset by friend that is right up with his tech, I’d used a few other protection programs before and ended up with all sorts of problems made the change to eset and I haven’t looked back and haven’t had a problem since making the change even when I’ve had little problems and needed to call the company they have given great advice and got ontop of the issues quickly and effectively it’s now 2026 and my computers have been hassle free since 2011
21 november 2025
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has provided you with hassle-free computer use since 2011! It's great to know that our support team has been helpful and effective in resolving any issues. Thank you for sharing your positive experience!
Installing ESET on my iMac M4 is… tortuous.
Installing ESET on my iMac M4 is tortuous.
Even now, I am not sure whether I am protected or not.
I wish there was some way to test whether ESET is working.
17 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're sorry the installation on your iMac M4 was difficult. We value your feedback and will review the process to improve it. There are resources available to verify protection.
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that the installation was smooth and that it works well for you. Thank you for your positive feedback!
I have had no problems
16 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate you taking the time to share your positive experience; we are so glad to hear it has been problem-free.
Works very well in the background.
Works very well in the background.
My only concern is checking timelines / schedules for updates and scans - I struggle to find where clear info is listed on what is currently setup.
16 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear it works well for you. We appreciate your feedback regarding the clarity of the update and scan schedules, and we'll work on making that information easier to find.
Very easy to use and trustworthy
15 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our service is easy to use and trustworthy for you. Thank you for your feedback!
Your virus check seems to work well!
15 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our virus check works well for you! Thank you for your positive feedback; we appreciate it.
Cannot downgrade or reduce number of…
Cannot downgrade or reduce number of subscriptions on line. Subscription renewals more expensive than buying new subscription from retail store.
14 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
This is an easy to navigate security…
This is an easy to navigate security programme which does the job it is designed to do, without any hassle.
31 december 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our security program is easy to use and functions effectively for you. Thank you for your positive feedback; we appreciate it!
One of the best
13 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and we are so glad you had a great experience with us.
The peace of mind that all the family…
The peace of mind that all the family items are protected wherever we are. Its fairly simple instructions to add anything new very helpful.
3 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product gives you peace of mind, knowing your family items are protected wherever you are. We appreciate your feedback on the simple instructions!
The help and support
The help and support when I lost my account due to continuous hacking on the computer.
10 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that we could provide assistance when you lost your account due to the hacking. Thank you for sharing your positive experience!
Up until I brought a new computer it…
Up until I brought a new computer it worked well, I am sure you are still monitoring this one, but I cannot be sure.
I still get bombarded by other computer companies to buy their security systems in my mind if these companies have to resort to this, they must not be very good.
Time are tuff for everybody now
2 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We're sorry to hear about your experience after getting a new computer and the unwanted solicitations. We'll review your comments as we continually work to improve our services.
Great experience! Highly recommended.
Great, effective product; competitive pricing; good communication; ongoing regular updates. I've been a user for over ten years and have never even considered changing from ESET.
9 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our product for over ten years! We appreciate your feedback regarding our pricing, communication, and updates. Thanks for your long-term support!
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you have had a positive experience with our product. Thank you for your feedback; we appreciate it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.