I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Se mer
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Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Se mer
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Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
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Företagsinformation
Skrivet av företaget
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Skrivet av företaget
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktuppgifter
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Automatically saving auto renewal
Automatically saving auto renewal, hiding the little tick box to turn it off, and then saying the update is taking longer than expected to save? What a load on unethical rubbish. Never again would I use you.
7 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you found our staff friendly and the process easy. Thank you for your feedback!
Very happy to date with the service.
Very happy to date with the service.
Easy to install and seems to be protecting most threats, although I did have a spam email come through this week.
7 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you're pleased with the service and its easy installation. We appreciate your feedback about the spam email and will look into it.
Ten Years A Customer Of ESET Policies.
I have been a customer of ESET Digital Security Policies for many years, and I shall continue to purchase ESET Policy renewals when they come due in the future because:
1) I feel that my Laptop computer is safe.
2) ESET Digital Security policies are very good ‘value for money’!
3) With my Laptop home computer, if the ESET Digital Security service suspects a potential problem, it alerts me immediately to any threats plus accurate advice on what to do.
4) I am a very happy ESET Policy long term customer/client. Hence I highly recommend ESET Policies to Individual and Business computer owners, both in Australia and other Countries.
Regards, K.W.C
7 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your long-term patronage and are happy to hear that our security policies provide you with peace of mind. It's great to know you find our services valuable and that our alerts are helpful. Thank you for recommending us!
Very good service .never an issue.very…
Very good service .never an issue.very happy with eset.
7 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you are very satisfied with our service and have not experienced any problems. Thank you for your positive feedback.
I continually get messages that Eset is…
I continually get messages that Eset is out of date and also password manager is out of date.
6 januari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We appreciate you bringing this to our attention. We're sorry you're experiencing these out-of-date messages. We will investigate this issue to improve your experience.
Happy, but I have an issue
I am a long time user and generally well satisfied. However I have just renewed a 3 device ESET HOME Security Premium package, and have so far unable to activate one of the installations (onto a HP laptop).
My Home Account reports that the Installation is installed and active, but the device(HP laptop) does not seem to recognise this at all ...... perhaps ESET can suggest a possible fix?
8 januari 2026
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
All the extras like VPN are great but…
All the extras like VPN are great but the setup is a bit confusing and way to many steps.
16 januari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
can't install
27 november 2025
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
am not a real tech head being a ole…
am not a real tech head being a ole fella but the tech guy i use in cowra recommened you guys so i said just do it had no hassles and overall pretty happy with how its going and whats getting blocked
5 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad the setup went smoothly. We're happy to hear that you're pleased with the blocking performance! Thanks for sharing your experience.
Recently
Recently, ESET prevented me from opening a spam message, for which I was very pleased.
1 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our product effectively prevented a spam message from opening! Thank you for sharing your positive experience with us.
Review
I have been virus free for years!
It has a good interface and easy to use.
4 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had a virus-free experience for years! We appreciate your feedback on our easy-to-use interface.
Ease of Protection
The Ease of renewing subscription is excellent. We have been with Eset for many years and find them second to none for protection and will continue to use them for many more years to come.
3 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing your subscription was easy! Thank you for your long-standing trust in our protection, and we appreciate your continued support for many years to come.
Took a bit of time to get connected
27 januari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are sorry it took some time to connect.
I have had ESET virus protection for many years.
I have had ESET virus protection for many years and am very happy with it. I check what it has done in the background regularly, and feel safe from any malware that may be trying to infiltrate my system.
3 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had a great experience with our virus protection for so many years. It's wonderful knowing you feel safe and secure with our product. Thank you for your long-term support!
I have been with ESET since 1995
So far I feel well protected and feel that when i need ESET support they assist gladly.
In all that time there was one issue with an employee that was not happy to keep long terms customers. It was resolved relatively quickly.
3 februari 2026
Omdöme utan inbjudan
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that you feel well protected and that our support team assists you. We appreciate your feedback regarding the issue you experienced, and we're glad it was resolved quickly.
Protection 24-7 Your
Your ESET system works 24/7, taking care of items. what more do you need.
2 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We're happy to hear that our around-the-clock system is meeting your needs! Thank you for your positive feedback; we appreciate it greatly.
It is judt a anti.virus system.What…
It is judt a anti.virus system.What more is there to say.
1 januari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are glad our antivirus system meets your needs. Thank you for taking the time to share your thoughts with us.
I am using ESET since 3 years ago
I am using ESET since 3 years ago, in December 2025 I have renew for another 2 years your service but every time I turn on my laptop it comes on the screen the message "your subscription expired" why this is happening?, so far the seccurity seems to be working OK but the message kips me worried. Could you fix it please, thanks
1 februari 2026
Svar från ESET Software Australia | Digital Security Solutions
We appreciate you bringing this to our attention. We are sorry to hear you are receiving an incorrect expiration message. We want to assure you that we will look into this matter so you can have confidence in your protection.
Svar från ESET Software Australia | Digital Security Solutions
We appreciate your feedback and are so glad to hear that our product helps you with virus prevention. Thank you for your support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.